The Signature at MGM Grand

Note: As an amendment to my review, Czarina who is a manager there contacted me immediately and took great care to make things right. Therefore I am adding a star to my review, I appreciate the response!
We had just an ok stay at the Signature at MGM Grand. Yes, it was a nice serene place located just spitting distance from the strip, and it did have lovely views. The hotel did seem newer and did have a nice, (long) walkway with moving walkways out to the MGM Grand, with access to their restaurants, casinos, and eventually the strip. Our room was of decent size — it had a kitchenette, a separated couch area with a coffee table, a lovely balcony, (that unfortunately didn’t have furniture) with sweeping views that we enjoyed, and a nice desk. The mattress, pillows, and linens were decent. The lobby areas were very nice, and the décor was elegant and tasteful.
Unfortunately, the following annoying instances did occur during our three night stay:
1. I was socked with $ 130 in resort fees for an suite coffee bar which was none other than a little single serve coffee pot with your standard two caffeinated and one decaffeinated packet, some cream and sugar, and two tea bags, a newspaper, (as stated on our room key card) of which we were never offered and never received, gym use — and we did not use the gym, and wifi. That’s pretty expensive wifi.
2. I was socked with a $ 300 ‘incidentals’ temporary charge in case of whatever. I realize it’s a party town but seriously, this is a bit much.
3. Ten minutes after we got to our room after check in, we had a maintenance guy knocking on our door. We opened it, and the guy was very nice and explained that he had a ticket that said we had a leaky sink. We had already used the bathroom and such and the sink had not been leaking we were very certain. We let him know that there were no problems and he thanked us and walked away. So, we headed out for a night on the town, but got back early due to a long day of flying. We got back to our room at 9:30 at night, ready to order some room service, get into our pajamas and maybe share a bath in the jacuzzi tub only to find that there were two maintenance guys in our bathroom doing an entire sink replacement! They didn’t leave until after 10pm, and had to come back because they left part of a copper pipe and shavings on our bathroom counter. We were given no notifications that they would be there. I called down to the front desk, and after going rounds with them a manager did offer me a $ 50 food and beverage credit, which I begrudgingly accepted due to the hour. I really should have asked for more, it was a super inconvenience. We should have NEVER been given a room with an open ticket, and maintenance should have never gone into our room without someone from the hotel notifying us, period. The manager claimed that they can only see that the room is clean, and not whether it has open maintenance tickets which is a crock of crap. I cannot believe that in this day and age that a cross reference like that does not exist in your computer system’s capacity. That’s ridiculous, and so are you. You didn’t fool me for a moment and the entire situation was completely unacceptable.
4. On our second morning there, we awoke around 10:30. I called down to room service to order some coffee and a few breakfast items off of their expensive, (but what the hell, I’m on vacation so why not) room service menu and they said it would be over an hour wait! This is not acceptable, and I did not order room service. Lame.
5. The water pressure wasn’t great. Such a shame for a nice big, glass encased spa type shower like that, to have a shower head that doesn’t produce a decent spray.
6.This morning, very early before we left for our flight I ordered room service — a latte in a to-​go cup, as well as an iced tea in a to go cup, for which I paid $ 17 after fees and tip. The latte only filled HALF of the to-​go cup and was the most god awful latte I have ever had in my life. It tasted like it was made with old milk. Seriously, guys? Seriously? It was just the cherry on top of the crap sundae.
I chose this hotel based upon reviews and I’m disappointed. I really thought I had chosen a decent hotel based upon my research but I think that there is definitely better out there in this class of hotel, for the price I paid. And one last thing:

