Smashburger

The burger fries and malted were smashing. Steven the cashier made it a pleasurable experience and it was great to get smashed at Smashburger.

The food was good, tasted fresh and was quick to deliver to table.
We came in first thing in the morning. 10:00am the place was pretty dirty. Fries on the floor and crumbs on sticky seats and sticky tables.
The employees are super nice.
The bathroom (female) was dirty and the toilet was pretty gross. I just went in to wash my hands before we ate.
Three stars because it’s pretty dirty.

Came here the other day to get some lunch. I’ve had smash burger before at other locations and I have to say not only is the food great, but the customer service at all of them is as well! Unfortunately my rewards point didn’t show up, but both the cashier and manager helped me to the best of their abilities by giving me the points to make of for whatever technical error had occurred. Also, staff was extremely friendly like expected. Would definitely go again.

Meh… greasy.
I ordered the Sin City burger since, well, I live in Sin City ;) It came with fried egg, bacon, grilled onions and fried onion stings and smash sauce, served on an egg bun. It sounded amazing, but overall it was just very very greasy. The bacon was a little soggy and not crispy, and they were very skimpy with the fried onion strings. The smash sauce is pretty tasty tho! Would def recommend.
I also ordered smash fries, which smelled great (rosemary/​italian seasoning? yum!), but after about 10 mins, after the fries cooled off, didn’t taste so good.
Overall, I always compare my burgers to what I believe to be their equivalent… So Smashburger is getting compared to Shake Shack bc of price. Overall, I think the burger here is only OK. Shake shack’s burger has better flavor. Smashburger does give you more options, including a build-​your-​own menu, but even then, the burger is just so greasy, I taste fat more than flavor.
To be honest, I would even prefer In & Out to Smashburger since I think the flavor is better (and it’s almost half the price).
Service is very friendly, and food service was fast.
Clean fast foody restaurant space.

Normally I love Smashburger but this one is just meh. I ordered the Jalapeño Baja Burger with spicy buffalo fries, and my fiancé ordered the BBQ Bacon Cheddar with smash fries. We came in around 9:30 with our 9 month old and chose to dine in.
Positives: Our waitress/​cashier was INCREDIBLE, she was so beyond sweet, polite kind, completely amazing. We came in on 2÷21÷2016 and I didnt get her name but seriously this girl was so nice. She earned them a star!
The soda was good to but thats probably cause they don’t make it.
Nobody batted an eye at me breastfeeding which is always a huge positive in my book.
Negatives: Kitchen Staff were insanely LOUD. Like to the point my fiancé and I couldnt hold a decent conversation with out hearing what sounded like a group of cackling hyenas in the kitchen.
My burger (Jalapeño Baja) comes with guac, I kid you not I got like Half a teaspoon of gauc on my burger. I would of rather paid $ 1.80 (Like I do at Chipotle) and ACTUALLY get guac. Seriously.
My fries were the Buffalo fries and I’m pretty damn sure they used an entire container of salt on them. I order these fries every single time I go to Smashburger, and never, I repeat NEVER had this issue. I coated them in ranch (Which if it wasnt for our wonderful waitress, the kitchen would of forgot to put on the tray) and still barely got them down. Not to mention every single one of my fries were like 1 ½ inches long.
My fiancé liked his burger, he gets the BBQ bacon Cheddar nearly every time we go. His fries were the smash fries and literally there was SO much oil on them that every time he took a bit they would spurt little spurts of oil into his mouth. I tried one and nearly gagged at the oil, there has never been THAT much on them before. At least they werent over salted.
Both burgers were luke warm despite coming out of the kitchen right away.
They get 2 stars, if it wasnt for our awesome waitress they’d only have one. The atmosphere is very dull, they need music or something… i dont know. We most likely will not being coming back to this location, which is sad because we live right down the road.
I will note we did not complain because A. We had my 9 month old and did not want it to be an issue, B. We have been to this location before and it was not any better even when we did complain, and C. It is very embarrassing for waitresses and ours was amazing

We come here a lot and always great people working. We waited at the front for only a few minutes… Matt came and helped take our order and apologized for our 2 – 3 min wait.
We assured him it wasn’t too long of a wait, but Matt insisted we accept a voucher for a free entrée for our waiting at the front for a couple minutes! Great service & shows that they really care about their service & customer experience!!! Thanks Matt!!!

I’ve been here a few times already since I moved to this side of town and it’s a decent burger place. Customer service is ok, the food is overpriced for the quality but it’s tastier than Mcdonalds fake stuff so I’ll always be back. Great menu selection, just hope they can hire someone to actually make the food with quality.

