Ross Dress for Less

Horrible staff at this store! I was told to shut and leave if I didn’t like the company policy which is not visible for normal people with normal vision. The loss prevention and register people were the most disrespectful people I have ever dealt with when they treated me like garbage. I have worked in customer service for over 20 years and you don’t treat people like that because they are unhappy with the service or product. I was offered .49 cents for a pair of shorts that cost $ 15.99.This store is used to rip people off and when you complain they kick you out of the place. Susan was the manager on duty, but of course she was not «available». Don’t waste your money here!!!

NEGATIVE STARS for KARMESH!!! Unfortunately a bad experience with their employee Karmesh. My husband and I bought 2 of the miracle bamboo pillows in California last week, for those past days we have been trying to sleep with them, not only do they have a terrible odor but also uncomfortable. We keep pillow protectors on them of course (my receipt even shows the protectors purchased) BUT I can’t not return them because I didn’t keep them in the plastic bag. Never have I returned a pillows but these are just awful! Karmesh found every single reason WHY he wouldn’t return them even to go as far to say I see a hair on there! Then tried to say you receipt is almost expired… actually it shows 30 days & we got them on Thursday of last week, so it’s been less then 10 days!!! what a loser! Ross a yourselves a favor & fired him for making bad decisions that will have a negative impact on your business! Never shopping here again & will make sure I tell everyone I know how bad this particular Ross is if they want to make a return!
Signed, ANOTHER unhappy customer!

Dang this place was slammed! Waited a while in line for just one item… Maybe having a fast lane just sayin.
No issues with finding things, and the store was well kept up.

This location feels like a prison. Everyone that works here is a robotic machine and not really nice. Retail robots, huge store but bad inventory. Could be one of the worst Ross stores I’ve ever been to! This Ross needs new customer service representatives with proper training on need to learn how to treat customers and most important should know your merchandise. Corey at your customer service desk has no clue of your merchandise even when reading tags and comparing them to the receipt. She needs to learn how to treat customers with courtesy and even that may not help this person!!! She rejects your merchandise even when the tags and receipt match the merchandise. She needs to lighten up a little. A please or a thank you may not hurt either.

I will be honest here I don’t go to Ross on my own I end up there because of the wife. I do like to roam through the store looking for household items. I don’t care for their men’s section. I have usually found some unique item to take home. They have some good items but you really need to filter through the not so nice things to find the good stuff. I have found good deals of Samsonite luggage at Ross on several occasions. Bought a really nice Samsonite hard case luggage from this Ross recently.
The employees are always friendly so I do have to commend them on the customer service. I have not had a bad customer service experience yet at this location. The store is pretty well kept despite the mass of people who ship this location. I have to also commend them on that because without allot of effort the store could be a real mess.
I am glad we have a Ross near us as the wife always seems to find a good deal on a quality item and leaves happy for a good find. They have a large variety of items so it can be impossible to leave with out something in your cart. A savvy shopper will definitely enjoy a trip to Ross. The only thing is you have to have the time to commit to find the good items and as a man I don’t have that kind of patience.

A lot of great find are on this store location customer service are exceptional plus and cashiers are very helpful…

store always looks ransacked, pricing is on some things and not others… but our biggest complaint is that no matter when you shop it takes FOREVER to check out, they never have enough cashiers and there is always a line so most of the time, we toss the stuff and walk out. Waste of time to shop there!

Not very clean in here. Everything is disorganized and there is typically things on the floor of each aisle. When looking for shoes the sizes are in the wrong places. Although or the price I guess it’s worth digging around and dealing is a dirty store.

I usually shop at this Ross since its close to my house i come and by usually in the morning or afternoon never been here this late, we came in at 1030pm, the greeter was nice, said Hi and welcomed us, by 11pm we were at the cashier station we asked to see some earings we liked, the cashier Elva, was so rude no smile, or anything, seemed so annoyed, that we asked to see earings, my husband told her, if she didn’t like working here or this late why is she here. she rolled her eyes and say what do u want so we pointed at the earings, she gave them to us, she was walking away and i said i dont want these as there missing a stone, she snatched them from my hand and i just stared at her, i asked for another ones and i decided to putchase those, i went to check out and she didn’t even say Thank You or have a Goodnight i mean, its 30min before you close, and im checking out on time, why be so rude??? I don’t understand how these stores have people working here that dont care about there place of work or their company that pays their bills!

I’m a fan. The store is large and laid out well. There was a decent selection of clothes in all sizes. They had a pretty good clearance section too. I snagged a tribal print wrap sweater, a white lace short sleeve sweater, a pair of distressed jeans, and a tribal print pair of leggings for $ 43! Ross can be hit or miss with their selection but fortunately this location was a hit for me.

Went there looking for a suitcase of all things as I saw a commercial for the type I was looking for.
I did find what I wanted, the store staff was very friendly and the store was clean and a pleasure to shop in.
This is a great place to find some good deals. Sometimes they are hit and miss but for the most part it is a great store to shop in.

