Walgreens

The good: It’s open 24 hours and it had what I needed for allergic rhinitis from this dry freaking desert air.
The bad: It’s really filthy. Looks like people urinated outside the store. Lots of trash on the walkway and entrance to the store.

Worst Pharmacy I’ve ever been to in my life. The girls were very VERY rude. There were two girls working there talking about taking too much Vicodin after a surgery and saying curse words to each other in front of customers. I don’t know how these girls can get away with their rude customer service and unprofessional attitudes. I am always very smiley and nice to people but these girls did not give the same respect back. Very harsh. I wish my mom would switch pharmacies but it’s in walking distance from her house.

Love the convenience of it being so close to campus and they have early hours of operation. The downside is that there’s usually a homeless person outside in the parking lot asking for food or money.
It’s definitely a convenience store type model and the prices are reasonable but still reflect that.

I was experiencing and emergency I begged and pleaded with them to use the restroom. They told me it was out of service and customers couldn’t use the employee restroom. Then I ended up paying $ 25 for some NyQuil and they still wouldn’t let me use the restroom.

This place is the worst. Pharmacy is incompetent, slow and rude. Lost one of my prescriptions. Minimum wait at drive thru is 25 min on a good day. Only one checkout ever open, despite the time of day. Pharmacy line inside always ridiculous and slow. Complaints escalated to nowhere. Awful. Will be filling my scripts elsewhere from now on. Never been in a worse Walgreens than this.

I honestly feel bad for the employees that work at this locations pharmacy. There is always a very long line to pick up/​drop off prescriptions. Today, I waited in line for literally more than an hour. Unlike other Walgreens, this pharmacy takes 5+ hours to fill prescriptions. It once took them 24 hours to fill a prescription for me. They are clearly understaffed, and there is no sign of Walgreens attempting to remedy the staffing issue. I recommend using a different location or a different pharmacy entirely.

Me feeling the need to leave an additional 1-​star review of how terrible of a pharmacy this Walgreens is should be forewarning enough to stay away from this place.
This pharmacy screwed up and billed my old insurance for one of my prescriptions so I called Walgreens corporate when I got a $ 60 bill from my old insurance, corporate told me I needed to go to the pharmacy that filled the script and ask them to submit a retro-​request to re-​bill to my current insurance so that’s what I did. And what came of it? Me waiting for 30 minutes just to get to the counter only for the asshole of an employee Anthony (who would not give me his last name) to tell me I needed to call corporate to figure it out. Hello idiot, that’s why I’m here as I clearly explained then he proceeded to tell me to call my insurance and he can’t help me. Why would I call my insurance for your mistake in billing?
This is just one complaint of a whole laundry list of complaints I have with this place!
Not only does this pharmacy have the longest wait times ever known to mankind but their employees are total jerks that need to learn customer service skills.

Took a prescription in on Thursday at around 11:00. After waiting in line for over 30 minutes they finally told us 12:50. We went home and I returned at about 12:40, waited over an hour this time and when I got up there at around 1:45 the told me 10 more minutes. I finally got my prescription at 2:42. The clerk asked me about a Walgreens card, like I would ever go back to that or any other Walgreens
Absolutely unacceptable.

I’ve always hated this Walgreen’s location. The now closed store at Maryland Pkwy. and Vegas Valley had great customer service, especially the pharmacy. The University location is now picking up the customers being sent from the closed location due to it’s «closest» status. I stood in line for 45 minutes at the pharmacy waiting for my turn. I had to explain and explain again who I was and why I was there to some disaffected worker. I was in the system, but evidently the three women behind the counter were too busy doing nothing to find out what should have been simple. One of the workers just stood in front of the drive-​up window and stared out. That’s it. Only one worker filling scrips seemed to be aware of things. She kept bitching in a loud voice about her co-​workers and how lazy they were. Not professional, but she was correct. Steer clear of this place, the neighborhood has gotten sketchy and the parking lot is full of panhandlers and homeless individuals.

You know I Walgreen’s I do like you, but there are a few kink’s that need to be worked out. For instance with the points program that says «spend 25 dollars on this product and receive 5,000 points».
Ok, great, but the issue is that on several occasions the label is vague, i.e. it doesn’t say what particular participating products which can be confusing and annoying.
How hard is it to say you must purchase face wash, lipstick, or whatever the case may be? It’s annoying and could be easily remedied but the likelihood seems rather slim?
Second, this location is often littered with questionable character’s soliciting money or whatever they think they can get away with.
And if you are filling prescriptions here don’t bother because the pharmacy is often filled to the gills with ornery customers.
The employee’s typically have an «I’m over this circus» attitude because chances are they’re expected to do the work of 50 people and the numerous challenges at this location.
However, this is retail and when you are this close to the strip you should know what to expect –unless you are a country bumpkin fresh off the Greyhound bus and have only lived here a few weeks.

They partially refilled a prescription for my son. He has tried to call and waited online for over an hour. Then they system hung up. He has repeated this several times. This is medication he needs and their lack of service and delivery of services is deplorable.

