I came on a Friday evening with my family on our journey to try different resturants in Las Vegas. The hostess at the front was really nice and helpful. Most of the staff were extremely attentive. The chef came from the back to ask me about the Aoili sauce I wanted for my calimari and I was really impressed. Our waitress was just ok as she took awhile to bring our drinks and forgot some of our requests for sauces, butter, sour cream. The reason for my disappointment mainly comes because I ordered the most expensive steak which is their bone in Rib Eye steak which was about $ 40 which would have been fine but it was over cooked. I asked for medium well and got well done. My boyfriend who ordered the Sirloin steak well done and received a medium/medium-well steak so we had to wait for my both steaks to be re-done while my sister and husband enjoyed their meals. I am sorry to say I was looking forward to a much better steak. I recently had RibEye steak at SW Steakhouse at the Wynn and it was absolute perfection. However, my experience with my RibEye at the Charcoal grill left me very disappointed with the lack of flavor and carmalization. The manager came out to ask why we returned the steaks but never offered any type of compensation for messing up 2 of the steaks ordered. The steaks were re-made and were correct. Unfortunately, I dont see myself coming again and cannot honestly say I would recommend them as a great steakhouse.
Angela S.
Évaluation du lieu : 4 Newport Beach, CA
To start off with, we had complimentary bread and butter(raisin baguette was pretty good). The breads were really soft and warm. For appetizers, we got the scallop and the calamaris. Scallops were a bit too salty for me but my dad seemed to like it. Calamaries were some of the best I’ve had, they were perfectly soft and not too fried. The sauce that came with it were also great. For the main course I ordered the petit filet mignon, which was perfectly soft and tender. Dad ordered the sirloin steak, said it was the best steak he had in a long time. He liked sirloin over mine because of the after taste, but I liked the filet mignon better because it was softer. Paired it with red wine and it was delish, but could not finish the steak because they serve a house salad that comes before the steak and I got full of of the bread and the salad and the appetizers lol. For dessert, we tried the cheesecake and the chocolate cake. They were alright but Cheesecake was better. Cake portions were pretty huge, enough to share with 2 – 3 people. The waiter was also really attentive and nice and funny, and made the whole experience better. The reason why i give 4 stars though is the waiting time for the food to come out. My brother said he never waited so long for steak before.
Kristopher L.
Évaluation du lieu : 5 Anaheim, CA
Hands-down the best steakhouse I’ve been to in recent memory. Definitely better than the chain steakhouses such as Ruth’s Chris and Morton’s. I came here through recommendations from my parents, who found this place last year and have been raving about their high quality food since last year. First of all, the bone-in rib eye steak was amazing. The flavor was perfect and not too salty and it was cooked very evenly. The baked potato that came with the steak was also very good(for a baked potato). Even the salad before the entrée was pretty good! During the course of our dinner, I also had a chance to try my girlfriend’s pan seared scallops and those were also really good. Overall, even though this restaurant is off the main Strip area, I definitely recommend taking a short trip to Palace Station to eat at this excellent steakhouse!
Karen W.
Évaluation du lieu : 4 Oakland, CA
We were staying at the Palace Station and decided to bring our relatives here. The service was good and the food delicious except for the salmon which was dry. Since we were guests, we received a coupon for $ 25 off our dinner per room so we had 3 separate checks, one for each room. We started off with appetizers which consisted of oysters and crabcakes, both were good. Our last visit here, the entrees, salads and vegetables were ala carte but they decided to include salad and vegetable with the entrée so that’s fabulous! We ordered the salmon, sea bass, pork loin, prime rib and scallops. All were delicious though my relative said her sea bass tasted fishy but mine was good and moist.
Al D.
Évaluation du lieu : 2 Honolulu, HI
Service here was horrible. We asked our waiter for things 2 or 3 times but never received them. We waited forever for our food. And the restaurant was only 10% full! I wanted to leave but my S/O convinced me to stay. Waiter was unapologetic. Food was ok. I will not return.
Tony H.
