Raysco

Raysco cleaned the carpet and tile in my house 2 days before open house. They made a large 10 inch hole /​break on the floor tile, left without saying anything, and deny they broke it. House was completely empty/​vacant except for the realtor who discovered it immediately after Raysco left! Don’t trust these guys!

The team sent was supposedly the most qualified. My carpeting was cleaned on December 23… the carpet was left so wet that we had to turn up the heat day & night in order to be dry on Christmas Day. The team moved my white chairs with dirty hands and the large machine left dirt on the bottom of one chair. I would not allow them back in the house.

I recently moved here from New Mexico and needed my carpets and tile floor cleaned. They were able to do it all in the same day and at at great price. Jacob and Alex did a stellar job!!!

Raysco is affordable and professional. I needed my carpets cleaned before moving into my house and they were able to fit me in last minute.
The technicians are friendly and knowledgeable about their products and can taylor their service for what you want done.
The office staff is very friendly and informative about deals they have and are proactive about making sure your appointment time is best suited to your schedule.
The results when they were done looked like the carpet and floors in the house were just installed.
Now I count on raysco for all my carpet and flooring cleaning needs. When friends need a company in a pinch, I refer them to raysco.

Raysco did an outstanding job in our office. We have carpeting and concrete floors and everything looks like new again! Very fair price and very easy to schedule. Top notch service. We highly recommend them!

Can’t say enough great things about them, friendly, professional, timely, my tile and furniture look and feel like new. Only complaint I had was they left my wood floors streaked with dirt and I had to mop and shine it up after they left. Will defiantly use them again and tell all my friends !!

I’ve been using these guys for about 7 years at both my home and office. Service is always great. They actually get the dirt out and the price is always fair.

I work for a large insurance company and I ALWAYS call Raysco for any water remediation claims (ie prevention of mold when you’ve had a water pipe burst). They are on site in minutes and even the pickiest claims adjustor can find no fault in their work. Even my boss, who can see a spec of dust at 100 paces on the office floors raves about what a great job Raysco does on our office flooring. Then I bought an old house from a couple who’d purchased it in 1980 and probably never had the carpets professionally cleaned. Everyone who came to my house told me to just buy new flooring… turns out that’s REALLY expensive! I decided to give Raysco a chance first and I’m SOOOOO glad I did. The technician called me from my house that morning to tell me they offered a «deep scrubbing» service — YES. In a few short hours it absolutely looks like I have BRAND NEW carpeting… and it was GROSS before they started. I saved myself thousands of dollars by cleaning instead of replacing. If they can get my carpets clean they can get ANYONE’S carpets clean. Give them a call. You’ll absolutely not be disappointed.

Well we have been living in our rental 4 years now and are still using Raysco. Still always on time, professional, super friendly, and do a really great job. Sign up for emails… sometimes they send out specials that way!

These guys deserve a great review. They are on time, professional, polite, go above and beyond to make sure you are happy. I’ve used many carpet services in my 60 plus years of life and these guys are the best I’ve found. Highly recommend them

