Walgreens

Am not happy to go there anymore they didn’t say hi or smile not friendly anymore…

My review is for the photo department only. I’ve been going to this Walgreens for 6 years for prints. Their prices are reasonable and the quality of the prints are very good. I was so impressed with my recent photo book order and customer service so I was compelled to write a review.
Every November I wait for the Black Friday photo coupon because it is usually 50% off. A heck of a savings for my Christmas cards.
Plus, they are super fast with turnaround time on prints, usually within an hour. On Friday, I placed my card order online and used my coupon. I received an email within the hour that it was done. I went in and was waited on by Cherese who was super friendly. The prints looked great! And they sell postage stamps here, yay I don’t have to go to the post office!
The coupon was good until end of day on Monday — awesome! So I ordered some custom return address labels and had extra time to design my engagement photo books for my fiancé and my families. The labels unfortunately are not printed in-​house, so I have to wait for them to be shipped.
The photo book online templates are very easy to use and they offer a nice selection of themes. Very reasonably priced and even better at half off! You can also send a link to an email address to show someone your online proof which is helpful.
I submitted my order online Friday about two hours before close. I ordered 6 books with the nicest cover they carry — «premium cover.» It was ready to pick up Saturday afternoon. I was waited on by Tammy, who was super nice and professional. She even said congratulations on my engagement which was sweet. It’s those little things that make a difference in customer service. Tammy told me she made the books and wanted me to be aware the cover was a little off because of an issue with the template. The cover has a cut out square to show the picture underneath. Honestly, it looked like it was centered pretty well to me, I appreciated her telling me though.
I inspected the top book and it looked really nice. The photos are crisp and vivid colors, and the paper is a nice semi gloss stock. There is also a clear vinyl page on page 2 to protect the cover photo which is nice. Sure, the premium cover is sort of cheap and made of a paper/​cardboard material, but it still looks good. If you want leather or imitation leather this book is not for you. I probably wouldn’t make a wedding album from here but it is good enough for a little memory book.
The only issue was when I got home and looked at all of the books I discovered that there was a page double printed in one of the books by accident. If they all had been that way I would have returned them but it was just my copy, no big deal. I just took an exacto knife and cut the page out. I didn’t see a need to take it back for one extra page.
Overall: great value and I was really impressed with my orders and customer service at the print counter.

Never had a problem with them until today. Just got home after picking up my rx. The name of the meds on the bottle did don’t sound like what the doc prescribed for me. I called my doc and sure enough Walgreens filled the prescription wrong. What Walgreens gave me makes me violently ill and I could have seriously ended up in the hospital if I had taken this! Check your prescriptions people!!!
Also when I called the pharmacy they kept putting me on hold until they finally just picked up the phone and set the phone on the table and I could hear them talk. Nice customer service.

The staff in the pharmacy is the laziest I’ve ever dealt with! Anywhere you go with a drive thru… Walgreens or McDonalds… You go inside if you are willing to wait or drive thru for quick service. I can’t tell you how much time I’ve spent waiting for the drive thru girl while she does who knows what! Get it together Walgreens or CVS across the street would love my business.

This is a pretty sweet location as far as Walgreen’s goes. It’s conveniently located around the corner from my house so I come here quite a bit for essential items. They have a large pharmacy and selection of over the counter drugs, of course, but they also have everything from groceries to beauty supplies.
I stopped by for a propane tank last night. So glad they happened to carry these, I needed one for a camping trip and really didn’t feel like going to Home Depot or Walmart since it was so late.
This is also one of the quickest, most convenient places to return a redbox movie.
There always seems to be some sort of sale going on or a big clearance aisle stocked with bargains.
Every time I go there are really nice employees working, so I’m going to assume this place is pretty well managed.
Trust me, they have everything you need. Great store!

