Tropical Smoothie Cafe

Here currently, ordered 7 minutes ago still waiting. There is one person working and 11 people waiting for their drinks. Finally got my drink and it tastes wrong– like an ingredient missing. It’s not this kids fault but when you are that busy by yourself how can you do good?! Ridiculous that they are scheduling one person and it is busy! I would like management to contact me.

Understaffed and inefficient. They took literally 20mins to make my ONE smoothie. Good luck with that people! The line was piling up quickly (to the door) and the staff had no sense of urgency. Management needs to do some reevaluating. If you’re looking to grab something quick, don’t come here. The two staff members they did have working, were rude and unhelpful. No thanks bye.

Let me just start off by saying I love tropical smoothie I think their smoothies are delicious and I love their food. My only problem at this location is the staff… The staff here is rude and pay no attention to their customers. I’m not sure if they’re having plumbing issues but when I came here today the back of room smelled like sewer. Lastly, they took forever to make my order (probably because there were only 2 people working). I am very disappointed with my visit today.

Screw Unilocal– I can’t erase my account — can somebody please tell Me how to delete Unilocal from my phone???

Thought i was going to get some smoothies and sandwiches but once again walked in and no one is in the store to serve us we stood for 15 min and nothing no one in the back of store or front. Go to leave and a young kid with blk tropical smoothie shirt comes in the door not saying a word to us and left his toyota running in the parking lot parked next to us. Shortly he comes out with smoothies and gets in his car and leaves!!! Bad customer service and not safe to leave a store open and unattended. I will go to another location

I tried to call in my order and the line was busy. I called again 15 minutes later and the line was still busy so I went to the location to place an order. I walked in and waited several minutes. There was no one to greet us or let us know to wait for service. I could hear a man in the back room talking and laughing on the phone. I yelled out to see if he could assist me but I was not acknowledged After a few minutes I left.

Terrible! I walked in at 7pm to music blasting and stood at the counter for five minutes before yelling hello! Still no one came. As I was walking out the door then someone came around. Someone needs to teach these people how to be professional. This is the worst tropical smoothie store I have ever been in!
This review is on service (or lack of), as I did not get a smoothie.

Wanted something quick but not a burger. Took Ree’s suggestion and got the King Caesar wrap with a Sunrise Sunset smoothie, I was not disappointed. Good seasoning in the wrap and smoothie was not too sweet either. Definitely come back when I’m in town for business.

Loving the fake chicken option ! Though this specific location is less than quality. Theres a rotten sewer smell every time i come in, no paper towles in the restroom, no soap, the employees are far from friendly they usually just look at me blankly without saying anything and apparently are offended by 5 $ tips, and there seems to be a resident homeless man that kind of lives there. One night i came in alone and honestly was TERRIFIED. Id seen the homeless man earlier that day (im tellin you, the meatless chicken is amazing) and he was outside begging for cigarettes, when he asked my boyfriend for a cigarette he handed him one and smiled while the man said nothing. We then sat down outside to eat, only to realize he was staring at my guy, eyes narrow and not blinking. I forgot about him and finished my meal. That night i came in around 3am and he was inside, i didn’t think anything of it and sat down to wait for my food only to realize he was staying at me. 1 table away. Not blinking. For a solid 7 minutes or so. I was honestly so afraid, my back started cramping. The man working that night was unfriendly enough to make me wonder briefly if he would help the homeless man murder me.
Very uncomfortable.
And that smell! Gross.
Tropical smoothie, yay.
This location? Nay.

The sandwich was so good (cranberry chicken salad)! The smoothie was really amazing too, although I’m not sure which one I had.
When I went in I was getting a cold, so asked for the most antioxidant packed smoothie, and the person checking me out didn’t know what that meant. I told him to please just give me the most popular. Lol. It’s okay though, I don’t expect him to be certified in health everything.
My 4 star review is because they double charged my card by accident. To fix it I have to go back in, which is kind of annoying since I don’t live on that side of town.
Otherwise, I definitely suggest this location! The service is fast, and the food is good. :)

Had the Mediterranean Bowl and Paradise Point smoothie. Both were excellent. Nice little seating area, plus outdoor seating. Open 24 hours. The 2 people working now are very nice.
Definitely plan to return in the future.

