West Valley Dental

My family and I have seen Dr. Luong for many years. He is the best dentist we have ever had. He is caring, compassionate and professional. He truly cares about his patients and he does impeccable work. I was very fearful of dental care prior to seeing Dr. Luong. We were on vacation when I developed excruciating dental pain radiating up my face. I called my friend who recommended Dr. Luong. I called the office, explained the situation and made an appt. for 2 days later and we ended our vacation early and started the long drive back to Las Vegas, all the while taking Advil round the clock. Dr. Luong saw me and diagnosed the problem as a cracked tooth that has become infected. I was in pain and very apprehensive about treatment. With his care and skill I was successfully treated without pain. Wow.
Over the years we have happily recommended many friends and coworkers to him and everyone agrees he is the best. I have other health conditions and Dr. Luong and the dental hygienist (forgive me I cannot remember her name) are very thorough and careful with my treatment. Distance does not matter, if I were to move out of town I will still see Dr. Luong. He is the best.

Dr Luong is a good dentist however I had a bad experience with his service charge. He took advantage of my insurance for it had no whatsoever no relation what I wanted done .and to charge me some ridiculous amount. Therefore to me he’s kinda a hokey pokey dentist. I definitely would recommend him to any one .He’s nice to you up front and stab you in return

I have been going to Dr. Luong, for a year. Never a long wait. Great service, a happy crew.

Dr. Luong and his staff were great! I moved southwest and my previous dentist moved out of town. My boyfriend referred me to this office and I’m glad I went. I came in and had treatment done the same day. Dr. Luong has a great personality, conservative, knowledgeable and very honest. I worked as a dental assistant in a big corporate company before and everything revolved around quota. I liked the fact that Dr. Luong’s office doesn’t try to pressure you to do work. He lets you know what’s going on and his best recommendations for you. I was very pleased with my visit and impressed with the staff. They made me a patient for life :)

The doctor is great, but the staff not so much. After calling to confirm a recent appointment I was told I wasn’t even scheduled and they set me a new appointment and scheduled it a week out without giving me a chance to check my calender. After realizing I wouldn’t be able to make it I called them the day before to ask for a different time and they said they were booked and I would be charged $ 50 to reschedule. It wasn’t my fault they screwed up my original appointment. Then they transfered me around from person to person as I guess they just didn’t want to handle the situation. It’s a shame that this staff gives the doctor a bad name.

I’ve been coming to Dr Luong for almost 10 years now. The main reason I come back? He is a fantastic dentist, and his staff is always friendly. I refer everyone I can to his office… my sister, my old roommate, my wife goes here, my in-​laws go here… EVERYONE. There is not one person that I know of that has had services here that has regretted it.
If you need dental work done, I highly recommend West Valley Dental. The doctor is knowledgeable and skilled, the staff is great, and you really feel that you’re being taken care of. 5 stars, no doubt.

Had a great experience with the staff and Dr Luoung they squeezed me in on there busy schedule was in pain. The staff was friendly and good patient care very professional. Been to other dental office but west valley dental is the best dental office ever. Thank you west valley dental.

We have been patients of Dr Luong since he opened his practice more than 10 years ago. I am a reluctant dental patient but Dr Luong and his staff have always been very gentle, kind and understanding. I feel very good about Dr Luong looking after my dental health. Just as importantly, Dr Luong is a kind and caring person. We couldn’t be happier.

Dr. Luoung placed a crown on me which became infected and incredibly painful. He then did a root canal and drilled through the new crown he had just put on, and then said that he would replace the crown since he basically destroyed it. I went back a little later for a cleaning and he did not mention replacing the crown he drilled through. Then the crown collapsed. I went to him and said that the crown collapsed. He said that I needed to make an appointment before this happened !!! He refused to replace the now destroyed crown, because it now needed an implant. I should have sued him for this but for some reason I felt it wasn’t worth the time and cost, and just decided to go somewhere else and have it taken care of, at great expense anyway. It had to be extracted ‚($ 400.00) and an implant put in. ($ 2400.00) He didn’t live up to his word and refused to fix his shoddy work that caused the infection in the first place!!! I wouldn’t go to this guy if it was free. Horrible dentist who is only concerned about saving a buck, even if he is responsible for the screw up !!! Look elsewhere.

I took my 6 children to Dr. Luoung, and he and his staff were SUPER patient and thorough. The clinic was nice and clean. One of my daughters had to get fillings done (first time) and Dr. Luoung and his staff ensured that she had a good experience! We decided to only do one filling that day to see how she would do. When we came back to fill the rest, we had an equally great experience! I will definitely come back!

Not only have I had great experiences with this dental office, but I’ve referred 3 friends here and they said they great things as well. The Dentist & his staff are knowledgeable, friendly and professional.