This location accepts Starbucks gift cards as a form of payment but won’t let you redeem your free drink reward. The lid popped off my drink and more than half spilled. When I asked the barista if she could remake it(I’m pretty sure she was management because she was not wearing an apron or black top) she gave me attitude and said this is not something they normally do. Seriously? I just spent $ 10 because you wouldn’t let me redeem the free drink I earned. This is why people stop going to Starbucks. You need to work on your customer service.
Ivan S.
Évaluation du lieu : 3 HI, HI
Good coffee but 2 mornings here and both mornings they get my order wrong. Don’t get it. Service is like shit when you don’t visit a corporate store.
Edna G.
Évaluation du lieu : 3 East Bay, CA
This Starbucks is I guess owned by NYNY hotel so they don’t use the App… sucky store! No fare to the app users when you don’t have cash on you! Good thing I had money this time and didn’t loose to the slot machines here! It’s always busy here but goes pretty fast and has a good selection of goods to eat. They open 24⁄7 which is a good thing. They make their coffee good. Of course, I will be back since this Starbucks is in our hotel but start using the app payment and have them work with Starbucks so we can get our points! Hahaha