Tlc Dental

If you’ve ever been to a bad dental facility, you’ll know when you’ve found a great one! When I walked into TLC Dental there was No anxiety. Its clean and warm, reception was great, parking was a breeze and it’s easy to find! Caroline the hygienist was incredible! No up selling. Dr. Cynthia was honest and gentle. The Appointment was on time and took one hour. I feel lucky to have found TLC Dental!!! (and they take Culinary Ins)

I’ve been coming to TLC for many years and will continue. Dr. G and her staff are nothing but courteous. I came in for a routine cleaning and the hygienist did a great job

We’ve had 2 dental experiences at other businesses in Las Vegas where we felt scammed, both times after our first TLC experience. I don’t know why we ever decided to go anywhere but TLC, especially because our first experience with them definitely would’ve warranted a return. We’ve been back now and will continue to go back. They have reasonable prices, trustworthy dentistry, and good service!

I’ve been contemplating to write this review for a while because I hate leaving bad reviews. However, anyone considering this clinic for their dental work, needs to hear about my experience here first.
I chose this clinic because they accepted my health insurance and they had such great Unilocal reviews. Their prices also seemed to be on a better scale comparing to what I was originally quoted at Hillcrest Dental. My first appointment with Dr. Cynthia Gregory went very well. She was very sweet, caring and answered all of my questions. It was also very easy to make an appointment, I didn’t have to wait weeks and their front desk staff is just great. Unfortunately, my positive experience at TLC Dental stopped after the initial check-​up.
On my second visit, Dr. Gregory prepped my back molar for a crown. She said I didn’t need a root canal before crown installation because my filling was high enough from the nerve. The whole procedure went well without much pain. However, as soon as anesthesia wore off, I started experiencing pain and pressure in my crowned tooth. As the days went by, pain slowly went away but I still couldn’t chew anything on the tooth with temporary crown, even soft foods like banana. Two weeks after temporary crown has been placed, I went back to Dr. Gregory and she was surprised to hear my tooth was still giving me trouble. She said to wait another 2 weeks before placing permanent crown. I waited another 2 weeks without any improvement. When I came back to the clinic and told her that I still can’t chew anything on the tooth with temp crowned because I get sharp pain, Dr. Gregory thought I was exaggerating because she attempted to remove my temp crown without any anesthesia from a tooth that was still hurting!!! Needless to say, the pain I experienced from her pulling the crown, was like nothing I’ve ever felt before. I had tears rolling down my face!!! When I questioned her actions, she said — Oh, I didn’t think you really meant that it hurt so bad. A lot of patients exaggerate. WTH!!!
Anyway, after that visit she referred me to endodontist to get a root canal because there was nothing else she could do. Btw, endodontist had a CRAZY HARD time getting my temporary crown off. Thanks God, I was all numb. When she finally pulled it off, she said it had a rough edge which hooked under the tooth or smth and that’s why it wasn’t coming off easy. Anyway, after I had root canal, I came back to TLC and after almost 2 months of pure agony, I finally had my permanent crown installed. But it doesn’t stop here…
I had minor caries in 2 teeth next to the crowned tooth. They were basically tiny spots. Dr. Gregory fixed them on my first appointment but since I couldn’t chew on that side of the mouth for 2 months, I couldn’t really evaluate her work. Once I finally started using my whole mouth, now every time I drink something cold/​lukewarm I get crazy sensitivity in-​between those 2 teeth.
Also, I went to visit my parents in Russia 2 weeks ago and I had majority of my dental work done at our family dentist there. My Russian dentist told me that my permanent crown placed by Dr. Gregory wasn’t done correctly because the base of the tooth was still showing on the outer side when it’s supposed to be covered by the gum. She said the bottom edge of my crown needs to be filed down to be flush with the base of the tooth. I related her concerns to Dr. Gregory but she didn’t see anything wrong with it. Well, maybe there’s a difference between American and European dental approach.
Their «deep cleaning» is a joke. They charge you $ 75 for a quadrant and the hygienist barely spent 2 min cleaning my teeth. Outrageous.
It seems that at TLC they can’t even make a mouthguard right. When I first put it on, it felt like braces and made my teeth hurt like crazy after 1 min of wearing it. Dr. Gregory says they are all made this way. WRONG! This company —
— makes 3 different types with variable thickness but it also does cost 3 times more.
Bottom line — I’ll never be coming back to TLC dental because I don’t think Dr. Gregory is a good dentist. I’ve been dozen times to dentist before and have a mouthful of fillings and never ever had I any problems or complains afterwards. All three teeth that Dr. Gregory worked on, still give me trouble. It’s really frustrating, especially since I dropped over $ 1300 for this nonsense. Too bad I can’t go back in time.
11÷6÷2015 UPDATE — I got a fantastic mouthguard done at Sentinel Mouthguards for just $ 100. It’s super flexible and comfortable, fits my upper jaw perfect and I barely notice it. So, yea, next time Dr. Gregory tells you that there are no other mouthguard options besides the standard horrific plastic «muzzles» for your teeth, don’t believe her and ask Google instead.

