Spa Mandalay

My husband called to be sweet and booked me an aromatherapy massage and a cocoa butter wrap. He surprised me with this treat once we got to Vegas. I went in and had both of these treatments done. At the end they provided me with the bill which was for over $ 320! I was shocked as this is a pricy surprise for my husband to get for me so after I was done I texted him and asked what he was quoted. The Spa quoted my husband $ 220!!! I brought this to the attention of the staff of the spa and they refused to do anything about it. We talked to the hotel and spa managers and nobody would do anything about this bait and switch tactic that the spa obviously conducts on its patrons. To top it off the showers were absolutely disgusting with pubic hair and old towels left in them. Apparently all the staff who I could hear loudly laughing and joking in the serene environment had better things so do other than clean the showers. If you go here make sure you don’t get scammed like we did!

I had the resort woman package purchased for me as a birthday present.
Their website says they offer a locals discount, but beware, what they don’t tell is you is that they won’t discount packages. Didn’t find that one out until it was too late. Seemed shady.
Massage was mediocre at best. Facial was nice. Mani/​pedi was high quality and lasted longer than the typical Vietnamese place you usually go to in town.
Robes are thin and worn. Shoes are insanely clunky and uncomfortable. No body wash or soap in showers, only shampoo? What the? Lockers have old fashioned keys (instead of codes) so everyone clanks around as they walk… its just the small things that get to you when you’re trying to relax. The place is a little outdated and needs some updating. The pools were nice, the quiet room was nice, I almost fell asleep.
Overall, I’ve had MUCH better experiences at «fancy» spas… this isn’t really one of them. But when staying in Vegas, I’m sure it would be relaxing and a nice break from the heat/​walking around.

I have visited this spa numerous times over the last several years and my reason for returning is the staff is exceptionally professional and courteous. They genuinely make one feel like a part of the family. Some of the amenities have been cut back, which is unfortunate but the staff more than makes up for that with their hospitality. I definitely will return again.

I had a body scrub and facial here with the same aesthetician. I believe her name is Ashley. She did a great job. The facilities are what you expect from a luxury spa on the strip. They provide robe, slippers, drinks and toiletries.
I had the facial and then body scrub. The aesthetician then suggested I sit in the steam room before rinsing the scrub off and it was great. Very relaxing, large steam room. I then showered off and used the body lotion she provided for me.
The facilities are fantastic. There’s a hot, warm and cold plunge pool. Plenty of lounge chairs for resting. They even provide chilled cucumbers for you to place over your eyes. The plunge pools are bathing suit optional, so you don’t have to worry if you didn’t bring a swim suit to the spa. The atmosphere is very comfortable and I didn’t feel weird without a suit.
It’s an on-​strip vegas spa, so the pricing is at the higher end, and so are the services and amenities. This isn’t a place for quick cheap services, give yourself a few hours to really enjoy everything they have to offer.

Multiple jacuzzis with waterfalls and a steam room big enough to raise a small family in are a welcome sight after a hard day of giving the casino all of my money. $ 25 gets you a day pass if you’re a guest of the hotel which is well worth the price of admission.
Pro tip for guests:
Go at 7pm and you’ll have the whole place to yourself.
Pro tip for spa management:
This would have been 5 stars except for the lack of face wash and face cream. I would recommend allocating the part of your budget traditionally reserved for LA Looks hair gel (sorry what woman uses hair gel today?) for some bargain bucket of Cetaphil you can put in a nice plastic bottle to make uptight women like me satisfied.

SPA — The Good
I had 3 lovely days of 3 different amazing treatments at the @mandalaybay_LV SPA — one of the coolest things is that if you have a spa treatment you can use all the facilities. Adjacent to the Relaxation Lounge they have a Redwood Sauna, Eucalyptus Steam Room, Heated Whirlpools (warm & hot) with lovely waterfalls that make the most relaxing sound and a refreshing Cold Plunge. They also have complimentary juices, tea and coffee.
SPA — The Bad
The only thing negative I saw a poorly handled cellphone incident by a teen in the ladies clothing opt. pool area :-(I guess what happens in Vegas stays on Facebook, Flickr, Twitter, or Snapchat. Sheesh! Keep your phones in the lockers ladies, and I guess your robes on, too! LOL They also supply fruit, muffins, juices, tea and coffee through out the day.
So that’s why I don’t have pictures to go with this review. Because, I was raised right and I don’t take a camera/​smart phones into a clothing optional SPA area, like DUH! It’s also not a great environment for an iPhone!