I feel like every time I go to a Tropical Smoothie, they have 2 employees running the entire store.
I recently visited last Friday, and walked right up to the register. After deliberating for a couple minutes, and picking the Bahama Mama, I ordered.
Then, it took forever to actually get my smoothie. I believe there was one employee on the cash register and one actually making the food/​smoothies. And since I came around lunch time, the place was shortly packed. Soon, both employees were in the back churning out smoothies and not taking any orders. And despite being one of, like, the first four people in during the lunch rush, it still took about 15 – 20 minutes to actually get my smoothie. Also, why is this place ALWAYS freezing cold. I considered sitting outside, in the 100 degree heat at one point since it was so cold.
At least the smoothie was good.

Stay way from this place at this time. Four people working and it is taking the. 20 minutes to count a drawer. I’m the only one in the place. Can’t leave as I can’t pay. These people can not count.

I get the berry razer most of the time which is their strawberry and banana smoothie. I’ve tried their peanut butter and banana one and didn’t like it quite as much. The servers are cool and normally pretty quick. Avoid meeting here for business since the noise from the blenders can be a bit loud.

The muscle blaster smoothie with whey protein is delicious! Despite the fact that it was really busy when I went in it came out quickly. Very good smoothies. The restaurant itself is clean.

I come to this location on occasion, usually around 5am on a weekend. Today I came at 10:50am on a Wednesday. When I first walked in the young man making smoothies behind a wall of cups looked me dead in the eye but never greeted me. After standing there for 4 minutes a young lady came out of the back with sandwiches. She greeted me and said she would be right with me. Another 5 minutes went by before the young man came from behind his wall and took my order.
I have to say that I am very disappointed in this interaction. I’ve been to many Tropical Smoothies and not one has never NOT greeted me or at least acknowledged my presence. They did not appear to be super busy however they did seem to have a large order they were making. I realize this may seem a little nit-​picky but I am in the hospitality business and I am a strong believer that customer service can make, or break, an experience. I will most likely be driving out of my way to a different location from now on.

Staff here is nice. Fast. I always order the Bahama Mama. Strawberries, Pineapple, White Chocolate, and Coconut. Sweet and delicious.
Other good smoothies I would recommend include: Island Green, Sunrise Sunset, and Avocolada.
While I’m not particularly fond of their food, the flatbreads are nice for a quick lunch.

24hrs tropical smoothie. Wow! So I just stopped by with my boyfriend because I was craving a smoothie. It’s very cute and bright inside with nice décor. It’s about 10:30pm and there’s quite a crowd (approx 15 people) but only one worker. I feel so bad because he’s by himself and everything is taking a while to be made. Nonetheless, his service and attitude never went away. He kept a smile and kindness towards everyone who came in, and took his time with ease so everything was orderly and not sloppy. Great job to him, but I would consider at least one more person to help this poor man out!

The stars are for the taste. It’s pretty expensive. Especially the food. I would go more often if it was cheaper.
I had one that was just strawberry and banana. Forgot the name. Would give a ⁷⁄₁₀
Tropicolada– ⁹⁄₁₀
I’ve gone a few times and tried a few smoothies and I can’t change my favorite tropicolada it’s so delicious. Their food is super good. I love it. But I wish it was cheaper.

I used to come to this location all the time before work, for a smoothie with Whey Protein.
I was cleaning out my wallet today and found a punch card for a free smoothie… I hadn’t been to TS in months, because they’re kind of expensive, and I don’t have that kind of money to spend anymore, so I got excited, thinking I could snag myself a free smoothie.
When I got to the location, the girl behind the counter was kind of short with me, and when I showed her the card, she said «We don’t honor that anymore, we discontinued that in September.»
Really?
So…ok I get it, you can’t make an exception, but… I mean, its not like its an expired coupon, or a competitor’s coupon or reward ticket… this is from YOUR location… and even if you’re NOT going to honor your own program (which you should do, by the way) how about telling me with a little less attitude?
So…given the fact that I thought they were a little over priced and snooty anyway, I probably won’t come back here. The girls that USED to work here were personable and nice… certainly doesn’t seem that way anymore.