Thrifty Ice Cream

On 1÷8÷16 I visited this Thrifty location to purchase two quarts of ice cream. The employee on duty asked me what I wanted as he was making milkshakes for the couple ahead of me, and I told him. Then, as he finished with their order he asked me again. After I told him, he said that just that afternoon a co-​worker had told him that they can sell only the existing quarts of ice cream in their freezer case because they are running low on ice cream (I wanted black cherry and peanut butter chocolate, neither of which was in the freezer case). I was surprised, but then asked if I could purchase two pints. He said yes, then commented that he didn’t really know if he was supposed to sell pints. I told him I didn’t want him to get in trouble, but I wasn’t going to purchase a scoop or two and that if it was a problem I would decline to make a purchase. He reluctantly agreed to fill two pint containers, then commented that the lids were loose because he had overfilled them (he hadn’t). My concern is that the owner of this store wishes to discourage customers from purchasing by the quart because the profit margin is smaller.

Ice cream is over rated, however the guy who served us was amazing! Really good customer service.

We use to have the Rite Aid franchise in Vegas a few years ago, which had thrifty ice cream inside them. There aren’t any in this state anymore. Then I heard that there were some thrifty locations here in Vegas again, but were inside stores called «Scoops» So what the hey, I was in the area and decided to indulge in the sweet creamy goodness of a cup on chocolate chip cookie dough. Tastes great, just how I remember it to be. Except the price $ 2.29 a single scoop! Sheesh! Not really a cone type of guy. I prefer it in a cup myself, but to each is own. The guy behind the counter greeted me as soon as I walked in, and washed his hands too. He let me sample a few flavors prior to my order. Just so I could get my taste buds back in alignment since it’s been a few years. He took my order, rung me up, and said «thanks plz come again». 4 stars just on the account of him. I’m currently checking Google maps right now to see if there is one close by my house. Yummy!

The ice cream was good, but the staff is a bit weird, both of the times that we’ve gone it seemed like we interrupted their conversation, they asked for our order then continued their conversation like we weren’t even there, it’s just awkward.

I love the ice cream here! Would post a photo, but it’s usually gone before I get the chance!

Ice cream is good, but I can’t help but think in the back of my head of how clean this store really is.
The two staff members that were there last night didn’t look pleasant, as in uncleanly…
Very awkward towards the customers (including us).
Both didn’t appear as if they had any knowledge of the menu. I mean c’mon it’s just ice cream!
Suggestions :
1) Employees to wash their hands longer than 0.5 seconds when coming backc from break or stepping out of the store.
2) Employees to wear gloves when serving samples and orders.
3) Have the store look a little more presentable.
4) Keep ice cream scoops clean, especially on VERY slow nights… (don’t think I didn’t see that filthy ice cream holder/​washer thing Mr. Thrifty’s worker behind the counter)
5) Hire people with more personality. or anyone else that knows how to speak up and actually converse with the customers.
It was very uncomfortable and I felt unsafe with my family when pan handlers would be outside, laying down on the floor asking for money. Both going in and out of the store. I’m not sure how that can be stopped, but I also don’t know if I’ll ever make a trip out here again.

ICE CREAM!!!
Love ice cream! Store is clean, staff is nice and friendly, ice cream yumm!
Thrifty ice cream was the bomb back in the day. I don’t remember it costing so much however. Bit pricy for ice cream, but a good treat.
Oh, and they do have ice cream cakes too!

Good ice cream, mediocre service and a bit overpriced in my opinion.

The ice cream is great and the service was good but the same Pedaler camps out front begging for money. I don’t carry cash but I’m getting tired of being hit up for «spare change». For the sake of their business they need to ask him to leave.

Great ice cream. I had the pistachio in a Waffle cone. Prices are very reasonable and quality is outstanding. I want to come back again and again to try some other flavors like chocolate brownie.

Good prices and delicious ice cream. Friendly staff
The circus cookie ice cream is awesome. So is the bubble gum.

Best price in town although they don’t offer samples but they do have 24 flavors. Only $ 1.5 for a scoop or $ 2.58 for a double scoop and they even have specials some times you buy one get one free.

Everything was fine except the customer service. My fiancé asked for a single scoop cone but wanted ½ scoop of one flavor and ½ scoop of another flavor. First the girl said she couldn’t but then said she was just joking and agreed. She asked what two flavors he wanted and he told her. I’m not sure what happened because she had a half scoop of the first flavor on the cone and then went to grab a new cone. She seemed frustrated and asked the other employee to do it for her. He told her he doesn’t do half scoops. She attempted again and ended up with a full scoop. My fiancé reminded her that he wanted two half scoops and she said, «Well you didn’t tell me what the second flavor was.» He told her again and then ended up with 2 full size scoops. When I told her that he didn’t want two, he only wanted 1, she rudely replied, «Well that’s why we don’t do half scoops.» My fiancé paid and then put $ 2 into the tip jar for the trouble despite her rudeness and she didn’t even bother to say thanks, not for the tip or for our business. The management here definitely needs to train the staff better on customer service. I won’t go back any time soon.

Good prices, great value, nice selection s.