Roberto’s Taco Shop

This is the 2^nd time this location has messed up my order. Both times I ordered a carna asada burrito with no pico. I ordered through the phone for pick up and the lady on the phone confirmed both times the no pico part of the order. Both times, I pick up during my lunch break, come back to work, open it up and theres pico. I called withint 6 – 7 mins from pick up. Spoke to a lady who stated she must have given me the wrong burrito. I informed her I was unable to get this since it has pico in it. She said that she will put my name in the book for a free burrito and she asked when would I be coming in. I told her I will come call back on my 15 min break and come by and pick it up. I call back an hour and a half later, spoke to another lady who stated that the lady already left and my name is not in the book. She also stated nobody called the store an hour and a half. So now I’m being called a liar. I asked for a manager. she said its just her and the cook and I can talk to the cook if I want. hrmm really? I asked if she could call the other employee regarding this, she states she doesn’t have her number. I asked about the GM, she doesn’t have his number either. I asked when will the GM, Jose, be in? She said IDK. I told her she can look at the schedule and tell me. Took her about 5 mins to look and come back and say tomorrow night. Wow thanks! So not only did I pay for a burrito I could not eat, but I also I have no time left to go get other food, so now I will be hungry until I get off work. Thanks Robertos!

Today I went to Roberto’s on ranching and lake mead and it was a disappointing experience! It started with a lady working there that kept grunting and yelling about some drama that was going on in that location. When I say grunting, it was loud because I was in the drive thru and she was in the back somewhere and the lady helping me was more interested in her drama than helping me!
So I finally get my carne asada breakfast burrito and it was bland! It was so under seasoned that the water down red chili couldn’t help it! Why because the chili was bland and had zero heat or flavor as well!
So disappointing, that robertos is turning into a fast food chain! What they are today and what they were before are two polar opposite restaurants! You can tell that they have new leadership, just by looking at their cheesy marketing posters and flyers taped all over the place. Roberto’s stop trying to be like the other fast food places because they suck and stay true to your brand and produce quality and not fast food!

This Roberto’s is located on Rancho between Lake Mead and Owens, across from the Fiesta Rancho, inside the Sinclair gas station.
Went today 8−12−15 at 11:15 AM for some takeout.
I’ve eaten many different menu items at many different Roberto’s and they have all been a let-​down. I hate the mexican food in Las Vegas for the most part. Where I grew up it is just completely different and better, IMHO.
My co-​workers drag me here every Wednesday because every Wednesday Roberto’s has 99 cent chicken tacos. They were pretty awful today. All of them were greasy, bland, and the tortillas were like chewing on shoe leather. Even dousing them in tomatillo salsa didn’t help. The lettuce was full of inedible stalk pieces. Even the guy who cuts the lettuce there don’t give a f**k.
My co-​workers will continue to make me go here every Wednesday so I’ll have to find something edible here soon. Maybe they have french fries.

Muy caro por una extra de queso, más de un dólar y no les ponen casi queso, en otros lados te cobran la extra de crema o queso o lo que sea por 75 centavos.

I ALWAYS GO HERE! I always order the bean and cheese burrito, the Super nachos, or the 3 taquitos. I love depending on how hungry or what I’m feeling. I feel like they do have cheap prices which is always good. I also love their green chili! Goes great with my food. It is the BEST Mexican fast food place I will goto.

2 stars only because It was good. I ordered a carne asada burrito to go. Came home and it was egg with onions. I went back to tell them they gave me the wrong order, and they laughed and said «we know». Excuse me? You know? How could you give someone the wrong order and laugh about it when confronted. Never going back. They did change it for me to the burrito I wanted but they basically through it my face like it was my fault. The carne asada was good but the service and disrespect was horrible.

If you consider going to this place through the drive-​thru, make sure that you open up every item and look in it thoroughly. I stopped by per a request and order some carne asada fries, no pico, no sour cream, guacamole on the side. Well I get home and what do I get ??? Extra sour cream no guacamole !!! OK so what right… well this was the peak of the iceberg. The time before that I again stopped at this location and bought a shrimp cocktail. Came home and what do I find… only 4 shrimps in my so called shrimp cocktail!!! I called the manager right away and apologized for my frustration and told her that this was just simply not acceptable service. She said that if I had my receipt and brought in the item back then they will be able to replace it. I explained to her that the reason why I went to the drive thru was to come home, and how it would be an inconvenience to me. Her answer, well there’s nothing for us to do then. Really??? Not an apology, no I will take care of this for you… NOTHING! !! Way to show your customer service. A truly waste of time. Never again.

The girl on sunday-​monday night around 2:30 am thinks she is the owner of that place she refuse to serve me food. she doesnt seem happy to work there… I have an advise for you bitchy mexican girl «quit that job if you are not happy with it»

Tired of ordering shredded beef burritos stuffed full of onions, peppers and tomatoes! Where’s the BEEF? I’ve eaten at Robertos many times and have always been happy, but this drive-​thru location really skimps on their meat!