Getting a little dated now. We own a unit in the towers. Last stay was a little irritating as we booked through luxury tours or what ever that is, due yourself a solid and book directly if not ownership. Going through the luxury tours booking means no one is on staff from 9pm to 8am.
Little things which were always present before were missing, wine glasses, a robe, the units are kept clean, but when the whirlpool doesn’t shut off and maintenance is more than eager to enter and disturb guests, the whole evening and weekend can be ruined. One misspoken word can lead to a fight with your significant other. Sadly that occurred with me, after 2 years of no vacations and months of planning, I just wish the unit was turned over to the hotels code of cleanliness. That was the big issue for me, I am not asking for special treatment, I just want what we spent too much on in the first place to be available and provided with out attitude. We are on our second day at tower 3, fortunately we disconnected all the phones this time to keep from getting irritating sales calls in the room, occurred during our last stay. Operator got attitude and said we requested the sales call???
Just went to get my new car from valet, new brass nail in the tire. Very sad experience at the towers, no one takes ownership of the issues here and are quick to judge, very mean and not understanding of peoples time, especially those of us who get very little time off. :-((… Saddened to be part of the ownership here :-(…

I love how this hotel is so small and easy. The lobby is right at the entrance, and there’s no casino to get lost in. You check in, walk right over to the elevator, and you’re in your room. It’s quiet and rather nice — perfect for a relaxing getaway. If you want the hustle and bustle of a casino, you can walk through the causeway to the MGM (which we did one night — the opposite way — coming back from Hakkasan). Or, you can grab a quick Über to anywhere on the strip.
My two girls shared the bed and I was on the fold out couch. It was adequately comfortable. The kitchenette is convenient, and two of us used the giant tub (though I felt a pang of concern about the drought as I was filling it up – took ages…).
This may be one of my new favorite hotels.

We really enjoyed our 3-​day stay here during the Summer when we celebrated my friend’s bachelor party. The Signature at MGM Grand is a great place to stay and an easy walk to the main pools, shops and casino floor of the MGM Grand. We stayed in an adjoining 2 bedroom suite (s) that had 3 queen beds, a sofa bed, 1 full kitchen, a kitchenette in the other suite and 2 ½ baths. Only the suite with the full kitchen had the balcony. Both suites had jacuzzi tubs. Both bathrooms had double sinks and the toilet areas were totally separate. You’re provided some nice bathrobes. We were on the 20^th floor of tower 2. The full kitchen had a sub zero fridge and miele range/​oven. Basic pots and pans were provided. As well as china and utensils. The suite with the separate bedroom had a tv that rose up from the desk and totally out of plain sight when prompted by remote. Pretty cool.
Housekeeping comes in and does turn down service for all the linens, towels and pots/​pans/​dishes. They even gave us a 24 pack of water bottles. Greatly appreciated.
The view outside the balcony was the Hilton Grand Vacations aka PH Towers and the pools of tower 2 below. I really liked the accommodations and I would definitely stay here again. There was a café for breakfast and lunch located in our tower. There is a Starbucks at the lobby of Tower 3 for those early morning snack and caffeine runs. It’s a short walk to the MGM pools and for us it was short walk to Wet Republic. That was certainly a plus as no one had to drive to the day club. It was such a luxury. We also got bottle service at Hakkassan one night and although it’s a little bit of a walk, we had it better than any else that had to drive there or get a ride. Everything we had planned was on MGM Grand property so we had it made.
The wait time for checking-​in and checking-​out was night and day as it took a long while to check-​in with the amount of other guests trying to do the same thing. Checking out was much faster. A parking pass is given to you for your car when you initially pull up to the security gate. After that, you can enter in the other lane at the gate and just show your pass so they can let you in much faster.
Valet was quick and efficient with retrieving your car. Each tower has their own valets and this made for very short wait times which I really appreciated. Staying at the Signature made for a great Vegas trip. I would recommend it to anyone.

This is my favorite place to stay in Vegas!
I love the large rooms with kitchens and spa tubs. Plus it’s quiet and private but still has access to all the great amenities of the MGM Grand, like the river pool, casino, and restaurants.
I knocked off one star because I don’t like their elevators! They move so fast and stop abruptly with a little dip when you arrive it your floor. It’s always a little startling. But other than that no complaints! Great VIP service at a nice secluded area in a great resort!