The only thing that probably gives me more anxiety than my mother is going to the Dentist and I’m an old US Army 11bc2/13 °F vet. In fact before today I never really knew what constituted a good dentist. For me, if the dentist was relatively painless and caring I was a happy camper.
Today I experienced the Nirvana of dentistry. I visited TLC for a root canal and extraction with followups for an implant and bridge.
First this office is beautiful. Everything is clean and looks well organized. All good first signs for me.
My appt. was at 1pm and I got seen at exactly 1pm. I wasn’t ushered into a chair to wait another 30 minutes. Instead I was attended to right away and within 10 minutes I was made fully aware of all my options. No pressure, no sales pitch, just an honest appraisal of my needs.
Hessel, the treatment coordinator I talked to, was just so nice in every way. She has one of those rare genuinely nice engaging personalities.
Dr. Gregory wasn’t just painless, she communicated with me through the entire process. She constantly checked to see if I was feeling ok and empowered me to stop anytime I felt uncomfortable. I have had some horrible dental experiences in my past, many of which seemed hurried or uncaring. This was the first time I got a real sense that my procedure was being handled with extreme care and with an attention to detail that would ensure the highest quality result. Even after the procedure she took the time with her assistant to go over every facet of my treatment and even demonstrate how to apply my gauze.
The dental assistant Sarah and the dental hygienists that helped were also very friendly. There is a general feeling in this office of a team that truly cares for their patients and loves improving peoples lives.
Of course I couldn’t help but review their price list when I got home. I was very happy to discover that my fees were well on the low side of the local spectrum. As good as my visit was I would not have minded paying a premium but this was just another bonus to my experience.
I tend to be very critical and specific in my expectations of service especially when I am forking over (what is to me) a lot of money.
Thank you TLC so very much. I finally have a dentist to return my smile and the confidence it brings.

I absolutely adore TLC staff and especially Dr. Cynthia Gregory. What a great experience I always have. My family and I have been patients before Dr. Gregory came, but we love and trust her. She is always pleasant, cheery and remembers her clients! I recommend her to ALL my friends!

Dr Cynthia is great they are super timely I’m never waiting more than 5 minutes in the waiting room! I went to then because the great review about kids. I took my 2 yr old and she loves it. She always wants to come back for her turn. I’m glad they gave her a good experience as opposed to my hatred and fear I felt growing up. The staff here is very friendly and always remembers who you are. We still go here even now that we moved across the valley! Also they never make you feel bad for having unhealthy teeth. Come here if you want a friendly atmosphere!

This place is great! I hate going to the dentist but they make it very comfortable — the staff is terrific, organized and the establishment is very clean, (and tastefully decorated!).

My daughter has had a teeth cleaning and as of yesterday (12 – 12) I had one too! I’m not gonna lie… its been too long lol. The front desk ladies are very friendly and even caught an error in my paperwork (I accidently said I was pregnant) I wouldn’t have gotten x-​rays had she not noticed that! The dental hygenist was very nice and worked hard on my teeth. She was very diligent with my teeth and gentle enough for my 3y/​o! My hubby went in today (12 – 13) and got a cleaning as well and it looks like he’s gonna need a deep cleaing =(
After my cleaning Dr. Gregory came in and checked all my teeth out and let me know I have a few too many cavities and I need 2 crowns replaced!!! I’ll update my review after I get the dental work done. It’s a very comfy office! An 8 year old was literally SCREAMING during my cleaning and the hygenist assured me she was fine n what not.
Both time’s I’ve been here I couldn’t even get through a magazine article before being called back and I like that!!! I swear doctors offices MAKE you wait on purpose lol jkjk not all of them at least. I highly suggest this office!

A+
The office reception area is impeccably clean with a variety of new magazines.
I didn’t wait long after walking in and my visit was smooth.
The office staff was professional, friendly and accommodating.
The rooms were top of the line organized, streamlined and state of the art.
The Dr was approachable, sweet and patient.
I left completely informed and satisfied.
Tell your family and friends.
A+