Star Nursery

This is the time to have extra employees on hand to assist the garden area. Walked around for 15 minutes trying to get help. Guess ur on your own selecting plants. This outside employee was surrounded by customers all needing his attention. Never got help so i left the wagon told 4 cashiers all standing around that he needs help and left.

Worst customer service EVER! I went in for my usual beginning of the season plant pick up (1 of 8 trips). I am disabled an could not find any one to help me. When I got to the register a boy name Nick checked me out. There was no one to do a carry out and numerous people that wanted that service had to carry out large ideals on there own. After I put my purchase in the car I went over my receipt to find that Nick over charged me for 9 items. I went in and said something to Nick, he told me just a minute.
This is were I am furious, Nick did not ask me to get in line. He did not call for help. Nick had me stand at the register while he checked out people, including people that came after me. So I had to walk to the back of the store to find someone to get me a manager, at this point I was beyond pissed, I am disabled and the amount of walking and standing I had to do put me in severe pain. The manager was hanging out in the office with a couple of employees. The manger (who did not have a name tag) would only fix the 9 over charges (Nick charged me double for 9 plants) and say sorry (not a meaningful sorry), not hey let me discount your purchase, let the store cover the price of one of your plants. I was offered nothing to compensate the horrible treatment. I will NEVER Come to this store again!!!

This place has just about everything you could think of for your yard or garden. The staff was extremely helpful and had a lot of great ideas for my garden that I hadn’t even thought of. I really wished this location had a landscape design person to give me some ideas for landscaping but they are nice enough to direct me to a store that had one. I’ll definitely be back to this Star Nursery.

Great price on Christmas trees! Much cheaper that the corner lot. Helpful service and lots to choose from. Only took a minute to be on the road with our new tree!

I enjoy shopping at this location, but Anna, the cashier is extremely rude. Just because she’s worked at this location for a long time doesn’t give her the right to be disrespectful to the customers. Employees like Anna she keep in mind that if it wasn’t for dedicated customers she wouldn’t be working there.

Giant nursery with people who seem to know their plants. I don’t believe tags anymore, and here they advise on what really grows and what doesn’t.
They have row upon row of trees, shrubs, flowers, vines, and a pond full of turtles. You would think they sell pond plants, as they have the pond front and central. But no. Three or four sad lil pond plants.
The workers say hi, ask if you need help, move on. They have wheelbarrows or wagons, which make it kid friendly, please keep the little darlings close though, they get wild fast!
They are much cheaper than Moon, but Moon has that one year guarentee, hard to compete with that.
BIG parking lot, and they do their best to keep the guys hanging around the parking lot far across the street, so you won’t get accosted.
Plenty of guys to help you get your purchases to your vehicle. They aren’t creative about trees in cars, so prepare to angle them yourselves.
Totally out of herbs now, but the season is gone, so I won’t remove a star. Got the last three, enough to get me through. :)

Why is Star Nursery a place every neighborhood should have? Answer: Gardening and landscaping are both vital to the community.
* Join Dr. Q 2 – 3 times a month for FREE Star Seminars
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*Get the children involved. Star Nursery is a mentor and model for kid-​friendly fun and learning with monthly FREE workshops Kids Garden Club.
*Amend your soil with organic vegetable potting soil.
*Follow Green Pages for desert gardening news and the local ad page for your neighborhood to keep you informed about deals and plants in stock.
*Ask if you can meet with a Master Gardener.
*Great ideas for gifts! Bird seed feeders, hummingbird feeders, potted planted, decorative pots, organic seeds, children’s gardening tools, home supplies for Welcome to The Neighborhood and Welcome Home gifts.
Wish List:
Ensure there are organic fruit and vegetables (plants and trees) available in stock 12 months.
*#StarSummerLovin

I usually shop at the Star Nurseries on Cheyenne or Ann RoadIbut I was near this one and stopped in for the first time yesterday. It was a hot day and about 4 in the afternoon, but I still expected to find someone outside who could help me. WRONG!!!
I want to purchase and put on will call a nice big prickly cactus. I looked all over outside for a sales person and I finally went in side and low and behold there was about 7 worker bees (one of them was the manager) milling about in the air conditioned area near the cash registers. I said, «it looks like your having a meeting because I can’t find anyone outside to help me.» The manager said sarcastically, «No, we’re having a convention, but I will help you». Before we could get to the nursery door an elderly women, stooped over with an obvious back Robles, was attempting to push her plant laden cart into the building. The manager rushed over to help her and said he would be right back. I told him, please do help her.” (I am 63 and spry). He did come back quickly to help me. Today I went with my husband to pick up the prickly beast and it was another unpleasant experience! I decided while my husband loaded the cactus I would get some Russian Sage. I went to the information desk in the nursery to ask where the sage was and there was actually someone there. The sales person was helping someone else and I waited. He never acknowledged me and then turned around and walked off quickly to another customer in the aisle. I followed him and asked, «Just point to the direction of the Russian Sage. He said, «we don’t have any.» I was dumbfounded as I had seen some yesterday. So I walked around until I found the Russian Sage. As I was putting in my wagon I decided, forget this I am going to the Star Nursery on Cheyenne since they have always been so helpful. I saw the manager when I was walking out and told him what the sales person told me. He never said sorry only that the sales person was new and probably didn’t know. Fine! Then just tell me that instead of a lie!