The Good:
+ walkeable to the strip
+ extremely big rooms great for larger parties and families, with the option for joined suites separates by a foyer
+ all towers have covered walking to the main MGM casino
+ no casino if gambling is not your vice
+ great service
+ fast wifi
The Not So Good:
— no casino if gambing is your vice
— there are three towers, so keep that into consideration if your group is getting split into two
Overall a great, clean place to stay. Good or large groups. Very central location and close to the action, but at a great price.

Let’s start from good parts. It’s close enough to the strip, no smoking, large room, decent bath, a usable kitchenette, the view is also acceptable, and priced competitively.
Now the mediocre parts. The management here is complicated. I placed my order through
, which is listed under Jet Luxury. This place is managed by MGM Grand, but for certain condos, the room service is provided by Jet Luxury. That creates a lot of confusion, and bad service when you need it. In my case it took me 3 calls and 8 hours to get things fixed.
The elevator is horrible. The elevator is so poorly designed that mid-​level guests will be punished. The reason is that when the elevator is full, it will ignore all requests and go straight to destination. As a result, in the checkout time, if you happen to stay in, say 12^th floor, your only chance is to get the elevator going up, go to the top level, say hi to higher level guests, wait until its full, and it will take you to the lobby.
Parking is valet only and they might not direct you to the right tower in the first place (which unfortunately is my case). It also takes the valet more than 15 minutes for me to check out. Plan ahead for the long valet waiting time when you check out.

The MGM Signature is living with class. 900 square feet, with two bathrooms, state-​of-​the-​art appliances and a jacuzzi, it comes with more than you could ever want. Heck, there’s even a little TV in the bathroom!
It’s a little bit of a walk to MGM proper (about 10 minutes from Tower 3 to the monorail), but it’s worth it in the long run.

Love this non gaming alternative to MGM and the value it affords. If you are looking to book something center strip, you’ll find that their prices for what you get are amazing compared with MGM. You can get a 1200 sq ft suite with a balcony for what you pay for a standard room at most other properties.
I have stayed at the 1 bedroom suite here on two occasions, loved the space, layout and rather well stocked kitchenette with full size fridge, microwave, oven and stove top and a dishwasher.
Only issue is you are taking a gamble on the view. First time I had a room that faced the strip, and it was spectacular. On New Year’s Eve I wasn’t so lucky. Only fireworks I could see from my room window was stratosphere, none were visible from balcony facing the east, such a waste and a bummer. Wish I asked more questions when booking, but I went through Expedia and strip view upgrade isn’t listed on there, so it’s a total gamble.
Overall, very nice property and connected to MGM by walkway.

Loved this hotel! It was really beautiful, clean and smoke free and extremely friendly service. We arrived Sunday morning at 9am and unfortunately check in wasn’t until 3pm so I called to see what could be done about early check in. Ryan assisted me with that so that I was able to check in at 10am and we got upgraded to a penthouse room with an amazing jacuzzi, kitchen & view for a SMALL extra that made it worth it. Thanks! He was so nice, funny and helpful!
The only reason why I rated one star down was because we stayed in tower 3, which doesn’t seem far until you are on your 3^rd day of walking the strip and your feet hurt & wish the hotel was closer to the MGM Grand. (: Would stay here again in the future.

