Super Shuttle Las Vegas

Awesome service. Best part was the text messages I received on time when my plane landed with simple and detailed instructions on where to go and what to look for. That made it so easy and stress free to get to where I needed to go. Driver was polite and professional and left when needed after people were late. I liked that he didn’t make us all wait for late people! Definitely will use them again and highly recommended to use!

Would highly recommend this service. Used Super Shuttle in Vegas for roundtrip airport-​downtown – $ 24 total for 2 people after a coupon code found online. Drivers were nice. Vans were fine. Taxis would have cost 3 – 4 times more. If you’re into saving money, this is the way to go! Please improve your driver’s quality of life by tipping.

Super affordable and prompt. $ 11/​one way. No glitches at all, can track driver on phone. Definitely would use again

Great service from airport to hotel. They arrived at the promised time as well as kept me informed about my ride’s aware about. I did called and changed my arrangements several times, all were met with excellent care.

These guys were great. On time, no wait, great app and text to get status of shuttle or directions on where to find shuttle. I would definitely use this service again.

Lo tomé en varias ciudades de Estados Unidos pero la verdad que en Las Vegas es donde mejor la pasé. Quizá es porque no hace mil paradas como el NY o LA –y además los hoteles están todos MUY cerca del aeropuerto-.
Cuando salí del aeropuerto, tuve que ir hasta una de las últimas puertas a la derecha en la terminal de United, tienen un stand en la calle por si no tienen una reserva previa y una buena frecuencia (cada ¹⁵⁄₂₀ min viene una van).
Para los que no gustan de andar con efectivo –o simplemente necesitan hacer un control de sus gastos– puede incluir la propina en el pago, de 18 o 20% (y suelen merecerla).
Son puntuales y organizados (insisto, en las vegas). Sabe a dónde va cada pax y cuáles son sus valijas, además se pueden llevar hasta dos sin cargo MAS carryon (o sea 3…) y eso es genial cuando venis cargado.
Recomiendo en Vegas, aunque lo tomé también en ny desde el JFK y lo único malo que tenía era tener que esperar el paseo por todos los hoteles sumado al tráfico en pleno Manhattan.
Si reservan antes, hay descuentos!!!

I’m not sure why all of the negative reviews, my experience was fantastic. I got text notifications and checked in online very easily.
I was told where to go, even with a map on my phone for help.
I checked in with the booth, the staff was friendly, and told me where to wait for my Shuttle.
Within 15 mins the shuttle arrived. My advantage was that it was a slow night, so it was just me and one other person.
Either way, the driver was very nice, the ride was comfortable, and I got to my location at a decent hour. I can’t see any other way to get to my hotel in the future. I hate cabs from the airport, they long-​haul you and are terrible. I will use Super Shuttle going forward until I have a bad experience.

Had a VERY pleasant ride to the airport, which is very rare for me to say in Vegas. I saw a super shuttle in front of my hotel at TI and walked up to the driver and asked if he takes people to the airport without a reservation. The driver, Rene, was very helpful and said sure. I even told him it would be 20 mins since I had to grab my bag at bag check. He waited for me and we had a great conversation to the airport. He told me how the super shuttle in Vegas is different from other franchises at other airports and how they focus on customer service. Believe me, it is VERY different from other airports, and in a VERY good way. Thanks Rene for the amazing ride, and I promise I’ll be using super shuttle in and out of Macarren from now on!

Happy to now see Super Shuttle in Vegas! Appreciated the confirmation texts and «eta» text for pickup. Tracking our shuttle on the online map was great too!

I scheduled a roundtrip online with Super Shuttle for $ 20 (normally one way fare is $ 11) for a shared shuttle and had no problems at all with their service! I had to cancel one leg of the trip and as long as you do it earlier than 2 hours prior to your pickup time you will get a full refund. I loved getting text updates on the other leg of my trip for a 5 am pickup with tracking for my shuttle and updated pickup time. I stayed at the Aria and the drive was really quick! So glad I used this service rather than catching a cab, it was cheaper and got there in the same amount of time (especially because I had an early flight).

