The Willows at Town Center

Six months ago, my husband and I relocated to LV for the military. We needed a place to live, and quickly. The Willows at Town Center was our first stop, and our last.
We love this place, and are sad to leave. We have never waited more than 24 hours for a maintenance issue. We have never had any problems with the residents, maintenance personnel, or the staff.
Samantha is an amazing property manager. She goes above and beyond, all the time. One weekend we were out of town when the fire extinguishers were being serviced, and she let us leave it at the front office, so as to not feel uncomfortable with it sitting on our porch all weekend. She is always doing things like that for tenants, and it makes the experience of living here all the greater.
The place is pretty quiet, and we’ve never even heard our neighbors below or next to us. The ones below us have never complained, either, which tells me insulation is good as our surround sound is usually quite loud.
The best part about the Willows is that we not only have an attached garage, and personal stairway inside our apartment, but we have a driveway as well. Not all units have the luxury of a driveway, but parking is ample. There aren’t more than 200 units, if I had to guess.
I’ll miss this place, and I’ll miss Sam.

Bottom line up front: This place is GREAT!
I have lived in the Willows for over six months now, and not once have I been disappointed. Sam, the Community Manager is phenomenal, and she goes above and beyond on a daily basis to ensure that each and every resident is 100% satisfied.
The apartments themselves are of a great quality. The Willows has two different levels of apartment, standard and upgraded. The upgraded apartments have all been recently renovated and have stainless appliances and granite countertops. The standard all have black or white appliances, but are also of high quality.
The Willows offers multiple floorplans, many of which have ATTACHED garages. This feature is one that you won’t find too much of in the valley. We have a second floor unit and NEVER hear the people underneath us or next to us. The neighborhood is quiet, and all of the residents that I have come into contact with are very pleasant.
The pricing is very reasonable, especially considering the accommodations. The pool is open 24 hours and features an awesome outdoor grill. The property also boasts a 24 hour fitness center that has updated equipment.
The maintenance staff is very responsive. On the few occasions when we needed anything, we never waited longer than 24 hours.
This is a great property! If you are looking for a new home, this is your spot!

The best! Samantha Arnold made me feel so at home the moment I inquired about leasing here… it’s a small community so it’s quiet and feels safe. The property is always maintained and any questions or help is always addressed by Sam. The year I’ve lived here has been a wonderful leasing experience!

My husband, our infant son and myself have live here for almost 2 years now, we currently live in a 2 bedroom apartment and we recently moved from a single bedroom in the same complex. Both were great but if you are looking for storage space I would highly recommend either a 2 bedroom apartment or 1 bed with garage! The maintenance staff is always helpful and quick to respond, Samantha in the front office is extremely helpful and ready to help in any way she can. We moved here based on reviews and her willingness to get everything done via email or phone! The property is quiet and clean, could use more parking but we often park our second car on the street out front and have never had problems. I would recommend this complex to anyone, great place to live!

Samantha has provided such a great customer service. We moved here from Hawaii and chose this place based on Unilocal reviews. Glad we did. Quiet and clean community.

I found The Willows about a year ago desperate to relocate after my previous apartment had been vandalized during the night while my roommate and I were at home sleeping. We wanted a safe gated community that was pet friendly with well kept grounds. I had been out looking all over the Northwest and had not found anywhere that I felt comfortable until I drove past The Willows one afternoon. It was the best decision I could have made. I couldn’t believe what we were getting when they told me they had a 3 BD/​2BA with 2 car attached garage and 1244 sq ft. I immediately felt at home and safe. I am now coming up on the end of my first year at The Willows and was planning to leave due to the fact I no longer had a roommate and rent was going up based on market rate. I did some research and found that the rent I was paying for a 3BD/​2BA with 2 car attached garage even with the increase was less than what other complexes were renting 2−3BD/2BA apartments without garages and way less square footage across Las Vegas. I just couldn’t see paying that much for so much less so I made the decision that it was time to buy a condo/​townhome or small house but that I needed at least 6 months to get everything together. When I spoke with Samantha, the office manager, she told me that they had a 2BD/​2BA with a one car attached garage and they would do a 6 month lease. I love it here and am happy to be staying. I would recommend The Willows to anyone looking for their next apartment.

My wife I rented at The Willows while waiting on my new home to be constructed. We needed a short term lease and had dogs. We emailed the office staff with our needs. They set up a walk through with us and we knew this was where we wanted to stay.
The grounds aren’t fancy but they are well maintained. The pool area is nice and they have a BBQ area on the deck. The fitness center is adequate and clean. All of the residents we encountered were friendly. People generally keep to themselves and the complex overall is very quiet. The office staff is very friendly and attentive to your needs. When we needed maintenance they were quick and efficient.
We stayed in a two bedroom apartment. Many units have attached garages, as did ours. We had a two car garage with a driveway long enough to park a car on. The garage was so spacious that we were able to park two cars and our possessions which saved us from having to rent a storage unit. Garages come with an opener that also works for the front gate. The appliances left something to be desired, even for basic apartment appliances, but otherwise the apartment was nice And served our needs well.
If we didn’t have a house to move into that was already purchased, we would have renewed our lease for the maximum period. I highly recommend this property.

I have lived here for just over 5 years now and love it. Samantha and Desiree are very friendly, as is all the staff. The grounds are well kept and any maintenance issues are handled almost immediately, if not immediately! It is very quiet here and my neighbors are friendly. I live in a 2 bedroom, downstairs apartment with an attached 2 car garage. Very comfortable and convenient!

I have lived at the Willows for over a year now and was waiting until I had been here for some time before writing a review. I am really happy with the decision to live here as the price for the size of apartment I have is a lot better then where I have previously lived. The staff is always friendly and my wife will sit in the office and chit chat with them regularly. Maintenance has always been quick to come out and fix any problems there are with the apartment.
The other residents here are really good about not being excessively loud and disturbing. I have never had anyone park in my assigned spot so that has never been an issue. When I run into someone around the parking lot they are always friendly and nice.
I’m happy to be renewing my lease here and living here for another year.

I really liked these town homes. It was one of my fiancé & I’s top choices when we were looking. Desiree was nice & showed us a couple of models and was very helpful with all our questions. The only reason we didn’t go with these town houses was the washer and dryer is located downstairs in the garage for the 1 bedroom and the smaller 2 bedroom. That’s very odd to me & I didn’t want to be carrying my laundry up and down the stairs especially into the garage where I noticed there wasn’t even any storage for detergent or any other items I’d like to store in my laundry room. Also, there didn’t seem to me lots of parking around which would be a problem if you have multiple cars or want to have guests over. The bedrooms are also kind of weird shapes. I’d like it more if they were just square. Walk-​in closets were nice but nothing special.
And another turn off was I have a couple of friends who lived there & recently moved out and have said that they were charged a large amount for things that weren’t even damaged, thinking that they were charged an excessive amount because of all the upgrades Willows is currently doing to each of their units.

awesome staff samatha and desiree are great. They are very helpful and since they have great customer service I’m really considering to move here. the only thing I dont like about the place is the living room for the 2bed 2 bath apartments it feel really small and the bed rooms are slanted but everything else about the place is great. Im debating between this place and avanti. My husband and I most likely will move here because samatha is too awesome and she made us feel really comfortable.