Starbucks

I’ve been here a few times I rarely go it’s down the street but I usually go to Sahara and nellis location. Small and limited I like getting there sandwiches and they do not have it at albertsons which sucks. Staff is ok there nice and friendly but they seem like they are there but not really there if that makes any sense, I only go here if I really have to.

I’m not a die hard Starbucks person but I do enjoy a nice fancy schmancy coffee every so often to take with me on the way to work. This location is down the street from me inside an Albertsons and and the lines are never long.
The problem I have with this particular Starbucks is the staff. They are friendly I give them that, but. they rarely pay attention, never get my order right, and I’ve been overcharged multiple times.
I’m a pretty mellow person but when I’ve been waiting at the counter for a good amount of time before I’m acknowledge I get annoyed. Conversations and giggling among them takes precedence over customers. So, when they are finally done chatting they come over and give you a big smile and then take the order. I always order the same thing a hot white chocolate mocha with soy milk. Nothing crazy and no special directions but somehow it doesn’t come out right. They put it over ice, they give me regular milk instead of soy (I’m allergic to milk and stress this), and once they gave me the syrup in a separate cup. I never did understand that last one. Another issue is on multiple occasion I’ve been charged for double espresso shots when I never ask for it. The girl even got annoyed with me when I asked for my money back.
I gave it 2 stars because when it’s made right I do like it. But if you have any milk allergies really make sure they give you soy and not forget. Also check your receipt and make sure there are no extra charges on there.

Alejando was nice. He was nice even when the guy before me was being rude to him. Very professional! the only thing bad is that their steamer wasn’t working so I couldn’t get the drink that I wanted.

Sometimes I wonder how this place stays open but then again it’s a Starbucks. I luckily forget it’s here most of the time and choose the one at Nellis and Sahara. The other one is most likely always packed because this one is last resort. Usually one person who asks you your order at least twice and gets it wrong anyways. If you are the only person there sometimes it can go well. When it first opened it was the cool thing to hang there and they had a wide selection of food. Not any more. But hey one star for caffeine!

This location just isn’t good or very helpful. They don’t use rewards card either. It’s a waste of a location. I rather see it independently operating in its own suite in the same shopping center instead of inside in a grocery store operating by their own standards instead of Starbucks standards. Please leave Albertson’s and move into you’re own space in the shopping center !!!

Small selection of food and nothing to toast your bagels or anything else. There is only one person working here so she has to balance making the drink and ringing people up. I thought it was a little rude that she had 3 customers waiting on drinks and she decided to make a call. I didn’t sound urgent or very important. When I got my drink it was all sticky from the caramel on the cup and the cup holder. I had to wipe it off. Ugh. The coffee was decent but I can’t say I wasn’t a little grossed out. Wash your damn hands. This shouldn’t be considered a Starbucks.

The service here was lousy! This location is inside an Albertson’s supermarket, so maybe you can’t expect too much, but I was still disappointed. There aren’t a lot of Starbucks locations on this side of town, so I can’t really avoid this place, but something should be said about the service.
I’ve come here twice now. The first time we came was earlier in the day after my cousin and brother got home from school — at about 4 in the daytime. The lady turned us away and said they were closed. Weird, but fine.
I then came again yesterday and the same lady was there. We ordered 3 drinks. My cousin had 3 Starbucks Rewards she wanted to use for us, so we hesitantly (because it’s just a kiosk, not an actual store) asked about using them there, which thankfully they did accept, however the lady seemed to be a little annoyed with the process of scanning the cards and printing receipts. Whatever, I let it slide. So I proceeded to order my drink. They don’t offer Trenta cups here. I got an iced green tea latte, venti. My cousin got a green tea Frap, venti. She also helped my brother order a «secret menu» item, the «pink starburst». The lady serving us wasn’t too happy and just had a bad attitude while my cousin listed the ingredients. There honestly weren’t even that many ingredients, but the lady kept asking «is that all?» in a rather chipper-​lacking tone after every ingredient my cousin listed.
Truthfully, our drinks came out fine. I always love my Starbucks. Her attitude is just unacceptable though. It’s not like the place was really busy anyway. It was just us three and then two girls behind us. Maybe she just wasn’t having a good day, but Starbucks employees are usually a lot more friendly and personable than she was.