DO NOT TAKE. Please listen to me!
I came to Las Vegas for a work conference. As part of the package they offered a slight discount and said that super shuttle was a «preferred partner» of my professional organization. Based on their recommendation, I signed up.
The lady in the booth (who printed the receipt) said to walk 100yards down and cross over a walkway. When I did that (in the Las Vegas heat) I found myself in a parking garage. I found someone who works at the airport who said I was in the wrong place. I called the super shuttle main number who redirected me (kind of). I found a driver for the rental car bus who showed me exactly where to go. The main problem is that there is NO SIGN for super shuttle at the pickup place. So good luck finding it.
While the man on the phone did try to be helpful, the young lady working the booth told both me and the other person wandering around looking for the super shuttle stop the WRONG way to go to the pickup location. She was too busy talking/​texting to be bothered to actually do her job. When a company has employees like this, you know they are not concerned about their customers.
When the shuttle finally arrived, there was one space for a human on it. Which was supposed to be for me (driver had my reservation number, not for the guy standing there w me) but my seat space had a dog on it. (I am not making this up!) Finally the lady whose dog it was moved it to the side, and on I went.
The other passengers on board said they had already had an extensive tour of the airport grounds in the super shuttle on their way to come get me.
I would have preferred to pay a little more for a cab than deal with super shuttle. I learned my lesson. And shame on my professional organization for advocating super shuttle. Never again.

Wow Vegas has a very corrupt history. The cab system is the same. We took the cab from airport to the hotel and we went on a long ride. Way too expensive! Not to mention the taxis have a service charge for credit cards. Ss has no such thing we booked online.
Super shuttle on the way back was perfect our van arrived early and waited. Love the map to show where the van was. We could see the van was close and left our ac area early to meet the van. Our shared can had some people that didn’t monitor their map so they showed up at the normal time. So that’s the only frustrating thing that happened.
The ride back was super quick and was probably the way the taxi should have gone. Our driver was very safe and very nice. We tipped over 20% for our happiness with the service.

What started out as an excellent experience turned into a disappointing and unreasonable one. I was able to reserve and prepay for airport shuttle service from McCarren Airport to one of two hotels where we were staying in Vegas. It was so nice to get a text as soon as our plane landed, providing easy directions to the Super Shuttle check in service. Dennis, our driver, was courteous and expedient. He dropped us off at the front entrance of our hotel with a smile.
Fast forward to departure time. Our reservation was scheduled for pickup at 11:05am, and we received a text stating that Keith would be arriving in van #690. Super Shuttle even provided a handy link to track the van’s location. We went to wait outside at 11am to be sure we wouldn’t miss the pick up. This was a spacious semi-​circular area where cabs, shuttles, and valet services are easily transacted. So why did Keith not bother to enter the area? He just drove right on by (we saw him pass) and the tracking link said «Trip Complete – thank you, we hope to see you again soon!» What trip???
When I called the toll free number to ask what happened, I was told that we were listed as a no show, and that Keith called several times asking where we were. I have no record of any contact or calls other than the automated text messages. He clearly did not bother to enter the area where passengers wait for their rides like all the other transport services were doing. To make matters worse, according to Super Shuttle dispatch, the next available ride to the airport was 30 minutes later, and dispatch insisted I’d have to pay again!
Now that I’m sufficiently incensed that a company would not honor its paid customer’s reservation (and McCarren is only a few measly miles from The Strip hotel we were staying in), we had to pay out of pocket for a cab, and I insisted on an immediate refund. Imagine my surprise when I’m told they would issue a «refund review» and someone would «get back to me within 7 – 10 business days!» Super Shuttle had my prepayment since June, but now wants to make me wait two weeks to get a refund on a reservation it didn’t honor?!?
Not good customer service, folks. At minimum Keith should have returned to pick us up, even though he didn’t tell the truth about calling. Instead, we the paying customer are made out to be the liars. And now I must wait on a review to get my money back. Frustrating. To Unilocal users, if you want to do business with Super Shuttle, make it absolutely clear with them where you are expected to wait for your pick up, or you’ll end up like us – writing a negative review.

I used this service to get from my hotel in the heart of the LV strip to the LV airport. I scheduled the trip online using my smartphone. The website was convenient. Knowing my location the web site was prepped with the information about the airport and the hotel and its address. I paid online with a credit card for the trip and a tip. The shuttle picked me up during the appointed time window. The trip to the airport was easy. This is a shared service; there were other passengers, and the shuttle had to stop at another departure point before mine. My only complaint is that the service shuts down about 11:30 PM. I arrived in LV after that time and had to take a taxi at more than twice the cost.