Just got back from a weekend in Vegas with my husband and two kids. We had a King Suite which had a queen sofa bed, kitchenette and balcony. I’ll start from the beginning.
Upon arrival you’re greeted at the gate, still in your car, where they take ID, look up your reservation then issue a parking pass. Folks can’t just waltz up in there which was great. Proceeded to our tower (Tower 1) and was greeted by bell staff. The hotel is valet only so they helped us unload and took our bags. On to check in.
Check in was smooth. I was greeted immediately and addressed by my name which was nice. Upon arrival I was informed that because I was using my debit card, an additional hold of $ 100 PER DAY would be charged. After my initial shock (I was prepared for $ 100 but not $ 100/​day; that’s a bit much in my opinion), she offered to just take $ 100. Perfect. She asked if we needed kitchenware (not standard in the room but available upon request) so I said yes and also requested a crib for our daughter. Got our keys and went up to the room. Bell staff wasn’t too far behind with our bags. The only hang up here was two hours later we were still waiting for the kitchenware and crib. A phone call down to the ‘At Your Service’ desk was all it took to remedy that. So the room…
The room was nice. We were on the 24^th floor with a strip view which my son loved. The hotel is non-​smoking and non-​gaming so it was perfect since we brought our kids this time. Spacious bathroom although the toilet and shower were in the same space so if that’s something that weirds you out, maybe opt for the one bedroom instead. Kitchenette included a mini fridge, electric stove top, sink and microwave. The phones in the room have every type of charging cable attached to them so don’t fret if you forget your charger! FREE Wi-​Fi also which was great. Didn’t require you to sign your soul away to access either.
The staff overall was really nice. They made it a point to address me as «Mrs. Green» the entire time which I appreciated. I did order from room service and they were prompt also. Checkout was really fast (less than 5 minutes).
The only suggestion I have is for them to get better linens. The sheets provided for the sofa bed had tears in them but I just tucked them under the mattress.
Overall we were very pleased with our stay here this weekend!

Dear Vegas, don’t ever change… I mean, you can change, grow, build, expand, add, demolish, build again… but don’t ever change who you are. Be that crazy, strange, over-​the-​top, fun, and carefree place we all know and love.
The Signature Towers at MGM… it was a fun time, had a lovely 2 bedroom, kitchen, 3 bath suite with an amazing corner multi-​directional view. Was there for 4 nights for a good friends’ extended bachelor party. We hit all the big pool parties, multiple clubs a night, some nice eats, and since we were staying at the Signature… WALKING WALKING WALKING… LOTS OF WALKING.
Notes:
— So Towers 1, 2, and 3… are a LONG walk to the MGM Casino floor (Tower 1 is the closest).
— Most of these ‘condos’ and suites are owned by individuals or time sharers, and they lease rentership or usage back to MGM Grand for a portion of the profits. Just so you know. But they’re run much like the hotels so don’t despair.
— Rooms/​Suites are pretty big, pretty nice, and contain all the standard amenities.
— Signature Towers has a separate entrance (off Harmon Ave) for cab drop offs and airport pickups, etc.
— There’s a few eateries and small pools, and a fitness center dedicated to the Signature, but not like the Wet Republic (crazy party pool at MGM proper), and certainly not the food options as if you walked the mile to MGM’s casino and shopping areas.
Great place to stay, we got our luxury accommodations at a pretty good rate, got our exercise in, had a sweet place to crash and recharge… ZERO COMPLAINTS.
ENJOY VEGAS PARTY PEOPLE!!!

Very clean and elegant hotel near the strip (doable walking distance).
What I like about this place is the amazing jacuzzi in the bathroom, decent suite layout, and the fact it is nonsmoking. The signature is also connected to the MGM so you can pop out onto the strip without actually having to walk in the cold.
Check in and check out process was at a decent speed. Make sure to have your room card available before entering, otherwise you can’t get on the property (it is a gated hotel).
This place is also valet only… Which is why my 1 star was knocked off. I prefer to park my own car cause when I want to go to it, I don’t have to wait. There was a soccer team that was leaving the same time and getting their cars (I can say it wasn’t anymore than 2 – 3 cars), but I ended up waiting over 20 minutes to get my car back and wasn’t notified or given an apology for the delay. Still, I tipped them, but if this establishment is valet only, I expect them to be top notch in terms of service and delivery time.

I’ve stayed at this hotel for 2 nights in tower 2. It’s such an great hotel located off of Harmon Ave.
First off, their parking is all valet which is super nice, no self parking available. Their employees there are very professional. Love it!!!
Second, although the check in time is usually around 3pm. I got there around 1:30ish, i forget. After checking in, I got the room which is the Junior Suite on the 27^th floor. It got a large bed, a nice sofa, some chairs, a stove, a microwave, a TV with a DVD player, an jacuzzi and more. It was so nice. I’ll say it’s one of the better hotel I’ve stayed at. I’ve stayed at MGM Grand before, but The Signature at MGM is an clear winner.
The Signature at MGM Grand is also connected to MGM Grand if you want to go to the casino area or to other places.
Everyone here is so nice. I would stay here again, if I ever go back to Las Vegas. If you want a nice suite, go here. You won’t be disappointed.

