Sonic Drive-In

I really do love this place but today is not your day guys. You need to step it up. I’m giving a 2 star because regardless of them remembering I’m here to place and order. They had skipped me literally over 4 times in the past 20 minutes. I was about to leave before Nicole finally answered the intercom. Seriously you need to step your service and keep track on what’s going on. I literally pushed the button several times before I got a dang reply!

Never again had me waiting 45mins for some onion rings and a drink won’t ever come here again avoid this sonic for sure !!!

I waited for 30 minutes in the drive thru! Worst service ever for this Sonics! This location sucks! DO NOT COME HERE!!! I am so pissed!

Came after work to grab an ocean water for my niece and omg it took them seriously 20 minutes! Some girl came to give me my drink and took my card but what was the point of that if I still had to wait in this drive-​thru line. Anyways I don’t want to come back to this location anytime soon.

Rude as heck. Lost a customer. All because their customer service sucks. All we wanted was cones for the family but the service was horrible and uninviting. Ended up with one cone with no toppings because they claimed that’s the way they are served. Never going back.

Not really one to write a review on a fast-​food place, because hey, it’s fast-​food. However, this location GLORIOUSLY warrants one consistent with it’s overall dumbfounded incompetent fumbling service.
I’ve gone here three separate times in the past few weeks for a quick bite via the drive-​thru.
First time, order was incorrect. I ordered a (#3) double-​cheeseburger with bacon, tots and a large fountain drink. Once home, I realized I had received a single cheese-​burger (not double as it should be). Eh whatever, I said. Didn’t let it bother me this one time. But wait, there’s more!
Second time, I ordered the exact same thing, this time, even mentioning my last visit to the employee at the window who «ensured» me everything was accurate in the bag before driving off. Of course, everything should be fine now after directly communicating an order mix-​up upon last visit, right? Hell nah, you cray-​cray (that’s slang for crazy — or so I’ve heard). I get home, open the bag and instead of a double-​cheeseburger with bacon, it’s a plain double-​cheeseburger — no bacon, no sauce and nothing on it besides cheese. Haha, what? This time, I called and spoke to the same employee who was apologetic and put my name down in what they describe as, «the book».
Third time, I go back to have the last order repeated informing them of my name and situation so they can look me up in, «the book» (questionable smirk). When I get home and look inside the bag I have straight up french-​fries, instead of tots, Now, I don’t know exactly who out there in their right mind goes to Sonic to order french-​fries when they’re known for their tater-​tots, but I had fries, when I explicitly said tots. I put this one on me since I could’ve simply peeked inside the bag before driving off. However, when I got home I did call back and gave them an ear-​full because ya know, how hard is it?
At any rate, I’m not sure what the hell is going on at this location, but proceed at your own risk. Or at least, if you’re using the drive-​thru make sure you pull-​over after receiving your items, open the bag and examine your food as if you’re writing an essay to the President because these folks just can’t seem to follow basic instructions and get it done right, even when they say they’ve gotten it done right!
Other things I’ve notice about this particular location is:
— Always dirty: Trash laying around everywhere on the premises. In the parking stalls, the drive-​thru lane, where the bushes are, in and around the gutters. I mean, everywhere. Nobody seems to have any pride in the overall «look» of the place outside, so I kinda have to imagine what’s going on inside a space no bigger than a car.
— Staff are zombies: The employee’s here have just given up and have really unpleasant attitudes, at least, every time I’ve been. You would expect a place where employees get to ride around on roller-​skates that it would be a cheerful and happy atmosphere? Nope, not here. Everyone seems down and out.
— Drive-​thru intercom fail: Either you can never hear the employee speaking thru the intercom or they can never hear you. Be prepared to scream your order from your car as if you’re in boot camp sounding off for a drill instructor.
— Lastly, orders are never accurate. Read from beginning.
I won’t be returning here ever again.

I’ve been in the drive thru for more than 10 minutes because the employees didn’t tell this woman in front of me to pull over while her long ass order was prepared. If I wanted to sit here forever I would have pulled into a stall. I’m disappointed today.

First time coming to this location. We went through drive thru but we usually go to the one on Charleston. They messed up my order but I didn’t want to drive back. On the bright side we got extra tater tots!

The service here is pretty slow but I’m under the impression that sonic makes all of their food to order so it’s okay by me!
Their variety in drinks, happy hour fr 2 to 5, and their options of finger foods really does it for me
I love how a cherry coke means adding cherry syrup to coke. So much better than bottled cherry coke.
I’m not a fan of their mozzarella sauce.
But their fry sauce is awesome.

This will be 2 REVIEWS in 1. I went to Sonic the other night. And Im bad at looking at my order before driving off. Well when i got back to the Hotel i noticed they gave me fries and not onion rings. So after a lengthy drive back i pull up and explain my problem. He says i know the orders were off and i TOTALLY got the WRONG ORDER. He proceeded to let me keep it, and gave me my correct order. I scored. Then he gave me a free SUNDAE and 3 FREE DRINK TOKENS. NOW THATS CUSTOMER SERVICE.
The 2^nd time i went No complaints, the Order was correct and delicious and i did check it this time before i left the Drive thru. Way to go Sonic. Mcdonalds doesnt offer that kind of cust service with a screwed up order.

This was the after work spot for happy hour ‘Ocean Water’ and cream pie shakes. Pair it with some burgers and chili cheese dogs and a big ass banana split. I miss Sonic’s.
The epitome of lazy American eating. Yum.