The spa was really nice way to end the girls weekend before we headed to the airport since our flight was at 6pm and we checked out at 11a. We stayed for 3 hours relaxing in the spa pools and the sauna. My mom and I didn’t do any services. It was $ 25 per pass. I wanted to use my mlife card to add the 2 passes when I was paying the person at the desk said I had to go all the way upstairs to add it on my card at the mlife desk. At the front desk of the hotel checking out they added the points to the card I didn’t have to ask.

My friend and I were staying at Mandalay Bay over the weekend and treated ourselves to a little girls spa time. I’ve had massages and facials before but this was my first «Spa» experience and I was very excited. After we checked in we were shown our lockers and I had a feeling the robe in the locker would be to small, and it was. When I asked an attendant for a larger size, she politely got one for me but that too was too small. I went up to the front of the women’s spa area to ask for another robe. The attendant found something, then preceded to make me aware this was the largest they have, and the size number. It didn’t and really, all the robes were the same size. I was shocked they didn’t have a larger size. I’m not a big woman and there were larger women in the spa then me. I asked about a mens robe but she said this is what the men get too. It was really upsetting. I asked if there was someone else to speak to and she called for a manager that had to come from another spa on the property. At that point I was in tears standing their waiting for the manager, because had I sat down I would have flashed everyone. I was ready to walk out. I mean I was spending a lot of money in this spa that’s supposed to be one of the best and they don’t have robes that fit someone larger than a size 10. I was ready to cancel my treatments all together… it was like the movie MEAN GIRLS and «you can’t sit with us». The first attendant saw me standing there crying and asked if she could help. She went in the back and found me a plush robe that fit.
I then found my friend and a few minutes later Katherine, the manager, came to us. She said she heard everything was taken care of and I said no. I was made to feel horrible and that I didn’t belong in their spa. She let me know on her way over she spoke to laundry about the robes and were told it was the largest size AND that the robes shrink after washing. You could tell these robes had been worn so many times that they were stretched to as far as they could and anyone that’s ever done laundry before could clearly see these were not shrinking. It just felt like excuse after excuse. She offered us a small discount on our services and to come to her spa the following day so our treatments would be on them to we’d have a better experience. She would also leave her contact number in case we had any problems.
Honestly, this completely ruined my time at the spa. I was told by one of the attendants that worked on me that the Big Beautiful Women convention happens at Mandalay Bay and confirmed the way I had been treated shouldn’t have happened.
After our treatments we went to the front where the discount had been applied but she neglected to leave her information for us for the following day. After waiting another 20 minutes while the very sweet girl at the front desk tried to track down Katherine, we returned to our room to get ready for dinner. Katherine did call me back only to let me know there was no complementary treatments for the following day, only to use the spa facilities, which was something we didn’t want and were heading back to LA. I don’t think she really understood how upsetting this was and how the situation could have been handled better, on her and the attendants parts. In the end she did discount our services.
The one saving grace to the experience was George, my who gave me a great facial. He was so nice and apologetic over the whole experience, more so then Katherine. He really made me feel special and should be praised.

The rating and information provided is not based on any spa services. It is only based on the cleanliness and condition of the Men’s Sauna facility, and offerings.
Spa Type: European/​Resort
Admission:
— $ 25 (Day Pass/​Hotel Guest)
— Free with any service (Required)
Vanities (12)
— Each with its own sink
— Stocked with standard essentials
Showers (10)
— All stocked with Shampoo, Conditioner and Body Wash
— 8 standard, 2 Handicapped
Saunas (2)
— Wet/​Steam (with rinse/​shower inside)
— Dry
Pools (4)
— Warm (Jacuzzi)(101°F)
— Hot (Jacuzzi)(103°F)
— Hot (Jacuzzi)(103°F)
— Cold Plunge (w/stream)(68°F)
Lounge: Yes, 6 chairs & 2 chez lounges facing 2 TVs on low volume.
Robe: Standard size provided, larger sizes available upon request.
Towels: Large and small available inside.
Overall Impression: The facility is fantastic. If you’re standing at the Mandalay Bay/​Delano property, skip the Bathhouse at Delano and come to Spa Mandalay instead. The size, the amenities, everything about it is bigger and much better for the same price. I love the pools, both in form and function. And I loved that there was a rinse shower in the wet/​steam sauna.

