Universal Carpet Care

Just had our home cleaned, 6 rooms and the staircase. The original quote was lower then was the total cost ended up being, but the carpets looked great. My complaint, I went into our
Master bedroom and found our nightstand drawers OPEN. Why would carpet cleaners need to open nightstand drawers to clean the carpet? They don’t!!! They have no business going into drawers!!! I will not be using this company in the future. What other things were they going through while they were suppose to be cleaning carpets! I have left a voicemail for the owner and am curious if I will even get a return call! So angry right now!

You’ve heard the expression, «I wouldn’t take it if it were free.». This place brings an entire new meaning to it. My apartment complex, as a gift for renewing my lease, offered a free carpet cleaning. Once again, Universal Carpet Care was a no show. They had a 3 hour window, and did not call or show up. I told Matt, our assistant manager at Domain, who wanted to reschedule. I said «absolutely not!». This is the second time they stood me up. The first time was as a paying customer. Nothing like working a graveyard shift, and staying awake until noon for no reason, on! y to have to work ANOTHER shift that night! I’m amazed ANY company conducts business in such an unprofessional manner. I’ll call ZEROREZ when I move. They are always on time, and always do an excellent job.

They were able to come in the next day after I called. The actual price wasn’t too far off from the estimate I got over the phone. I had tried different companies in the past, but none compared to Universal. My carpet was left looking practically new. Their deep cleaning was amazing, and was able to get all of the stains out.
If you’re looking for a company that’ll leave your carpet looking better than ever, I’d recommend Universal.

Very pleased with their cleaning. My entire house, 5 bedrooms and stairs was cheaper and cleaner than Stanley Steemer. Great price and no surprises. I will use them again in my new home.
Technicians were nice & personable.

i have used them several times and they do a great job. My mother in law also has used them for about 10 years. Her carpet always looks brand new… Give them a try, you wont be disappointed

I’m so sad to have read the first prior review on Universal Carpet Care. I’ve used them several times for the different homes I’ve lived in and each job I’ve had has been a very good one. After every job, my carpet almost looks brand new and I can’t be any more happier every time they’re done cleaning.
I also have a dog and sometimes she manages to leave presents on the carpet for me to clean up. They’ve been able to get rid of the pet stains as if they were never there. I don’t know, maybe I just get lucky? The last time I used their service I paid $ 115 plus tip for a three bedroom house. That included three bedrooms, two living rooms and a hallway. And, yes you’ll have to pay extra for extra things that you may want. But, I didn’t feel necessary to get the extras.
All I can say is that I wouldn’t use any other carpet cleaning company at this point unless they start doing a really bad job. Also, I hope anyone else who uses them will get the same treatment as I did.

It’s well-​known that the prostitutes advertised to tourists on the Las Vegas Strip say their rates are $ 39 and when the prostitute gets to the tourist’s room, she explains it was $ 39 to talk to her and $ 400 to sleep with her.
Well, Universal Carpet Care has perfected this scam for carpet cleaning. They advertise 3 rooms cleaned for $ 39.99. What they forget to explain is their «cleaning» amounts to vacuuming the floor and calling it «steam cleaning». But they’re willing to actually clean the carpet for only $ 300 more. Skip this company and call anyone else for carpet cleaning. Someone that quotes you an honest rate up front.
It’s a complete rip off. Go rent a Rug Doctor from the local supermarket for $ 35. It does a much better job.