Excellent service from the airport to my hotel on the Strip, and back from hotel to airport! I have been using Super Shuttle in the US both West coast and East coast during my travels for many years, and so far I have never had a problem! Been pretty Lucky to get nice drivers, safe to my destinations, and on time! I usually book online and it’s just out of convenience because if Super Shuttle wasn’t available I could take a taxi. I have always found it easy to find SS when I am at the airport and I really don’t mind riding with other passengers, since it is usually less than 15 people in a shuttle or van. The prices are very reasonable too!

I’m so glad I used Super Shuttle. I was traveling solo to meet my group in Vegas and it saved me serious money over taking a cab. It was also super easy, at least my trip from the airport to the hotel.
I received an email and text message with instruction. I easily found the shuttle check-​in area, but was already checked in from my phone. All I had to do was say my name and was quickly pointed towards the shuttle that was waiting for me.
The shuttle was almost full and we only made one more stop for an additional passenger. Waiting on the additional passenger took a little time and I was starting to get anxious… until I saw the cab line and was thankful I was sitting in an air-​conditioned vehicle and not waiting in a long line for an overpriced ride. Luck of the draw or proximity to the destination, I was the first passenger dropped off at their hotel. Easy Peasy.
My return to the airport was fine, but not as smooth. My friend had a shuttle booked earlier in the day that arrived a bit early. She was also running a bit late so ended up missing the shuttle altogether. I’m not blaming Super Shuttle as I’m not sure how late she was and how long they waited, I had no intensions to miss my shuttle so headed down to the meeting location before my assigned pick-​up time. I received a text a few minutes early that the shuttle was out there. It turned out another group had a pick-​up time 15 minutes after mine, so I had to sit there and wait anyways. I felt rushed when it wasn’t necessary.
In any case, once we hit the road we went directly to the airport.
Super Shuttle was quick, easy and I’d definitely use them again.

$ 11? Heck yes!
The ride from the airport to a hotel on the strip is at least $ 20 if you take a taxi… so… why would you take a taxi for that price when you can take the SUPER SHUTTLE?!
The service was excellent and although we had to stop by a couple of other hotels for the other passengers, it was well worth the price. Love, Love, LOVEEDDDDDD it. I wasn’t sure if I was going to like it so I scheduled it only one way originally but I liked it so much that I booked it on my way back to the airport too.
There is a mobile app and it is super simple to schedule the rides. You just have to book it 4 hours in advance and if you want to cancel, just 2 hours before. Seriously, I highly recommend Super Shuttle!

.@supershuttle
Wow! Finally, a SuperShuttle that’s organized and nice. A far cry from my experience in San Francisco last year. The Vegas crew really has their act together and this is the way to go when traveling to Vegas… unless of course you’re renting a car. Sure, you have to wait a bit to pick up/​drop off other passengers, but hey, you can knock out a few emails along the way.
$ 24 round trip, including tip, with no attitude. Plus, the mobile check in option and seeing on a map where your shuttle is currently located… love it!

Bravo, got to bypass taxi attitude.
Got to see more of Vegas than possible with taxi ride.
Wow, super early for hotel pickup.
Got to see more Vegas before leaving.
Great driver attitude.

Taking a flight back home alone, I opted for an airport shuttle for $ 11 as opposed to taking a taxi by myself for ~$ 20. I booked a reservation for a shared van the night before with ease. Day of, I received an automated call 15 minutes earlier than scheduled informing me that my driver was downstairs.
I stayed at Mandalay Bay. After lingering around the taxi area for a while, I asked and found out that the shuttles wait downstairs on the beach level where the valet pick-​up area is. The shuttle was indeed there and waiting.
I ended up being the only one on the van and arrived at the airport earlier than expected. I had added gratuity when paying for my reservation and my driver appeared aware, though I did not ask much about it. I sensed no awkwardness luckily — I was afraid the driver would still expect a tip at the end. (There’s signs on the vans reminding you that gratuity is not included with the fare.)
Overall, I’d definitely recommend taking SuperShuttle if you need to get to the airport alone. Fast, safe, and convenient!

This is a fantastic option for a single traveler to get from the hotel back to LAS. However, I wouldn’t do the airport to hotel route again.
The wait time and distance to the pick-​up point isn’t worth the $ 5 savings. Take a cab to your hotel on the strip, especially if you’re traveling with more people. The fare is about $ 15-​$ 20, which is a lot less than $ 11 a person.
The best part was being able to track (via link sent through text) your shuttle to make sure they’re on their way (see the photo). The drivers are prompt for pick-​up and I got to the airport earlier than anticipated. Overall, good experience!