Overthinking got to me on this one when I first made my reservation. Off the strip, no casino in the lobby. what’s Vegas without that?
I must say that all my doubts went out the door within driving through the gated entrance. You felt like a vip within an instant. The gatekeeper had my parking pass ready with my name on it and greeted us warmly.
I was directed to tower 1 where they told me valet would be waiting for me. As I pulled up and checked-​in, the smooth transition into my room continued. No lines. no lines.that’s hitting the jackpot in Vegas to me.
I had reserved a high floor room with a view towards the strip.honored.
I had reserved with a package code.honored.
The only blunder here was that because it was a holiday weekend, my entrance to Hakkasan was blacked out. but not to worry, I let the concierge know and I was comped with something of equal value :)
35^th Floor Room. the dopest security aspect of the hotel is the double locked doors. you have to key into the doors that leads to your room door. it’s pretty awesome.
I couldn’t have asked for more out of a room. All the usual amenities, the view was great, comfortable bed, the tub had jets… spacious…and most of all CLEAN.
As I said, off the strip but thankfully I was given a room in the first tower meaning the walk to the MGM was a 4 – 5 minute one via electric walkway which meant 2 minutes of actually walking if you’re about the marinating life.
My check out.smooth.again no line.
This hotel is definitely a solid choice if you’re more into a personable private experience. The pricing on these rooms is great and I recommend it if you’re not into the ruckus of the strip life. The signature is aware of what they don’t have and definitely make up with it with their service.

After staying at 4 different hotels on my past trips to Vegas, I have found my favorite hotel! The location on the strip is great! We were staying for 6 days so it was great to have the full kitchen. Our room also had a balcony overlooking the strip. Great view!
We used the gym in tower 1 every day. It is nice and clean, but can get a little crowded at times.
I loved having the 21+ pool at tower 1. We went there almost every day and the pool was never crowded (about 10 – 20 people). This was surprising since it was 110 degrees out! It is nice to be able to also access the MGM pools like the lazy river. However, those pools are always packed and many kids.
There are inside walkways that connect the Signature to the main MGM hotel so it makes it easy to get to the strip without having to walk in the heat. I will definitely be staying here on my next trip!

We stayed here for our wedding weekend. My beautiful step mom actually got us the room as our wedding gift. Everything was perfect. Room service, amazing front desk agents, helpful valets, you name it, they did it. Just off the strip, so there’s definitely the Las Vegas experience, but secluded enough to be able to enjoy quiet moments when necessary. We had a suite in tower 3. The views were perfect. The ambiance was perfect. Everything about his hotel was absolutely fantastic. They even allowed me an extra night in my room because my flight home was delayed. How awesome was that?
Next time I will have to visit the day spa. :)

LARGE KITCHEN ROOMS!
I freaken LOVE this hotel! I have stayed here w/​friends for my 25^th b-​day & got a last minute room so we wouldn’t have to drive all the way back home & the price for a studio was only $ 119! On a Saturday night. Other than that time I recently got my brother a room here for his 21^st b-​day w/​his bois… all of their first time in VEGAS so gotta show them the good times…
Got them a one bedroom suite & they were mind blown.
Lovely mini kitchen plus 2 bathrooms & one master bedroom w/​a pull out queen in the living room. Dining table w/​a large refrigerator… the front desk person when we checked in was AMAZING! I really wish I rmemebered his name for this review… he literally made me feel at ease…
**for the manager’s reference **
I checked in for my brother AUG. 14 2015 around 3pm & the front desk guy was thus super energetic sweet Filipino guy… made sure we knew everything & informed us on any questions including parking situations.
**
The balcony of the room we got was HUGE!!! compared to other balconies we saw. TRUELY grateful for the room that we were put in… only wish was if we could smoke on the patio so that the bois didn’t have to keep going down to the lobby area… but o well.
Bois we’re also very amazed w/​the fitness center as well as they prepped their muscles for SHOW & SHOW for day pool club.
We also got to cook dinner since they provide dishware & cookware along w/​silverware! All this for under $ 170 /​night on a weekend…
MY GO TO HOTEL from now on… so SPACIOUS!!!

