Smashburger

The burgers were good, and the smash fries were tasty. It was a good meal, but not something to write home to mom about. I would go back if in the area, but wouldn’t go out of my way.

Was underwhelmed with the burger and fries there. I did like the option of being able to build your own burger and fries. I was expecting a bigger juicier burger compared to the one I got. And I’m more of a thicker fry guy compared to the long skinny fry. However the garlic touch was nice, as it was not too overpowering. Besides the food portion of the meal. My milk shake was very good! And would definitely head back for a pit stop food break

Somehow I just tried my first Smashburger this week. Overall, a pretty solid burger and a solid option if you are in the area of the outlets.
My coworkers and I ordered takeout to bring back to the office. We placed the order online, but my coworker stil waited a few minutes for the order. The staff told him that online orders aren’t received by the restaurant until 10 minutes before pick-​up time. Bad news… this means you’ll wait even if ordering ahead of time. Good news… the food was freshly prepared and still hot when it arrived back at the office.
Pretty much all of us ordered the Sin City Burger and Smash Fries. The Sin City Burger had a nice sized beef patty, American cheese, egg, crispy bacon, grilled onions, and smash sauce. It was a great combination of ingredients and tasted great. The burger had plenty of the mentioned ingredients, but was still fairly easy to eat. I hate when a burger is overloaded to the point that you end up eating each ingredient separately. The Smash Fries had a nice herb flavor and were very crispy.

5 stars for the service here but 2 stars for the food. Decided to dine in and ordered the classic Smashburger with an order of deep fried pickles. Burger was average at best and lacked flavor. Deep fried pickles were hot and fresh but too salty for me. I’ve been here before for the salted caramel shake and will probably just stick to that since nothing else was that incredible. The food was freshly prepared and the workers here are friendly and quick though.

In my travel group, there seems to be 3 types of people: the gamblers, the shoppers, and the eaters.. Guess which category I belong to?
When I dropped off my mom and auntie at the Las Vegas South Outlet, I was overwhelmed with lunch options. There is a long line of eateries parallel to the outlet. Smashburger seemed the most interesting of the bunch, so that’s where this adventure started.
The front door is wide open with the air conditioner on. Lighting is on the subdued side with windows only at the front. The convenient restroom is along the wall on the left. Seating is on lower tables with bench sofas or high tables with bar stools. Service was adequate and satisfactory. Parking is free and there are even reserved stalls for Smashburger!
I started with the Classic Smash — the original with cheese, onion, tomato, pickles, lettuce, Smash sauce and ketchup on an egg bun. The onion and pickles were flavorful enough so I didn’t taste the special sauce. Overall, the burger seemed average, and I really appreciated the toasted bun.
Next, I had the Signature «Sin City» burger with fried egg, special sauce, grilled onions, haystack onions, cheese and Applewood smoked bacon. As good as it sounds, it was a bit rich so I wasn’t able to finish it.
Many people may be wondering why it’s called «smash» burger. .it’s because the patty is smashed on the grill when it’s being cooked to sear the outside and seal the juices in. It apparently works because the patty was moist!
I had a good experience and I wouldn’t mind returning and having an Avocado Club burger or Truffle Mushroom Swiss. Create your own burger is another option. … or should I go shopping? Hahaha!

People had to clean there own table while employees stood around waiting for food to be expedited. Food was delivered sporadic and some food like ours was delivered to another table before it was given to us after it sat under the heater for a clocked 5 minutes. Wrong orders made. Woman delivered food and walked passed dirty tables to stand again at an empty expediting window. The drink fountain area is filthy along with the floors in the restaurant. We will not return here again nor will or would we recommend this location. Manager only came out once from the back to say hi to a friend. Ultimately the responsibility falls on the management. There were many patrons who were obviously from other countries along with locals who now have a poor opinion of Smashburger corporation #WeAreLocals

Walked by the overflowing garbage cans to get in to the restaurant. Went to wash my hands and it was occupied. So I waited. A young girl exited the mens room and i went in to wash my hands.
I was with a friend. We both ordered and he gasped a little when the cashier said it was 23.00 for two bacon cheeseburgers two fries and two medium drinks. The guy heard him and said .“it is so worth it”. It wasn’t so worth it. The burger was mediocre at best, the shoestring fries were cold. All in all not a great value. Having to walk by garbage in the way in should have been the first red flag… wont be back.

Great burgers and fries… not the speediest of service and drive through has been removed.