This will be a luke-​warm review, as we are happy with the areas Raysco actually managed to clean, but disappointed with the overall experience. We won’t be using this company again, even though we were referred to them through our Realtor at Americana Prudential.
THE BAD:
* The Raysco techs arrived an HOUR AND A HALF LATE because the sales rep who took my order did not correctly take down my street address or zip code. They called to let me know they’d be a half-​hour late and when they called a half-​hour later, the tech was surprised to learn he was on the other side of Henderson from where we live. He tried to make it sound like it was my fault, but they took down my address incorrectly. The techs ended up being an hour and a half late, which really messed up my schedule later in the day. Not the best first impression, but an understandable misunderstanding.
* I explained to them that I work from home in an office area quite near where they would be working, but they seemed unconcerned about my work as they proceeded to have hours long conversations over their already loud equipment. The equipment I expected, the constant shouting over the noise about their love lives, not so much.
* I also have two cats. They did not give me the opportunity to herd my cats into the office before they propped open the front door and started working. I had to go upstairs to «rescue» a very scared kitty mid-​way through the job and they didn’t bother to stop when I came down the stairs with an obviously distressed animal that was trying to claw my arms off to get away from their machine.
But those sorts of things happen. Here’s what happened that SHOULD NOT have ever happened: The techs had no idea how much my job was supposed to cost and I refused to sign anything more than the price I was quoted. Once we got through that, they started the job and all of the above mentioned occurred. When they were finished, I went through the areas to inspect. One whole closet in the hallway was still incredibly dirty and it was obvious they did not clean it. I used a Lysol wipe and swiped one square to tile to show the main tech that they missed the closet. He looked at me point blank in the face and said «Oh, no, we definitely cleaned that closet.» Because of this, I gave him the benefit of the doubt. My mistake. Everything else looked great, so they left. After they left, I walked through the house in my bare feet. The clean tile felt so good! Later that night, I had to go into the aforementioned closet and I suddenly felt the difference on my feet. I was definitely NOT clean. I got down on my hands and knees to make a video of how filthy it was. Not only did they not do the complete job they were paid to do, they lied to me about it. I wasn’t very happy.
Then, I began to find areas that weren’t clean around corners and door facings. And then I found where they splashed the dirty tile water all over my real wood furniture in the living room and didn’t bother to wipe it off. I also found damage on the outside of the house where they had their machines plugged into the electricity. But, the job was done and I certainly didn’t want them to come back, so I held my peace … until we received a survey in the mail from Raysco. I wrote them an email detailing all of this. They wrote me back to apologize, told me they’d do whatever necessary to make us happy and to please send photos. After he got the photos, I got a short, curt email telling me that there was no way possible his techs caused the outside damage. That was it. No more offers to make anything right, discounts for future service. Nothing. He basically called me a liar and I haven’t heard from them sense except their ridiculous rebuttal on Angie’s List that I somehow had given them a glowing review. Not so. I also do not give unfair reviews. I understand that he felt like they did not cause the outside damage. I can get over that, we’re having the house painted. However, to not even acknowledge the others issues is very unprofessional.
THE GOOD:
Raysco gave us a phenomenal discount for going through our Realtor and having the grout in our tile sealed the same day, as well as having two pieces of living room furniture cleaned. The tile areas the team cleaned look great and we were happy with the results. Our sofa and chaise lounge look new again. Over all, I believe we got a great deal at a price I was comfortable paying. Unfortunately, the sales person’s later attitude and incorrect information on their Angie’s List rebuttal to my review cause me to not be able to recommend this company.

This company works magic on your carpet. I had my 1500 sq foot house done, stairs and all. You would not believe the stains that were clearly removed. Stains that other companies told me couldn’t be removed by conventional carpet cleaning. Like spilled red cough syrup. GONE! Their professionalism is second to none! On time, trustworthy (I left him in the house alone) and completed when they say they will be completed. They are always professional and knowledgeable and don’t try and up-​sell you on anything. The carpeting dried quickly, was soft and the house looked brand new. The price is ALWAYS right too!

I wouldn’t use anyone else… Very professional staff and the price is right!!! Thanks Raysco!!!

WOW Great service. They arrived early. Great communication. I would recommend them 100%. They move your furniture and clean the entire floor. Very professional crew. I have to agree with the other reviewer that the staff is always courteous and very easy to work with.

they are absolutely great!!!

Outstanding service!
My friend Kelly first referred me to Raysco, Inc. in 2009. I had my 972 sq ft condo’s carpets cleaned by Raysco in 2009 and the job was superb, so I decided to hire them again.
Today I hired Raysco to steam clean the carpets and decided to have the tile and grout cleaned as well. Their staff is always courteous and they are very easy to work with. It’s easy to schedule your appointment either online or via phone. Plus, they are a Christian and minority-​owned company which I gladly support.
The technicians were originally to arrive at noon and they had a 9am cancellation, so the office manager called and asked if they could arrive earlier.
The office manager gave me an estimate prior to the appointment for just the carpet, which was very reasonable. I also was given a 20% discount on top of that which was even better. During the beginning of the appointment, the technicians looked at the tile and grout and gave a separate estimate which included sealant. The technicians, Pedro and Eliu, were very thorough and explained the tile/​grout services, and gave me helpful information to allow me to decide. Since the grout was discolored I went ahead and had the tile and grout cleaned.
They moved furniture to clean the entire surface area of carpeting, and moved back into place, and set the furniture on styrofoam risers to allow the carpet to dry. They were also very cautious not to step on my cat (which I greatly appreciate), since he was being a nosybody and getting in the way as curious cats do.
When they were finished, the technicians had me inspect the rooms, particularly the tiled rooms since this was the first time I’ve had the tile professionally cleaned, to make sure it was to my satisfaction.
The tile, grout, and carpeting looks great, and dried relatively quickly. This is a very respectable company that you can trust. Their prices are reasonable and the service is impeccable. The floors are now nice and clean in my condo, and I’m one happy Unilocaler!