Scene

I visited this store and found a great pair of glasses. After making the purchase and signing the receipt, only then did I notice that they charged me without the discounts promised. Instead of correcting the mistake, they simply said they couldn’t do anything and they have a no return policy. I couldn’t believe I was so obviously scammed! I am disputing the charge with my credit card company and reporting them to the better business bureau.
Please don’t shop here!

On a recent trip to Vegas I visited Scene. The shop has an interesting selection of atypical eyewear. Upon entering and beginning to try on different pairs, the sales associate made me aware of an ongoing promotion in which shoppers could buy two pairs of sunglasses and receive a $ 100 discount. She also indicated that guests at the Palazzo were eligible to receive an additional 15% discount. Given this information, I selected a pair of sunglasses and proceeded to purchase them before realizing that the promised discounts had not been applied. When I returned to address the issue, I was confronted by an abrasive, loud speaking sales associate who treated me like I was a liar and falsely denied any knowledge of the promised discounts, despite having been present throughout the initial discussion. She was utterly unconcerned with customer service and made no attempt to be empathetic or helpful. I would strongly warn against purchasing any merchandise from the store. If you find something you like, go to a department store that actually believes in customer service and will treat you with respect if and when questions arise. These people are unethical and dishonest.