Absolutely amazing selection and variety of plants! Most of the plants are beautiful and healthy [well taken care of] at a great price! I would have given Five stars but the customer service sucks. A lot of the young kids that work there kind of have sour attitudes. I will continue to shop here because of how amazing the store is. I just wish the vibe was more positive from the staff.

Lots of good garden choices at reasonable prices. We even bought our Praying Mantis Egg Cases there.

I love this place. Great selection. Helpful staff. Great prices. What more can you ask for.

When you enter Star Nursery, you are greeted at the door by rows of little red wagons, waiting to be filled up with plants and home project supplies! I head straight out to their outdoor area, the green house section in particular. All of the vegetable and herb plants are on one wall, succulents and cacti in the middle by the fish pond, and various flowers/​coverage plants elsewhere. There’s even a separate section for trees.
I love shopping here, where all the plants are well taken care of and the staff are knowledgeable and helpful– they’ve saved me time, energy, and money by answering questions and making suggestions.

For nurseries in Vegas I like this place and Plant World. Here they have a very good size quantity of plants, fertilizer, sprinkler parts, and seed. The staff is friendly. I’ve picked up some good cacti from here,

My husband and I bought a plum tree and rose bush this past weekend and spent over an hour picking them out. We paid for them and set them up for will call so our landscaper could come with me to pick up in his truck. We showed up the following Monday and first they couldn’t find the paper work then they couldn’t find the plants. One of the sales people told me to go find my plants with him since no one knew where they were. We found them outside in full sun dry as a bone. He then told me to go ahead and take them with no offer to help or water them before we left. The process took a half hour and the attitude was so what. They also never gave me my copy of the receipt back. Plant world may be slightly more costly but the service is 100% better and they treat customers with respect. My landscaper told me that he has had problems picking up plants before at star. They lost a customer.

I like star nursery but was upset to see how they allow the illegals to flood the parking lot harassing you. It is like this at Home Depot, Lowes, etc… but I would expect more from Star Nusery. I don’t understand why any of the business allow it. It hurts legitimate businesses trying to make a living and these people are driving down labor cost and do a shitty job. Help keep Americans employed and use legitimate American businesses.

I normally avoid larger chain businesses… even when it come to my gardening needs. But, it’s hard to pass by Star Nursery. For the record I’m not a gardening expert… without help I kill my plants like Death Row Records rhymes.
Their prices at Star Nursery are better than most, but the real clincher for this location is the staff. I have been in a half dozen times over the last couple years and every time the advice and customer service at this location has been spot on! The only knock is that this location does not quite have the space to have as large of a selection as some of the larger stores, but for the price and customer service alone I’m sure I’ll be back!

Unilocal 100 Challenge * ⁵¹⁄₁₀₀
Came here with a friend on Saturday to get some soil for the backyard garden veggies and check out some other possible seeds for planting. Dwayne, our friendly star nursery staff, gleefully helped us find what we needed and walked us through the plants, giving us gardening and maintenance tips.
The garden at the back is also quite a sight to see, especially now that the plants are in full bloom. Smelt heavenly too!

So many useful tools/​equipment and so much more, inside the store. Then you walk outside. I found everything I needed and some! With great assistance from people that work there and a very satisfying feeling when leaving. I’ve been there three times this week, scouting different green life. I’ll be picking up two more African Sumac tomorrow. Great deals! Discounts on all sorts of trees, plants, and flowers :)

We wanted to spruce up the yard and decided to stop in and check out what Star Nursery had to offer. We had gone to a free seminar last spring for rose bushes and small tree pruning, so this was a revisit to gear up for the spruce up.
The staff is always friendly, eager to help, and know their stuff. The store is modestly stocked with every type of fertilizer, seeding, landscaping equipment and even drainage and sprinkler systems.
The back is full of plants and trees of all kinds. I have a very precious plumeria tree grafted and given to me as a gift, we keep in a pot and it’s taken off and grown into a huge tree, we still protect it. I asked the staff about it’s care and it was a surprise to me that they even knew how best to care for it!
Great plant nursery, friendly, knowledgeable staff, good variety, prices what you’d expect.

I’ve been going to this particular location for nearly three years now, and they’ve always been good in either helping me landscape, get equipment, and now that I have a house, helping me rebuild my lawn.
My lawn is sorry. A barren, dead wasteland that I have fought all year with. No joke, you can pour water on the dirt, and the water will actually bounce off and leave the ground completely dry. This isn’t a «tall tale». It’s disturbing. Not to mention it’s rocky, full of clay, foxtails… You can imagine my Spring and Summer.
I get one of their «Dr. Q» letters in my mail, so I call the good doctor. Turns out he’s just a fictional character, so on a scale of 1 to 10, rate me one «Shattered Dreams». However, the gentleman who DID come out spent over an hour going over my lawn.
He told me what to do, how to cultivate the dirt, save my still living plants, what to do with my irrigation. The man was thorough. All of this for $ 60, plus a $ 10 gift card, PLUS a free water wand for my hose.
I’ve already tried a small sample of dirt based off his advice, and I’ve actually seen a little greenery shoot through. This doesn’t mean that my yard is now full of forests and hummingbirds and unicorns and rainbows, but progress is progress, and at least I feel that I have a feasible chance in having a pleasant looking yard.
I’ll personally vouch for their lawn care specialists, their dirt and stepping stone quality, their plants, and their tools. The staff is always nice and is there to help me instead of me having to track someone down, and is always polite, friendly, and knowledgeable.
Since no one has reviewed this location, I thought I’d give appropriate attention to an excellent staff and store.