Walgreens

This teeny tiny Walgreens is in the MountainView Medical Center, and can be reached from the hospital by following the long hallway adjacent to Café. My other half was being released from MVH, and needed a pain script filled for a Friday night road trip back to PHX.
I stopped in with his two scripts, the Tech (I think her name we Tinh?) couldn’t have been friendlier, she asked why their script person hadn’t come to his room to fill for us? We were waiting on my SILs to arrive from PHX, so he wasn’t «technically» discharged. One script they didn’t have available, but she advised me to hold onto it, because it could be filled at most full-​service Drugstores in AZ. Then we found out that his insurance didn’t cover the second here, but I needed to fill it so he wouldn’t be in pain on long drive home (on a Friday, when there was a haboob in PHX & torrential rain here) She was very kind, looking up a coupon that saved us more than $ 25.00.
When I returned to pick it up, the Pharmacist (female, very long, dark hair) barked at me «Who told you that you are entitled to a coupon?!» I kind of balked here, because I didn’t want to get the Tech in trouble, and there were other people in the small space. It was very awkward. Then, still speaking loudly, and visibly heated she said «was it the ‘Asian’ girl?» Again, I was silent. She quickly turned and pulled the poor Tech aside and proceeded to chew her out in plain sight and earshot of everyone.
I was mortified, if he didn’t absolutely need the script to be comfortable, I would have told the incredibly rude pharmacist to keep it. She eventually rang me up with the coupon, but her attitude sucked, and she lacked a modicum of decorum.
Considering there are full service 24 hour pharmacies nearby, I’d never use this one again. It seems that most of their business comes from MVH and Medical Center patients, and I’m sure they take in the $$$ via them.
The «convenience» is not worth the absence of professionalism, and the two stars are for the «Asian Tech» who could teach the Pharmacist a thing or two about compassion and professionalism.
TL:dr Pass on this place, the Pharmacist is rude, created a hostile working environment for the Tech, and knows gats about customer service. Plus, there’s little to no typical pharmacy inventory. There are two, 24 hour, full-​service Walgreens within a mile.