Starbrite Dental

About a month ago I took my cousin for a tooth extraction.
His wait time was under 5 minutes from check-​in. His procedure went very well. They never tried to up-​sell him and he said the process was completely painless. After his positive experience I have scheduled my own apt. as they are covered by my new insurance plan.
The waiting area looked a bit run down to me which is probably not the best first impression but the staff was friendly.
Today I went to see Dentist Hai Xa. The receptionist was again very nice. It also looks like the waiting area has improved.
As I waited in the procedure room I kept hearing the dentist ask how long he had been there that day. As he entered my room he made absolutely no introductions and started right in. This is no exaggeration and a first for any dentist in my experience.
Right away I experienced some pain and winced. He kept telling me my gums were the problem. As I winced again, he pulled back and started to berate me about the difference between pain and pressure. He was clearly agitated that I was having any reaction. The dentist’s aid actually held my hand and expressed genuine compassion which was very nice.
Thankfully it was over quickly and he walked out without saying another word. I am a long serving vet and have experienced more than my share of pain and drill/​training sergeants getting in my face. The only worse dental exp for me was in Panama 25 years ago, and that dentist had a much better demeanor.
My cousin was scheduled to return for dentures but we are looking into finding a new dentist. I also need dentures now and this was the first time a dentist did not at least try and set up a followup appt. to consider my needs. If you choose to visit the office I would recommend you avoid Dr. Xa.