I have to downgrade my review of this Smashburger location after my last visit. It’s not hard to make sweet potato smash fries but this location has found a great way to mess them up. On my last visit the fries that were brought to the table were swimming in grease. And when I say swimming, we’re talking a pool of oil and grease that was almost 3 stacked fries deep in the bottom, and let me tell you the few fries that I found that were not coated with their soggy oil were nasty enough that I spit them out.
When I go somewhere and end up spitting out my food, that warrants an immediate Star drop. While the Spicy Jalapeño Chicken was just as good as ever… the fries were an absolute disgrace and should have never left the back to be served to a customer.
2 Stars. I will go back… but I hope I never see a pile of fries swimming in that much oil and grease ever again. Nasty, nasty, nasty. Bleech. I hope someone in corporate sees this and takes the time to ask what in the heck happened as this is NOT the Smashburger experience that I’ve come to expect. Far from it.

Buffalo fries were very flavorful just a little to salty for me. The manager on duty was very accommodating and we will be back.

I really like SmashBurger. For me it is a big step up from fast food! But it comes really fast!
I usually get the Sin City and make it a combo. That is a burger with a fried egg, some sexy sauces, etc. And for the combo ALWAYS the smash fries!
Let’s be honest, is this going to be the best burger you have? HELL NO!
Will it be a great burger/​fries/​drink for around $ 10 — Yes it will be!
And a great place to escape and sit down after running around the outlet mall right there.
Just a simple walk across the parking lot!

This was my first time here experiencing a Smashburger. I wasn’t sure what to order, the staff were helpful and explaining the process. It seems a little complicated at first, but I got it together the food was delicious, doesn’t really seem out of the ordinary.

I ordered the bacon cheese burger. The meat was dry. The bacon was half burned. The worst burger ive tried.
Kids burger and crispy chicken were ok.
+ we had to clean the table before sitting.

Umm. some guy invited me here and truly truly. the only thing good here was the Smash fries… thats it… it should be called Smash Expectations Café… not worth stepping inside this place! Sorry. its the truth!

Like Ice Cube said «today was a good day»! This was my first time coming here and the workers were friendly and very helpful. The food was great and the service was excellent. So, when I first walked through the door I was met with a smile by my cashier who kindly explained the menu to me. They told me what was an hot item to order, so I did. Now, when my food arrived it was amazing, hot and fresh. After I took my first I knew I had made the right choice when I stopped here. Lastly, once again with my head held high I will be back here again!

Yet another visit to a chain food spot saved by excellent customer service. The only reason my fella and I ended up at Smashburger was because we had a coupon.
We walked up to the counter and took a while to decide what to order. I was being fickle as always and luckily the girl taking our order was patient and helpful answering all our questions. I decided on my order and then my fella put his order in and then, what do you know, I changed my mind about what I wanted. The girl was sweet and responded to my apologies that it was no trouble at all.
When our order was ready she walked it out to us when we didn’t hear our name being called. Her extra effort really made our experience that much better.

Smashburger creates excellent hamburger specialties that taste amazing. I love their onion strings and their smash fries! Dipping the smash fries in ranch sauce tastes amazing. The BBQ burger is by far the best.
I’ve always had great service at this location, but it is super popular during lunch time since their are a ton of office locations on and around Sunset. Be aware that you’ll have to spend some time in line and possibly wait a while for a table if you’re coming during the lunch rush.

Very good burgers a little confused on how to order at first but in the end we got burgers that were «smashed» fries were bomb, the meat patty tasted very fresh and the service was great. Resturant was clean. This location in on Vegas Blvd and is located in front of the South Premium outlet.
I will defiantly come here again. I have them a 3 star not because it was bad but because they are so hyped and it was good not crazy good but worth coming back. I like it and you should try it too!

Decent little burger joint. Nothing fancy with the burgers but it ended up being quite delicious. Some places go over the top and pack a million things into a monstrous burger, but not smash burger. So if you are looking for something simple that tastes good, then this your place.
I like that they give you three burger patty size options, so depending on your craving you can up size your burger. I opted for the bacon cheeseburger which was tasty, ands also filling. I was diggin’ the smash fries with its oil and herb goodness. We tried the veggie frites which were good. I would prefer them to have a crispness about them but they were on the soggy side. The wife liked that they had vitamin water as an option to thier drink selection. It was a nice healthier option than just your usual sodas.
Overall we liked the place and would come back again.

I have only been to Smashburger 3 times. The first two times were meh, but my most recent visit was disgusting. I ordered the Sin City Chicken, no bun. My supposedly ‘grilled chicken breast’ was gray in color and tasted like paste. It was so disgusting I could not eat it. Luckily my friend ordered the veggie frites (carrots and green beans, flash fried) so I snagged a few of those. When an employee came to take our plates, she asked if I wanted a box. I advised that the chicken did not look or taste right. She said she had heard that a couple of times today but offered nothing. Who knows if they had a bad batch of chicken or if it’s always like that. My pictures really don’t really depict the true grayness of this chicken.