I’m actually sitting in my car in the parking lot as I’m writing this review because I can’t wait to get home to do it. This Walgreens has probably some of the worst customer service that I’ve experienced on the southwest side of town. Not rating the pharmacy but the actual retail portion of the store. For starters I walked in at approximately 9:45 knowing that yes they close at 10:00 PM as one of the associates is walking around the store playing rap music on his phone rapping along. How unprofessional can you get? Then another associate yells «make sure you guys lock that door» a bit overkill like yes we get it you guys want to go home but do you have to go those leaps and bounds to make the customers inside feel unwanted? Keep in mind it’s us who keeps you in business. I was actually helped by one of the pharmacy people because I looked lost. However the same associate guy that was walking around blasting the rap music on his phone ends up helping me. No greeting just nonchalantly takes my purchase rings me up as he’s continuing the rest of his song. No goodbye. no offering of a bag for my item. Am I in the twilight zone? Can I stress again how unprofessional that it? Seriously? Save that shit for AFTER work dude! Where do they hire these people?

It seems like when they tell you 15 min it really means 45 min wait. Either you’re short staffed or incompetent.

HORRIBLE! My prescriptions are never the same price (including a couple that I pay cash for) They CONSTANTLY drop the ball, do not fill scripts as written and even charged the wrong insurance one time and gave me the correct drug but with the wrong name and address on the bottle! Now today I was LIED TO regarding a prescription coupon card! They do not care about the patient, will not spend 1 second of their time helping anyone! And do not care to even check information correctly. Terrible terrible pharmacy! And I didn’t even mention trying to deal with them on a professional level being that I work at a doctors office and have patients who go here as well.

I hate this pharmacy (reason for losing a star). There is always some excuse why things aren’t ready. I prefer to use the 24 hour location on Tropicana & Rainbow. But we come here from time to time. Everybody else that works here seems nice to us.

I came here for passport photos. The service was good, quick and efficient. To photos were $ 11, which is expensive in my opinion. I asked for separate transactions with the other things I was purchasing, and it was no problem. On the second transaction I even paid with apples iPay. Good experience but I will look around for a cheaper price.

If I could give this Walgreens negative stars I would! This place has dropped the ball on me every single time I have used their pharmacy. Today was the straw that broke the camels back! I went in around 430pm and dropped off three prescriptions and used one of my refills on another prescription, so in total 4 prescriptions. They told me that everything would be ready around 6pm so I go home to wait. Around 545pm I called walgreens to check on my status and see if they were almost ready so I could head down that way. When I called I was told they had an issue with my insurance and needed me to bring my card in. So I head down there and go to the counter and asked the lady what the problem was. She told me there was no longer a problem but it would still be another 10 minutes until everything was ready. Finally at 620 I get a page to go pick everything up. When I get up there the lady that was helping me stopped in the middle of helping me to help the drive thru and it was a long time so now I’m getting frustrated and feel completely ignored. Finally someone comes up and asks me if I’m being helped. I told them I was but she stopped helping me, he then starts to help me. He grabs my prescriptions and tells me they are all ready and starts to check me out when I notice there are only 2 prescriptions when there should be 4. He told me that there were only two and they didn’t have the other two in the computer. He grabs the pharmacist who tells me that I don’t have any refills on the two I was wasn’t receiving. I told her I knew that and that’s why I brought in a new prescription from the doctor. She then has the audacity to tell me that maybe I dropped them or forgot to bring them in. Are you kidding me?! Now it’s my fault somehow! She then goes in the back and looks for them and doesn’t even have the courtesy to face me herself and sends someone else to tell me that she had filed it wrong and they were working on it now but it would be another 5 minutes. I am now super impatient and still wait 10 minutes to check on it yet again and they finally have everything ready. It is now 7pm that I am finally leaving there. Needless to say, this will be the last time I ever give them my business!

Had major surgery and been without most of my prescriptions for 4 days including my blood clot medication and my Pain pills. Terrible service. Picking up my prescriptions today and going to CVS.

The older over weight Asian lady with the glasses that always works the counter needs to be fired she never makes dropping off or picking up your prescriptions smooth or easy. She is extremely slow and has a terrible attitude like she hates her job. When I see her at the window I just want to walk away.

3 times I needed prescription filled at this location and all 3 times I had trouble getting my prescription filled! Pharmacist and the pharmacy tech are incompetent. They will talk to u like ur an idiot when it’s the other way around. So happy I left this pharmacy and went across the street. CVS ’ S employees are more knowledgeable and helpful than employees from walgreens.