Locals get 25% off! My husband and I came in for an anniversary massage gift to each other. I got the foot reflexology and it was awesome. My husband got a traditional massage that he said was great. The amenities are nice, and if are a guest, the spa fee is waived and you get to enjoy the spa all day till they close. Only a couple of cons which lead to the 3 stars…
– Went into 4 different showers that all looked dirty and had random hairs or mildew before giving up and just decided to rinse off with my sandals on.
– The eucalyptus steam room did not have the hints of eucalyptus I am used us, don’t think it even had, it and the tile felt slimy. It felt like the tile had a residue on it and needed to be cleaned. I went in and was about to sit down, I felt the slime, I went out and grabbed a towel to sit on int it.

I always have a spa day when I got to Vegas. Pampering myself is a guilty pleasure I have. I am kind of a spa snob. I love this place. The only one that tops it is Caesar’s Palace and their Roman Baths. This one comes second and the spa at Bellagio comes third. They have a small cold plunge, a middle sized warm spa, and a larger hot spa. I think the warm and the hot should switch but honestly their warm water spa felt amazing. It was so relaxing and felt amazing. I soaked in it for a long time after my massage. they also have a steam room and sauna. The relaxation areas were great too. They have a very comfortable quiet room which I fell asleep in. I also fell asleep on on of the lounge chairs where the spas are. The ladies working there were awesome. They served fruit, hot and cold teas, water, coffee, and a yummy juice blend that I loved! The also have showers with shampoo, conditioner and body wash for afterwards. they also have a vanity area complete with brushes, hairdryers, curling irons, mouthwash, and everything you need to fix yourself up before you leave.
The Massage:
They asked me on the phone when I booked the appointment and asked me if preferred I male or female therapist. I said I had no preference because I really don’t. As long as they do a good job I could care less. they set me up with a male therapist named Gio. He did an amazing job on my massage, he asked me if there were any areas I cared to focus on and areas to avoid. He listened to me well and did as I asked, I don’t know why but it seems like male therapists tend to understand the amount pressure I like and do a better job achieving that. Females tend to go a little too hard to the point of where it hurts while male therapists seem to understand their own strength and be little more gentle. That is just my personal experience though. Now onto the massage. He did an amazing job and focused on my lower back and shoulders which are my problem areas. The entire massage felt amazing from start to finish however. i was very pleased. I highly recommend Gio.
Overall, i loved this spa and I most definitely will be back and I will ask for Gio when I call. It is a very relaxing place to spend the day in. They keep it very clean and the customer service is great.

Beautiful spa, specious, clean, and most importantly quite and relaxing.
Wendy, massage therapist, did a really great job. I was scheduled for the 50min platinum massage, which is a nice combination of Swedish and Deep Tissue. Wendy is a great therapist, great touch! I could totally feel that she’s been doing it for a while :)
Spa has nice jacuzzi, sauna and my absolutely favorite eucalyptus steam room. Great and healthy snacks are everywhere plus yummy flavored two kinds of waters.
Money and time definitely well spend :)
Highly recommend if you want to relax after being in Vegas for a few days :)

I received two day passes with my vacation package, and even though I didn’t have any extra money to spend on a treatment, I found it very relaxing and enjoyable. The place was quiet, and clean. Everyone was very friendly, efficient, and helpful. I recommend a day here after a long night partying. I came back twice on the same day, grabbed their tropical juice and laid on a chair. I can’t wait to visit next time. The only reason I don’t give this 5 stars, is because I was really looking forward to the eucalyptus in the sauna, and the girl couldn’t find any anywhere. At least she tried.

Their manager Brandon has the audacity to argue with customers. Extremely rude manager with 0 ounce of professionalism. It was truly a disgustig display.

I give this spa a 5. It’s big, it’s clean. And beautiful. I purchased a day pass because that’s all the time I had. My sister and I spent 3 hours there — hopping between hot spring, warm spring, cold spring, sauna, and steam room. Meanwhile, ample supply of fresh fruit, fruit juice, coffee, tea, and ice water. When we got tired, we read, chatted, and watched TV on iPad. 3-​hours went by quickly.
There will be repeated visits to this place in the near future.