Évaluation du lieu : 4 Saint Paul, MN
We came on saturday early evening. We received a $ 25 coupon for staying at the hotel. We started with th calimari. The batter was crispy and not to salt but had some great flavor. The sauce was a red sauce which was plain I would have prefered an aioli. The sour dough bread was fresh and delightful. The rasin bread was amazing. The main course was nothing less than spectacular, the hanger steak was cooked to perfection. We also ordered the scallops they were wonderful. Our server, Gary, was a master at his craft. He created a excellent dining experience.
Mike D.
Évaluation du lieu : 5 Grand Forks, ND
Great Food, Nice Atmosphere, Excellent Service, We had a party of 12 and used the private room in the back. Laura was our server and made the evening very enjoyable. We the Rydell Group from Grand Forks were very pleased. Nice Job!
Marcos P.
Évaluation du lieu : 4 Las Vegas, NV
I’m in love with this place. We decided to stop by for my partner’s birthday and I’m glad we did. First, Gary, our waiter, was nothing short of amazing. From beginning to end, he was exceptional. He recommended great wine pairing for our steaks. When I mentioned it was a birthday dinner, he made sure we got a complementary dessert which I will touch on later. The food was just mouth watering. From our calamari appetizer to my porterhouse steak, everything was on point. The dessert, well that carrot cake slice was big enough for both of us to share and left over. Just great. The only thing I do have to say is that when we requested to have a well done steak, they didn’t seem to know how to cook one just right. It was cooked outside well done but the inside was still like my medium steak. I know some people say that you shouldn’t eat a steak well done but if someone likes that, they should be able to get it done. Other than that, it was an amazing experience. Will definitely come back again.
Michael W.
Évaluation du lieu : 5 Long Beach, CA
Who would have guessed a great steakhouse in the Palace Station??? The Charcoal Room was great. We had dinner for a bachelor party there(Group of 13). The food was great. I highly recommend the Ribeye. But even more so was the service. Our server, Joseph, was fantastic. He was full of suggestions and very attentive. Add to the great food and service a very reasonable price and you have a true gem. A fraction of the cost we would have paid on the strip. That money was out to much better use later in the evening.
Too L.
Évaluation du lieu : 2 Beverly Hills, CA
Service is below average. Our main course took forever. Our waiter(Joe) was very pleasant. Maybe something needs to be done with their kitchen? Ordered ribeye, it was good but nothing amazing. I really wanted to like this restaurant. Sadly, would not return.
Sara K.
Évaluation du lieu : 2 Sparks, NV
I hate writing these kinds of reviews. I understand how difficult it is to be a waitress. I always am polite and say please, thank you. I don’t believe my friend or I to be difficult to please. My friend and I had ate at this restaurant last October. We didn’t remember the food, but we remembered the good service. This time it was the opposite. Laura didn’t seem to be happy to be at work. The only time I saw her smile was when she over compensated because another table that accidentally was served my lobster chowder. My friend and I wanted a leisurely experience, but not sure what we would like to have for dinner. After having bread, shrimp cocktail, lobster chowder, 2 glasses of reisling, 1 glass of vo and 7. But after the food being delicious and filling, Laura’s bad attitude and sour service; we decided we were finished for the evening. Everyone else that was working were helpful and happy. We enjoyed our food and beverages, liked the background music and comfortable booths. We all have our«off days». Hopefully it was a rare Laura’s «off night».
Kathy H.
Évaluation du lieu : 5 San Ramon, CA
Girls night out at the charcoal room ! Wonderful dinner !! Our waitress, Laura, suggested splitting three ways… the crab dip, pan seared rib eye, Alaskan king crab legs, and a couple of sides . Can’t say enough about how delicious the meal was for us all ! Great wine and a lovely experience! Highly recommend this place and can’t wait to go back !!
Patrick M.