Sunday ¹¹⁄₂₂^nd @ SmashBurger was a fun lunch w/​2 hungry teen boys, my son & step-​son :-)
This ‘upscale fast food restaurant’ plays Top 40/​Rock background music, customized Las Vegas themed interior décor, and is overall a very clean and inviting place to enjoy delicious burgers, fries and shakes.
The cashier was friendly and accurate teaming up w/​a cook who was fast and knows how to prepare a delicious lunch.
Our food was served in 3 cool looking metal rectangular trays with a wax paper bottom and mouth watering food inside.
Both Oreo and Butterfinger Haagen Dazs milkshakes were hand spun, thick and delicious… served in a tall old fashioned malt glass w/​side large metal cup for the frosty leftover to enjoy.
«I loved that»…Big-the Buffalo crispy all-​white meat chicken SmashBurger w/​Frank’s RedHot Buffalo sauce, lettuce, tomato, & mayo w/​blue cheese crumbles melted on top inside a warm soft egg bun.
«It was great!»…Big-BBQ, Bacon & Cheddar SmashBurger w/​haystack onions on an egg bun.
One of the best fast food burgers i’ve enjoyed in a long time goes to the Big-​Sin City SmashBurger. I ordered an extra patty which were good sized & very juicy! w/​fried egg, Applewood smoked bacon, American cheese, grilled onions, haystack onions & Smash sauce on an egg bun.
SmashBurgers are always «Fresh, Never Frozen, All Natural Certified Angus Beef!»
Addictingly tasty is how I would describe the Sweet Potato SmashFries which are tossed w/​Italian olive oil, Rosemary & Garlic.
This SmashBurger franchise restaurant is located in the Albertson’s shopping center @ the SE Corner of Sahara & Ft. Apache in The Lakes neighborhood. Yay! We are fans :-)
See 11 photos below…
Unilocal 300 CHALLENGE 2015: #275

Whenever I feel for a good burger, I always make a stop to smash burger. The fact that you can create your own custom burger is awesome. The only downside to this place, is that they used to have chili cheese fries and they no longer have it on their menu, other than that, the burgers are the best in town.

Okay I don’t like to give bad reviews but they deserve it. First few experiences here were great. These last two-​three visits have been awful and I will not be giving smash burger anymore visits regardless of how many free meal coupons they give out.
About a week ago a co worker and I decided to order online for our lunch break. They asked for a phone number and never called when our food was ready. When my co worker picked up our order it was COLD. I was irritated so I called immediately and asked why our order was cold and why they didn’t call and remind us. The lady on the phone said they never call when orders are ready. Wtf. We work in a salon nearby and sometimes lose track of time due to a bunch of walkin clients. So of course we may forget what time it is and most places usually call to give you a reminder. She then offered us free meal coupons… Fast forward today. I ordered two burgers and a large order of smash fries, which I still had to pay for because the coupon only covered the burgers.
Well come to find out after paying $ 3.26 for soda and fries, my SMASHfries ended up being regular fries. Whatever you do, don’t come here because if you complain you’ll get even worse service the next time. Too expensive and the staff doesn’t care about the customers.

10/​23/​2015 — Smashburger Sahara/​Fort Apache — I take my family here to eat about twice a month. Typically the food and service is excellent, even at $ 50 for hamburgers and shakes, however, not last night. Not sure if it was the order taker talking on the phone for 10 minutes behind the cash register which did not allow us to order until he had completed, or the fact that the kids milk shakes were not provided until after we actually finished our meal, but either way, regardless of the quality meal, the service last nigh was so bad i had to say something.
#20 128

Ok, now this joint has some pretty good food. I love the salads here, especially the chicken Cobb salad! I also come here whenever I have a hankering for fried pickles. Now those are a really good unusual treat. The place is always clean and has upbeat employees. Since I can’t eat beef I can’t vouch for the burgers, however the chicken burger is great.

Delicious food. Friendly staff. Love coming here with my family. I recommend the Sin City burger.

From 8÷22÷15
I’ve been told that Smash Burger is one of the best in this area for fast food burgers, so I figured we would give it a try.
We both ordered the Bacon Cheese Burger and Smash fries.
The burger– was epic, flavorful, and did not taste like a typical pre-​made frozen patty, it was tender like a home-​made burger.
The fries– had some awesome flavors going on, I think they might have had oregano and rosemary on them, delicious!
I’m a fan, and will be back to try some of their other burgers.