This Ross can be found next to Marshall’s and just past Home Depot off of Rainbow and south of the 215 Freeway.
As much as it can be really easy to bag on a place like Ross, there is a lot to like about this place! There are certain items I would never consider buying at Ross. Then again, there are also certain items I always come to Ross to purchase.
Odd as it may sound I always come here when I need to buy a new bed for any of my cats or dog, They usually have quite the selection and it is ALWAYS at a better price than Petco and other similar pet stores. Even though it’s only 2 or 3 times a year, they are always very reliable with the pet beds. Just bought a fantastic one tonight for $ 15!
Also, I usually will come here for work shoes. The selection with shoes and clothes will vary by the location, but deals can certainly be found here and there! They also seem to have a huge variety of knick knacks and other miscellaneous décor and house ware items available.
Side note: Because I live with several Asian people, if it is Asian themed and selling at Ross it will inevitably end up in my living room. No Joke. Especially those creepy severed Asian heads. Ross, please stop selling those things. I already have several of them at home and they wont stop buying them as long as you’re selling them!
This particular location seems to be a bit newer than most of the others I’ve been to here in Vegas. It also seems to be pretty clean and well lit. The customer service is adequate as far as Ross’ go. I usually get greeted at the door and the cashiers are usually pleasant.
Still can’t seem to avoid the always present running, screaming, squealing, and unattended rugrats that seem to be ever present at EVERY Ross in America, but at least it’s not AS bad here.
I like this place and, as much as I hate to admit it, Ross in general. I will most certainly be back.
4 stars.

I dont seem to have luck at all when it comes to clothing as it feels the nicer stuff gets picked through faster here, but the selection in home stuff is one of the better ones.
I find a lot better selection on bedding, décor and kitchen items that I rarely leave empty handed in that aspect. I’ve found some nice jewelry organizers, towels, lamps, bedsheet sets and various kitchen utensils and cutting boards here.
Since it’s in a busy shopping center, I feel the experience varies though. Sometimes it’s pretty organized and other times it’s a fucking mess. I work for a company that vendors at a store nearby and the fact that some of the top grossing stores are down here means this get hit hard probably just like work does. It’s not really the associates fault as you can only do so much when people suck at consideration.
Even though I live across town, I end up near this area and make a stop.

I decided to stop in and do some quick early Christmas shopping. They moved the jewelry section to the front, which was very convenient! I found some great deals, but 1 of the items I wanted did not have a box. They have to keep all jewelry at the registers, so the lady helping me said she would try to find me a box while I kept shopping. That was really cool! When I came back up to the register she had my item in a box and was ready to check me out. Great service!
I always come to this Ross, and they are usually pretty steady. Expect a short line when checking out.

These types of places are always feast or famine. Sometimes I want everything, other times I leave empty-​handed.
While I don’t do a lot of clothes shopping in general, so I can’t comment on the quality or selection, I can say that they have a great selection of sheets at this location. I got a 1200 thread count queen size sheet set for $ 47.99 today. I think that’s a steal.
They have a ton of bath mats at completely reasonable prices as well as a decent amount of kitchen gadgets. I got a pressure cooker here for $ 15.99, which is unheard of.
This location currently has some nice, large art pieces at a low price point which is extremely difficult to find.
Overall, I’d say this place is better than other Ross stores and has a good selection if you’re shopping for your home.

I don’t go out of my way to stop here unless I need something from another store in the complex because it is always messy and seems to be pretty picked through. I do love Ross and its prices though and If I do find something, its because Ive been there for a long time picking through stuff.

Bombed out and depleted is the best way to describe this location. I mean i’ve found larger selections of dress shirts and ties at locations smack in the middle of what could be considered the ‘hood’.
Didnt find ANYTHING useful at all while wondering the isles. When i almost did find something it was missing vital components rending it useless unless you’re the jury-​rigging type.
Maybe they didnt stock anything for a Tuesday, maybe there was nothing to stock. Same with the Marshalls, dont see me coming back to this location unless a tour bus of super models broke down and they were doing bikini car-​washes to raise money to fix the bus. Even then this fantasy is still flawed… what would they be doing at a Ross in the first place?!
Unilocal 100 — 008 of 100

I come here a lot for convenience sake, but it is not my favorite store. It’s really feast or famine here. Sometimes they are very well stocked, like during the holidays or just before the season changes and other times there is nothing there to browse through.
I often leave empty handed or head next door to Marshall’s because they don’t always have the most orderly lines or efficient checkout process.

Ugh, where to begin?
First, this store is never kept neat and clean. The clothes racks and shelves always have things strewn about and the floors and dressing rooms are filthy, which is surprising considering this store is in a nice area, so you’d think they’d be vigilant about keeping it presentable, but they’re not.
Second, you’ll get a headache within 5 minutes; for some reason this is where parents bring their screaming, whining, bratty children (this right here is probably why the store is so filthy and in complete disarray). Note to parents: if your child starts throwing a temper tantrum in a public place, drop what you’re doing and take them outside until they calm down. Why should my and other’s shopping experience become an uncomfortable headache because you can’t control your kids?
Third, there’s always super long lines and only 1 or 2 cashiers.
There’s a Marshall’s in this same plaza with NONE of what I listed above. Do yourself a favor and shop there instead (unless you’re one of the parents with children like the ones I listed above, in which case please stay at Ross and do NOT come to the Marshall’s store and proceed to ruin that place too).

Another FTR? I can’t resist.
Yes it’s Ross. You can Dress For Less, or so the slogan goes. For me, their stores never seem to have what I need when I need it. I guess it’s a seasonal thing. Still, it’s a great place to pick up cheap clothing. I’ve also shopped there for luggage and random home goods. This particular store is in a great location too. It’s right by Michael’s, Bed Bath & Beyond, and Marshall’s.