Tilly’s

This place is over priced and the employees are rude! I had purchased a pair of pants that I had to bring back for an exchange. After «inspecting» them I was told next time they would not take them back because there were signs that we owned a pet. Supposedly it was a liability! The employee was sarcastic and spoke to me in a way that was uncalled for! DO NOT SHOP HERE!

Initial visit was good even if no one greeted us; the manager made up for the lack of customer acknowledgement.
Second visit, there were three associates at the counter talking, but no one offered to help me right away. Seems like their sense of urgency was lacking.
Finally, the one girl asks me if I’m ready to check out. No! I’m just standing there like a mannequin because I enjoy doing that. She then taps the counter with her hand as in «I’ll help you right here!» Really? I don’t have a problem understanding words! Unless, SHE had a speech problem!
I tell her she was rude & that I didn’t understand why she couldn’t speak vs using hand gestures. Come on! Let’s get the associates on board with providing better customer service.
Also, I have to add that the associates were egging on a male customer to do some obscene gesture with the mannequin by the front entrance and found it funny. I think that corporate needs to reevaluate their employees, their actions, and their morals.
Shopping at this location has become a turn off.

I love the clothing brands Tilly’s carries, but I’m not fond of the high prices.
I came in for the second time this month and was glad I came in during their sale.
They had an additional 30% off sale prices and had a lot of sizes left in mens and woman’s. I bought myself 1 tee and a tank for about $ 32 and 1 men’s tee at full price and 1 pair of men’s shorts on sale for $ 21 totaling $ 85 with tax.
I will say that this purchase was still kinda expensive, but I knew that I could not get these particular pieces anywhere else so it was worth it.
Again I love Tilly’s, but will only come here when they have sales going. 2 thumbs up for Tilly’s!!!

Walked no one greeted us, on top of that a guy working on the shoes saw us looking at them didn’t say anything to us and some lil girl walked by us multiple times even helping some kid but didn’t say anything to us. My girlfriend had to grab her own shoes and since she couldn’t find her size in the ones she wanted she then had to ask even then they snatched the shoes out of her hand and continued to go on to the next kid. I definitely won’t be returning to this store at all. And won’t recommend it to anyone either.

Basically I came for the basics!
I recieved a 10%$ off coupon and decided to go check it out! Now Ive frequented this Tillys as well as the one at the Crossings. I dont know if its just me, or what but I swear they never greet me!
Here the store is very clean and organized. I love the jewelery from here! Its sooo cute and pretty! They also carry a wide assortment of Volcom, DC’s, Etnies, Osiris, and Roxy. They have both girl and guy clothing as well clothes for children.
The pricing is a little high, but you can usually find some clothes on clearance that suffice! Another thing I like is their watch selection! Vestal, Nixon, and Neff! All my faves and priced right! If they dont carry the one you want you can also order it!
The only thing I would work on is the customer service!

I like coming here to shop for all of my clothes. Besides the fact that I get all DC Shoes, Shorts, Pants, Shirts and such for FREE!!! My parents haven’t had to buy me any shoes since I was about 5 years old I’m now 11 almost 12. So every once in a while I come here to get shorts and shirts strictly (Oh and trunks). Because I can’t rely on connections all the time. Prices are a bit high for some things but other than that this is an ok store.