This pharmacy and its Pima educated clerks need an overhaul. Countless times they have completely botched my monthly refill, playing God in a way at this location seems to be the theme. I’ve had to get a full refund from the manager for $ 266 after calling my ins to prove it was covered after arguing that I’ve been taking it for two years & its covered!
Avoid this location, seems they need to work out more than kinks. It’s criminal the power these low level clerks have over people’s pain & suffering. I’m not alone when I say a complete cleaning of the house is needed. Disgraceful really, wheres the district manager?

This walgreens is the worst!!! I got stuck here because my insurance no longer deals with CVS. Allow me to describe the hell I went through here. First on the saturday before I left for vacation I woke up with signs of pink eye I called my eye doc who faxed over a script it was around 9 am. I waited a bit and called walgreens to see if they received it and when it would be ready. Well I got the nastiest person on the phone she was upset I called to ask about my script because as she said «she just got there and is way to busy to look» I explained that I needed the meds because I was leaving for vacation the next day and I just wanted to be sure she got the fax. She sighed and said yeah fine hold on I will look. She comes back and tells me she got it but they dont have the meds in stock. So I asked her is any other walgreens had it. She told me she didnt know and I should call around and find out. Guess she was to busy to check… after calling ten different places no one had the meds I finally called my eye doc who called her back with a different script. It was like pulling teeth to get her to do anything. But wait there is more…
The last straw was my hubby called on a thursday to get his script transferred to walgreens from CVS again due to our insurance we had no choice he was told it would be ready at noon the next day and for transferring he would get a 25 dollar gift card. I went the next day at 5:57pm to get my script and his. I was told by Daniel it was not ready. When I asked why he said he didnt know but it would be ready in and hour so I drove home and back again an hour later this time I got mrs nasty in the drive through she told me well sorry but I just got the transfer from CVS and It is not ready it took me all day to get it. I was pissed I told her why in the hell would Daniel say it would be ready if you didnt have it to begin with? This is not fair for me to have to drive back and fourth for a script your not filling? She said it was not her problem… and if I wanted it I would have to wait another fifteen minutes. … I finally had enough and asked for a manger I was told there wasnt one in … how convenient. I parked and went inside finally they had my script ready but then wouldnt give me my gift card. I had to argue with them to get it. I have called their corp office and hope something gets done because no one should have to put up with that. On a seperate note I was not the only one as there were several people in line when I went in to the store and mrs. Nasty told all of them their scripts were not ready and they would have to come back and they too complained that they were promised it would be ready by a certain time and were aggravated when they left. So I am not sure what they do there but they are not filling perscriptions.
Do yourself a favor go to cvs they are much better and when they say your stuff will be ready it is. They are very friendly and helpfull so just cross the street if you want better service

Don’t come to this pharmacy!!! There are 2 ladies who work here who are totally incompetent and rude! You are better off at the Ft Apache or Rainbow location.
One of them has an accent and you cannot understand her and she pretends she can’t hear you on the phone… all the time! This location is horrible as far as customer service is concerned! They need to find jobs elsewhere that does not deal with people.
Management — hope you pay attention to this as you will lose customers!

This is my go-​to store when i need a bag of chips, a bar of soap, etc. — it’s the closest store to the casa.
I’m a little disappointed Walgreen opted to join the masses and have a «frequent buyer» program requiring a card — i’ve got enough with the various grocery stores !
The beer selection stinks but it’s rare that i buyer a 6-​er anyways so not a big issue. I like that they have decent sales on sundry items
Also have to ding them a star for not being open 24 hours.
Overall, a decent walgreens.

It’s a Walgreens, and it’s much like every other Walgreens out there. Except that the customer service here is always above standard, which I sincerely appreciate.

My primary reason for visiting this Walgreens is for the pharmacy. It’s close to home and convenient. The pharmacy staff here isn’t as helpful or efficient as other locations but there’s usually not a long wait which is nice.
I prefer the Walgreens on Flamingo and Buffalo, their pharmacy staff is better and they are open 24 hours.
The rest of the store is adequate. Clean store with pleasant staff.