The worst customer service I have ever experienced. I believe anyone in customer service should know that the customer is always right. If your store promotion/​coupon isn’t working, it is managements responsibility to make sure you’ll be a returning customer and make it a point to help you access their discounts. The managers here simply left it as there was nothing they can do. Perhaps this wasn’t their fault, but the headquarters need to figure out their technology glitch in this case and ensure that their managers can make their customers have a good experience. So if there is a store promotion for $ 3 off diapers, and the coupon doesn’t work, It should be the managers responsibility to grant the $ 3 off. Target, cvs and most other companies will do this. Especially when the error is on Walgreens online coupon/​promotions side.
In addition, the 2 store clerks were completely rude and judgmental of our bargain shopping and were having side conversations about their frustrations for us to personally witness. Walgreens, and many other stores, offer promotions, for people that can’t afford common goods to have access to personal health needs. I shouldn’t ever feel ashamed for trying to get the most I can for what I’m spending.
This being said, I won’t be returning to this Walgreens or any Walgreens anymore.

I see I am going against general consensus with my star rating, so let me tell you why. I got married the weekend before here in Vegas. Our little flower girl was flying to her grandmother’s and I wanted to send her back with a photo album to share. So, I went online and made one on the Walgreen’s photo app. Super easy! It took a while, but it was a 30 page album. This store has SAME DAY turn around on a photo book — I didn’t need it until the next day, so it worked out great. The album was adorable and she was thrilled; that’s what matters. Thanks Walgreen’s.

Worst customer service… i was getting pictures printed waited for about 30 mins. The guy comes up to me and tells me it was a huge order before mine and that it would be another hour before id get my pictures. .like you could have said something before i was waiting. I hate this walgreens because of the customer service… i dont stay on this side of town but its convenient when im at the doctors office and i need to get a few things. but will not be coming back again

It does what its there for. We were in town and needed some necessities. Prices are always reasonable, and has a very wide selection of products. Only issues are,
1) not in the best of area, but you’re in Vegas.
2) As of most Walgreens always understaff.
But still does the job.

I love Walgreens overall as my go to drug store but the pharmacy is the absolute worst and I HATE coming here. They’re always understaffed and I always have to wait in a long line in person or at least 30 minutes which is absurd! When you go to the drive thru you literally sit there for 20 minutes before being helped.
All prescriptions take like 2 – 4 hours to be filled but at like CVS if you wait for it it takes 15 – 20 minutes…
The pharmacy here also NEVER answers their phone!!! One time I was on hold for 45 minutes and gave up and drove over, the staff were just screwing around and being lame. This location needs to step up their game

The chump behind the counter when I went there needs to go back to the farm! He’s lucky I wasn’t in the mood to argue at the kiosks not working and he being NO help! WORST CUSTOMER SERVICE EVER!

I’ve been going to this walgreens pharmacy for about a year now and EVERYTIME I go to pick up my prescriptions there’s ALWAYS an issue and always takes forever!!! I understand it’s a busy location and dealing with insurances isn’t always easy. But the quality of customer service and empathy from the staff is extremely poor. Will not be returning to this pharmacy after every single visit being a hassle.

You landed at McCarran and due to the TSA restrictions you realize dang, I forgot my eye drops and since it’s a desert out here your eyes dry out fast. Or you might want to pick up some stuff for the mother of all hangovers you’re going to have from exploring the Strip all night. If your cab driver doesn’t long haul you through the airport tunnel and goes North instead this Walgreens location might be worth stopping at. It’s not on the Strip so you don’t pay Strip prices, but it’s also a straight drive down Flamingo to the middle of the Strip for easy access to the Flamingo, the Quad, and the Cromwell when your done. And this Walgreens is a 24 hour location so if you had to you can do a one time scrript transfer if you really forgot something you can’t be without (but be prepared to wait and wait, and wait some more for the pharamcists to make that happen).
3 Stars. Some people consider any area outside of Summerlin to be sketchy… and yes there are homeless people around. Get in, get out, mind your business and you won’t have any issues shopping here.

Went here on ¾/​14 specifically because:
1. I felt like my kidneys were going to shoot out of my back.
2. This location is open 24 hours.
3. Located off of the Strip.
I came here looking for a hot water bottle with attachments to help out with the pain radiating out of my lower back. Hot water bottle as in medical supply, not something you drink out of. Unfortunately, this place didn’t have what I needed, only one sans attachments for $ 15.99. I guess Walgreen’s price gouges both on and off the Strip. I passed on that purchase.
I have a pretty strong pain tolerance, so I wouldn’t have even been here if my pain level wasn’t at least a 7−8÷10. Super disappointed.
To try to ease the pain, I bought 4 lbs of Epsom salt for $ 6.99 which I feel is a bit steep.
I walked around looking for bentonite clay, which they didn’t have, except in the form of premixed face mask. I got it for $ 4.99.
I think the cashier asked if I needed help finding anything 4+ times. I wonder if he thought I was stealing or something, which I found weird.
The only good deal was some pads from U by Kotex (the Lisa Frank of period supplies) for $ 3.50 on clearance — which is about ½ the cost they are at Target. I didn’t need them but it was such a good deal that I grabbed two boxes in case of emergencies or guests.
There was not a single thing in their clearance section, except for the aforementioned, that was a good value. $ 17 for a bottle of shampoo on clearance… Laughable.
Anyway, this place doesn’t have the best selection, and is super overpriced so I say… Pass!