Évaluation du lieu : 4 Las Vegas, NV
4.5 stars This hidden gem is located inside the Palace Station casino. I previously visited the steakhouse a few times before the re-model when it was called«The Broiler.» I didn’t really classify it as a steakhouse before, but it was definitely in my top ten Las Vegas restaurants of all time. Based on past positive only experiences, I chose this place to celebrate my recent birthday. I was skeptic when I first walked in as it now had all the fancy shenanigans of a typical Strip steakhouse, and the hostess was meh(before it was in a casual setting with family-friendly service, along with a free salad bar). Our party of four was seated only to find out that two napkins were missing well into our dinner(had to eventually ask for them as the staff never noticed). Things turned around though, and the entire staff’s service ended up being top-notch. Food was brought out in a timely manner, and drinks were never empty. The Porterhouse was superb for $ 36(medium rare with amazing peppercorn steak sauce). The lobster chowder was delicious and massive(I wasn’t aware of the large quantity, and our server politely asked if we’d like to separate the portion into two separate bowls). Not bad at all for $ 10. The chowder and bread alone could be a meal in itself. The pan-seared Sea Bass was excellent as well, along with the asparagus and fries. A somewhat upscale environment while still retaining local prices and above-average friendly service is an awesome combination. I’d rank The Charcoal Room #3 overall on my list of American steakhouses in Las Vegas. I’ll definitely be back.
Kontji A.
Évaluation du lieu : 5 Memphis, TN
I was on a work assignment and used Unilocal to find this restaurant in the middle of unknown territory. Casino restaurants are not my favorite places to eat solely because I don’t like smelling cigarette smoke, when I eat. The good thing about The Charcoal Room is it’s enclosed in glass doors that block out the cigarette smell. The muted lighting and décor give the setting a classic look. Our server, Billy, is right up there with the best of them. He is polished and pleasant! For example, when my restaurant companion went to the restroom, Billy stopped by the table to fold his napkin. I ordered a wedge salad and he didn’t scoff at me for asking the kitchen to chop the salad. What I love about the menu is that it’s not contrived, it’s SOLID. The restaurant doesn’t need to use fancy names or highbrow ingredients. The Charcoal Room has simply amazing food combinations that instantly stir your taste buds. In fact, the menu has so many incredible staples it’s hard to choose a dish. I went with the blackened salmon. The vegetables are a la carte. I ordered the broccoli cooked medium. Everything was presented and flavored to PERFECTION! The portions are quite hearty. I had to get a to-go container and didn’t have enough room for dessert. When you visit The Charcoal Room, bring a robust appetite and anticipate that all of your fine dining senses will be satisfied.
Scott C.
Évaluation du lieu : 5 North Hollywood, CA
What a lovely surprise! We ended up here with the intention of eating at the oyster bar and ended up at The Charcoal Room. This will now be a destination when we go to Las Vegas. Our waitress Laura could not have been better very attentive and HONEST as to what to order and what not to order. I had a dozen very fresh and tasty oysters for $ 22, I’ve known to pay that for a half a dozen at home. My ribeye was perfectly cooked(rare) and my wife’s filet as well(well done). Lobster Mac n Cleese was very cheesy with lobster flavor throughout. Carey the bartender made sure that Mary and I had drinks to our liking even came up with something on the fly for Mary. I love this place and will be back and back and back…
Sheila G.
Évaluation du lieu : 5 Las Vegas, NV
I don’t always get to return to a restaurant I first visited through a Unilocal event, but I was so impressed the first time around that I went a few nights ago. Happy to report that it is as outstanding as the first time, which I hadn’t reviewed here. We don’t usually order appetizers and, true to form, we didn’t this time. My husband did order the French onion soup. Soup always fills me up, so I had just a taste, and it was delicious. Though I love the stuff, it’s usually way too salty for me, but here that wasn’t the case. It had just enough to allow the onion and cheese flavors to shine through. We both had the petite filet mignon, mine medium-rare, hubby’s medium, and each was cooked perfectly, just as we ordered. The meat was flavorful, tender as a filet should be, and juicy. The asparagus side we shared was outstanding — crisp-tender in a way that I can never get my own to be, and even though they ranged in thickness, each spear was cooked just right. We also shared the giant baked potato, and it was giant indeed. My hallmark for a great baked spud is one that is cooked so well that it doesn’t need any butter or sour cream, and this one passed the test. There was also bacon, cheese and chives brought with the potato to add more taste and calories. Though we didn’t order drinks or dessert, and our check was comparatively small by steakhouse standards(and even smaller, since The Charcoal Room is Strip quality without the Strip prices), the service was as attentive and friendly as possible. This restaurant is a hidden gem — an excellent and classy restaurant in a downscale casino hotel — that deserves a big following.