I guess I’m updating a review from 2011 where I had a chicken salad with only 3 pieces of chicken in it.
My friend wanted to go here so I said, why not… maybe its changed. Well, I upgraded one star because the All-​American burger I got tasted good ($ 4.99) for a medium. My friend had a small bacon cheeseburger ($ 5.69). One soda and one salted caramel milkshake for a total of $ 17 and change. So for me, this is still overpriced. I can get a double-​double for less and it tastes better. So 4 years after my last visit, and will probably be another 4 years until I try it again. I just don’t find it a good value, similar to 5 guys. I was still semi hungry after the medium burger.

I went at this location with my family for Fathers Day. I had a Sin City Burger with sweet potato fries, my wife had an Mushroom Angus burger and my kids had chicken strips with normal fries.
First thing we noticed when the food came out was the disgusting oil leaking out from the burgers but we still give it a try. That was bad decision after 30min into our meal my wife and daughter had to run to the restroom (I guess I don’t need to explain why). My sons chicken strips where all dry looked more like beef jerky then fresh chicken. Few hours after the meal my day took a bad turn too and I couldn’t leave the house as I needed to be in a very close range from the bathroom.
There is NO way in the world I would take my family to one of their locations ever again.

I never really ventured into Smash Burger, even though I have seen them.
then…BAM! I live a ½ a block away!
I have been missing out! Today I had a «Sin-​City» burger (Fried Egg, Onion Strings, and other burgery goodness) — Then to live the decadent life I made it a COMBO! That is right! Don’t hold back! This added smash fries– tossed in garlic oil and rosemary, and all the soda I could drink. — It was the best yet!
In past trips I have enjoyed Bacon Cheddar, and Mushroom Swiss. Both really good options. Especially, for a less than $ 10 combo meal.
Don’t get the wrong idea, this is NOT Gordon Ramsey’s BurGR! Not that kind of burger, but rather a BIG step up from a fast food burger… BIG STEP!
So if you are in the mood for fresh, tasty and quick. Here you go!
Enjoy!

Delicious!
Six days a week, I eat really healthy: no grains, sugar, starch, dairy. One day a week, I eat things I normally wouldn’t, and today, I chose to indulge in Smashburger. I’m glad I did!
I ordered a BBQ bacon burger, which came with BBQ sauce and bacon (it’s aptly named) and what I think was called onion crisps. I’m not a fan of onions, so I took those off. The burger was fantastic! I would definitely order that again.
I also ordered smash fries and a salted caramel shake. Both were amazing.
After eating the burger, ¼ of the fries and part of the shake, I am stuffed. It’s unfortunate, I would love to have finished those fries.
It was clean, we received our food quickly, and the staff was friendly. I came in with my husband and two small kids (4 and 1) and we ordered 3 burgers, so the kids could share one. The staff kindly provided a table knife without asking so I could cut the burger in half for the kids and they brought us an additional plate.
It was a great lunch!

I have been torn about trying Smashburger since some of the reviews for their locations have been less than smashing. Last night, we decided to try something different and decided to try Smashburger.
I looked at the online menu and then went to this location which is near where I live. I got the avocado club hamburger for myself and the truffle mushroom burger for my wife. After finding out what Smash fries were, I got an order for each of us.
Sarah was the woman running the register last night and she was good answering my questions. I’m sure she could tell it was my first time there. She told me to have a seat and she’d bring the to go order as soon as it was ready. In about 5 minutes, the order was ready. Since there was no one else in the restaurant, I knew it was mine.
A short drive home and we were enjoying the hamburgers. They were good for a change. They are somewhere in the middle between normal fast food hamburger chains and the upscale hamburger shops which have sprung up around Las Vegas. The fries were good.
I’m not going to make Smashburger a regular on my rotation schedule, but it was good enough that I’ll be back sometime. I need to try the nutter butter shake.

Well, after not eating here for about a year and finally trying it again recently, I am sorry to say that Smashburger has gone downhill! It just isn’t as good as it used to be.
A lot of items were taken away from the menu. They no longer serve crispy fried chicken. Really? WHY? I know that grilled chicken is healthier, but come on, sometimes I am in the mood for fried chicken! The Chicken Avocado Club that I used to love wasn’t the same. They also took away their hot dogs and there are less varieties of salads. The sweet potato fries used to be awesome when they were tossed with rosemary, olive oil and garlic. I was really looking forward to eating these again, but now they are plain and seasoned with sea salt.
There are big digital menus by the register, which is nice. The cashier wasn’t too friendly, but the girl who brought our food to the table was. She stopped by our table and checked on us twice. Pretty good service for a fast food place.
Sorry Smashburger, but you have been smashed down on my list of burger joints! Looks like I’ll be going back to In-​N-​Out and getting chicken sandwiches elsewhere!