I booked a facial/​massage here in the summer as well as a manicure for myself and a pedicure for my friend. I’ve been to several spas and I was very excited to come here since I love the hotel.
When I first arrived, I was greeted, given a locker, and changed into a robe. The robe wasn’t fitting too well around my chest area (busty) so I asked one of the ladies if they had something else after I explained my issue and held my robe closed at the chest. I was asked to go and relax in the seating area while she got me a new robe. The new robe never arrived.
The lady who was giving me a facial/​massage came over and greeted me as I continued to hold my robe closed at the chest. She took me outside of the women’s spa area and a bunch of men turned around to look at me. I wasn’t too comfortable since my boobs were practically falling out. We went into a room where regular traffic of people passed through between the front desk and the spa store, I believe. As I laid there getting a facial I kept hearing people talk and laugh outside of the door. The facial was nice, but the massage felt like she was just rubbing my back in the same motion. The motions were relaxing anyhow.
One issue I had was the woman who did my facial never asked me if my skin was sensitive to anything. After the facial, my face got red and itchy. It became very dry. I wasn’t sure what she used, but I could have asked myself ahead of time. I wish I had a better experience because I wanted to love it.

So ladies, I know the secret to going to the spa — go on Father’s day and have the place to yourself!
Well just a disclaimer: the ladies side was not busy — but the men’s side was bumping! Who knew daddy dudes loved a good back rub with their pedis. ;)
I got a wonderful manicure and spent the rest of the day just enjoying the sauna, steam room, hot/​cold pools and lounging. So wonderful! They were all booked up even though I barely ever saw anyone else in the pool area.
The facilities here are wonderful and clothing optional which I appreciated. Clean rooms and amazing staff! They are so receptive to your needs! There were towels all over the place, and they would take your old ones and replace them with new ones without being intrusive about it.
The lounge had water, coffee and juice. Fruits were available and you could even order food from the hotel menu. So wonderful and relaxing!
I would just recommend that you get your mani/​pedi after you are done with the spa experience. It was kinda weird to be in the hot pool with my hands above the water cause my nails didn’t feel dry yet.

I really like this spa. I first came here in 2006 for my bachelorette party, it was jut my moms and sisters and we had a nice lunch brought into the lounge area. The massage was excellent and since it was my first Las Vegas spa (and the first large one at the time) I was completely blown away.
Fast forward to last month, I was staying at the Mandalay for a convention and I just got the day passes. I’m still loving this spa, they maintain it very well for a spa this size and age. The amenities are really good and it’s just a very relaxing place to be. And the gym is really well equipped with the latest equipment. (The free cardio room at the hotel is meh… get the spa pass if you want a real gym.)
It is a lot «brighter» than the more recently built spas, but I think that’s part of the charm that I like; It’s warm, not dark. I’ve been to 7 spas in Vegas now and it’s still one of the most spacious. (I still have to check out Qua!) so having a place of your own isn’t hard. Especially if you’re there during the week. I had that whole place to myself on a Thursday at 2pm! AWESOME! Slept on the chaise lounges, watched TV, read some magazines… it was like my living room for the afternoon!
If anything, I’d invite people just to check out this spa just for the size of it AND they have wonderful chenille robes!

Enjoyed an excellent deep tissue massage here a few weeks back which was perfect to help relieve my stress. Gio was my masseuse and I mentioned that he should be tough on me since I was used to medical masages every week. He took that seriously and gave me a good massage/​beating! LOL I was very happy with the amount of pressure he used on me. The subsequent time that you are able to spend in the spa lounging in their sauna or varying temperature whirlpools, one is cold, one is lukewarm and one is hot, is a great finishing touch after a great massage.
Excellent spa, beautiful and clean with an attentive staff. And the prices were in line with what I was used to in New York.

I love this spa! I feel like I’m in a movie when I’m here. When you walk through the doors of the facility area, the first thing you see are the pools and the fish statues spitting water into the each pool. They have a hot tub, a cold tub, and a warm tub! Goldilocks would really enjoy herself here. :)
They even had a bowl of freshly sliced cucumbers to place on your eyes. All they need is a lady feeding you grapes while fanning you with an oversized leaf to complete the package, but I guess an apple will just have to do.