Niki H.
Évaluation du lieu : 4 Las Vegas, NV
After reading good Unilocal reviews on The Charcoal Room, my curiosity piqued. This restaurant is located off Strip at the Palace Station. I recalled we’d been here before when it was«The Broiler». They knocked out a few walls, added some pretty lighting, some super comfortable booths… and«Voila!», the steakhouse has been resurrected as The Charcoal Room. A very nice improvement. As we walked into the restaurant we noticed a comfortable Bar Area and a beautiful wine rack display to our right. Once we were seated we were offered a basket of assorted breads(Pretzel bread was my favorite). Everything on the menu looked good but we settled on the Atlantic Salmon and the Filet. The salmon was good but the Filet Mignon was excellent. Nothing beats a perfectly cooked Filet, in my book! It was deliciously charred on the outside and tender and juicy on the inside. We liked the staff. They were professional and polite on this particular weeknight and not too busy to check on us regularly. We will definitely be back. The Cons: The restaurant is located in one of Stations Casino’s older properties. Palace Station Casino/Hotel is off Strip and a little more run down compared to other Station properties.
Stefany V.
Évaluation du lieu : 4 Las Vegas, NV
Surprisingly great quality steakhouse hidden inside of Palace Station. Bar area and ample booth seating, never too busy, simple but well-executed menu. Service varies from efficient to effusive. The Seafood Jackpot is an amazing and indulgent way to start a group meal here, but the staple apps are the scallops, French onion soup(so hearty!), and the steakhouse chopped salad(huge portion, too). The pan-seared scallops, if not chosen as an app, are also a great entrée. The King cut prime rib is exactly what it should be, the Colorado lamb chops are delicate but hearty with a perfect merlot reduction. Sides are mostly potato-based, but solid. Desserts vary but are all typically well-executed. Only bummed that they no longer seem to have the beef tartare on the menu– perhaps it is now only offered as a special? Despite the great quality and upscale décor, pricing is reasonable and it’s intimate enough for a great date night or celebration. Large back room available by reservation for large parties.
Renee S.
Évaluation du lieu : 5 Mishawaka, IN
The best steaks, prime rib, scallops and sea bass. This place was worth the money and wasn’t terribly expensive. I’d be back again, for sure. The best meal in vegas I’ve ever had, seriously, get here!
Mel C.
Évaluation du lieu : 5 Las Vegas, NV
5 star steaks at close to half the price!!! That pretty much sums up my review for the Charcoal Room. Don’t let the fact that both Charcoal Rooms in Las Vegas is located inside a Station Casino. This Charcoal Room and the one located inside the Sante Fe Station doesn’t seem to get a lot of Unilocal attention and I have no idea why. For me, it’s all about service, value, and taste. The Charcoal room delivers on all three. First of all, service is «as good as it gets». You rarely have to wait, your orders are taken quick, food doesn’t take forever, and your drinks are kept full. And don’t be surprised if almost every employee stops what they’re doing to greet you. Now that’s what I call service. The steaks at the Charcoal Room rival some of the high end establishments around town. I swear, the Charcoal Room should have a blind taste test with the other steak joints out here. I bet they come out on top or at least close. Their steaks are pretty damn good and literally melt in your mouth. I have also tried their lobster, king crab legs, every side, most of their desserts, and some of their salads. Besides their dry carrot cake, everything that I sampled didn’t disappoint. Trust me with this mini, non-informative review. You can’t go wrong with the Charcoal Room .