I always like staying here based on location, non-​smoking and no gaming. I like that I can bring some healthy stuff and store it in the fridge.
This weekend’s visit was nice. The rooms have held up well. The staff was very professional. I used the fitness center in Tower 1 and it was perfect. The pool was clean and pleasant.
It was super hot this weekend, so we had the air on. Even though we had it turned up to 73 at night, it ran all night long and was pretty noisy.

So happy to have found The Signature at MGM Grand! If you want to experience Vegas, but don’t want to deal with the glitz, glamor and vibe of the strip, I highly recommend The Signature. It’s only a block away, even as long as the blocks in Vegas are, from the strip, but really puts your mind at ease since there is no casino or smoking within the hotel itself. If you just can’t stand being away from the «ching and bling» of the casinos, you’re only a hop skip and a jump from the MGM Grand by way of indoor walkway.
Each room is a suite, either studio, one bedroom or two bedroom. They all come with kitchen or kitchenette, jacuzzi tub and separate shower. Really nice amenities although you have to contact housekeeping to have kitchen essentials delivered (pots, pans, plates, glasses and silverware). Not long of a wait though.
Although it’s not a standard Vegas hotel, they have various standard Vegas amenities. Front of house valet, bellman, front desk, room service etc. The valet attendants are all very personable and helpful and offer cold bottles of water to guests. There are three towers each with it’s own separate front desk and set of elevators. That’s very helpful with coming and going without delay.
Our room itself was on the 19^th floor facing southwest. We caught a glimpse of one of the pools within the MGM Grand as well as the airport. Nothing too special in that regard. However, the amenities in the room were wonderful. We had a full kitchen with full sized fridge and freezer. That came in handy as we stayed here for almost a full week and would have gone to the poor house if we had to eat out each and every day/​night. The living room area had a table for four, pull out sofa bed, lounge chair and ottoman and TV with DVD player and game console. There was also a ¾ bath in adjacent to the living room. The bedroom had a king sized bed, work station, pop up TV out of the work station and another chaise lounge chair. Master bath has the jacuzzi tub, separate shower and two sinks.
Rooms were clean and well kept, but most of all SPACIOUS!
Overall a great stay at The Signature for a rate comparable to that of a basic room on the strip.
Keep on Unilocal’n!

Sehr schönes Hotel der MGM Gruppe. Allerdings muss man sich bewusst sein, dass das Signature nicht direkt am Strip liegt und kein Casino hat. Dafür hat man, wenn man etwas gediegeneres sucht, hiermit auf jeden Fall die richtige Wahl getroffen.
Das Hotel besteht aus drei Türmen mit jeweils eigener Rezeption, Valet Parking, Pool etc. Das Hotel hat nur Suiten, die auch alle einen Jacuzzi und eine Küchenzeile haben. Das Hotel bietet nur Valet Parking an, ist allerdings kostenfrei, nur 1−2USD Trinkgeld sollte man einplanen.
Die Wege in Las Vegas sind bekanntlich weit. Zum MGM gelangt man über walkways und ist so in ca. 30 min am Strip. Man kann auch den Weg über die Straße nehmen und kommt dann bei den Miracle Mile Shoos raus, hier sind es so ca. 15 min Fussweg.
Einen Stern Abzug gibt es für das Housekeeping: Wir mussten jeden Tag mehrmals um Geschirr bitten (ist in der Küchenzeile nicht standardmäßig vorhanden) und die Reinigung war den Sternen des Hotels nicht angemessen.
Insgesamt haben wir uns hier sehr wohl gefühlt, auch weil es eine Ruheoase im Vergleich zum üblichen Las Vegas Halligalli war.