After waiting for the buffet to open at the fiesta and realizing it’s Valentine’s Day and that was way too expensive we drove across the street were so excited to see a Southern California Mexican food taco shop in the gas station!
Friendly service great food for reasonable price when win-​win this is Vegas after all

This is one of the few locations that has a drive thru, which is very convenient. It’s located in a gas station, and has a small dining area inside. They are usually pretty friendly, and the order accuracy is good. The food is average, which is normal for a chain restaurant. Beats Taco Bell any day.

A pretty reliable Roberto’s located in a gas station and with a drive thru.
I recently came here while strapped for cash and being hungry after work.
I got the carne asada burrito for $ 6 and some change. It had guacamole and pico de gallo in it. As usual per this location, the meat was seasoned well, and was still pretty tender. I guess I got lucky with a recently cooked batch of meat. The guacamole and pico tasted fresh and had good flavor to it as well. All three ingredients combined made for a good tasting and filling burrito.
Once again, I was given red and green sauce when I only ever ask for green. Whatever, not the end of the world. But pickled onions, carrots, and jalapenos were put in my bag without having to ask, which was cool.
Another experience of decent tasting Mexican food that was filling and didn’t break the bank.

I came here to satisfy my depressed appetite (I recently broke up with my boyfriend who I thought was «the one» and we talked about getting married soon in Palm Springs… and I came here for pick-​me-​up food). It’s not that he’s a bad person; it’s just that I decided to cheat on him for my career.
I didn’t feel guilty at all for consuming this fat mess! The Carne Asada fries were on point as usual and it brought up all my natural antidepressants to lift me from melancholy.
I highly recommend this place to those who just got dumped and feel like shit. Dr. Roberto will ease the pain. Haha.

I waited in the drive thru for 10 minutes without even so much as a hello. I understand it gets busy but at least come over the speaker and acknowledge that you’ll take my order when you can. I drove away as did the person behind me and went elsewhere. On my way out I saw three employees standing in the parking lot on break. Maybe only send one employee on break at a time? Very disappointing and frustrating.

Pretty impressed. Good non — fatty meat fresh and flavorful. Fast and friendly service too. not the best in the world but it’s better than most. Clean place too. probably will be back.

I’ve tried the tacos de Lengua and California burrito with no veggies and they were both amazing. This place also has a drive thru.

Not all robertos are created equally… this one is horrible. Staff is rude, asked for no meat got meat… lucky asked for no cheese and they actually did give me any, but skimped on the fries and the drink… horrible. The one next to my work is so much better

My office is right across the street, but I always found that Roberto’s has too much oil in their food. Today, I decided my starvation is going to accompany me to this restaurant that I fear for my health over.
I ended up getting a carne asada burrito, but when I asked for extra meet… The lady said, «Are you sure? It is $ 3.00 more…» That made me question myself, so I told her, «Never mind.»
The burrito came out within two minutes, super-​hot, and ready to go. I got the condiments which included carrots, one jalapeño, and the tomatillo sauce.
I took the entire tortilla off and just put the inside on a plate. It was actually not that greasy today! I would suggest coming to this Roberto’s!
P. S. Their horchata is the best in comparison to other Mexican restaurants I have been to. Even the formal ones.

First, this place is located in a gas station. Not that it makes it bad. In fact, it makes it more appealing to me. Unfortunately the food was just meh. The shredded beef had very little flavor to it. The enchilada sauce also needed some spice. I guess if I was drunk off my rocker I might want everything on the menu. Being sober, on a Saturday around 1pm, this place definitely needed some help.

This has to be the cleanest location. After hearing a few people talk about the Carne Asada fries, we tried them last night. I have to say they were pretty tasty. I wish we would have had them before. I normally order the chicken quesadilla which is very filling. This is the only location we will go to now.

I once drove around for an hour trying to find this Roberto’s. A little nicer and cleaner than other Roberto’s but the food is the same no matter which Roberto’s you stop in at.
Best meal at 3am when you’re belligerently drunk trying to find your way home. They always mess up my order. But whatever they give me, I finish it all. I heart the steak nacho’s with extra salsa and sour cream. The best deal is the crunchy chicken taco with a chicken enchilada combo. I love how they stuff the taco with loads of shredded chicken, a little lettuce and tons of cheese. The enchilada compliments it quite nicely. The guacamole is processed but what the «o lay» do you expect for great mexican food at these cheap prices? Skip the beans, they aint that great either. Tacos, enchilada’s, nacho’s, burrtio’s, you can’t go wrong ordering any of these. Don’t even think about going to Taco hell.
I hear if you flash em in the drive through, it’s free.