Whittlesea Blue Cab

Driver 109 396 — car wreaked of smoke. Almost unbearable. The casino I stayed at wasn’t as bad. We, as well as the hotel staff were very clear on the Hard Rock Café. The driver headed toward the wrong location anyway. Fortunately, I noticed he was going the wrong way before things got worse. While other drivers for this company may be more professional, this is my experience.

I had a pretty great few days in Vegas until getting into a cab with a Lebanese driver. I am only stating where he is from (so the company can possible save themselves some dates by dumping him) because he didn’t give us a name and I didn’t care to look after a minute with him. In one ride from the Elara (just off Harmon) this man managed to offend everyone I was with, tell us he only wanted cash, tell me school debt isn’t a problem «just declare bankruptcy because 7 years isn’t so bad», tell us he gets kick backs for driving people to shoot machine guns, refuse to stop and look at a flat tire because we had 5 people in the vehicle and that the other cabbie was a «stupid old f*king man who knew nothing» and when we asked for a receipt he tore off his ID and vehicle number before handing it to us. This is all in 10 or so minutes with him to McCarran. I hope that they screen their drivers better and get rid of the bad seeds. Because I might have to really think about Über now. That’s how you compete with über… Don’t push away the customers you have already.

Joe cab # 5311 was awsome. He was very informative and friendly. He is an asset to your company. We ran into him 4 different times in 3 days at different places and each time he remembered us and shook our hands and asked us how we are doing and suggested place to go and see.

Literally just left the cab. He never spoke, took us the most congested possible route to our destination, and when we paid with exact change, he threw the change out the window at us as he pulled away. Ridiculous behavior.

The driving experience finished in terribly traumatic conditions. After the driver took us in an unsafe zone in the Mandalay bay car park too low for his car he screamed and threatened us when at the moment of paying I didn’t leave any more tip that i could because this was all I had. I paid the course in full (19.6 $) and left a 20 $ bill which is what I had on me. His behavior was not acceptable. He scared my kids who could not enjoy the show we were going to see and had trouble sleeping.
He insulted us. Went out of the cab and very aggressively opened the door. He then tried to throw us out of the cab whith his hands and called us motherf… in front of everyone
Do not use this company

I have used whittlesea blue cab a dozen or more times over the last 3 or 4 years. The most recent was today, March 12^th.
The operator who took the call was helpful and friendly. The cab arrived within 10 minutes (I’ve never waited longer than 30 minutes).
I’ve used to and from McCarran, from car repair, and to and from the strip from home.
I have never experienced any problems. The drivers were always courteous, and drove safely.
I will continue to use them as needed.

Leulsegad was great, wish all drivers were as informative and kind as him.

RIP OFF REPORT! Do NOT take taxis in Las Vegas! Cost $ 56 from the airport to the Encore and took forever. Used Über on the way back FOR $ 13 to the airport and took 10 minutes like it should. I hope all taxi companies go out of business!

This is the MOST UNPROFESSIONAL company I have had to deal with. Total was $ 70.00 and driver charged $ 90.00 for tip without my consent. I have called their office several times to see how we can resolve this issue and they continue to hang up on me. First time I called, the woman answering the phone couldn’t stop laughing and sounded like she had food in her mouth. She answered the phone by saying «yeah?». I am so displeased and overall disgusted with this «company». Do NOT waste your time and/​or money with them.

The total was $ 19.23 and driver charged $ 8 tip through my credit card without my consent. Latter he argued that’s its minimum and I had to pay. I found it rude and unacceptable. I m not taking this cab service again

Unfortunately my über driver would not stop on Freemont St because she was worried about getting a ticket, so we flagged down a passing taxi. Bad idea. The driver seemed nice enough interacting with us and joking around. Once we got to our destination we paid $ 17 which is what was listed on the meter. Our driver then tells us it is a $ 30 charge. When we questioned him he listed off these fees and additional charges. Really $ 13 worth of additional fees my ass. Never using them again!

Terrifying experience with driver #5509 in Whittlesea Blue Taxi. We were literally afraid for our lives, as well as insulted and offended. This driver is dangerous, rude and should not be on the road. Can’t wait until you’re allowed to take Über from the airport and I can stop riding in cabs altogether.
We arrived at the Vegas airport around 6:30pm on Thursday, October 1^st. Four of us were directed to a minivan cab, I asked for «Monte Carlo, no tunnel». Literally made this same request on 6 other Vegas trips and never had a problem. This guy, though, completely flipped out and yelled at us for the next ten minutes. «Don’t tell me how to do my job, a taxi is a privilege, etc.» and he started swerving the car, threatening to leave us on the side of the road.
At first, we argued back because we are not used to being spoken to like that, but eventually we were so terrified of this guy that we just ignored him. He continued to yell and scream about people accusing him of long hauling (which I never did) and how no one ever tips him (wonder why?). He also had hand-​written signs in the back of the cab saying «do unto others as you have them do unto you» and «a taxi is a privilege, no one force you to ride». That should have been my first clue that this guy is nuts. Literally. He needs to lose his license.
Next time I visit Vegas, I will avoid this taxi company at all costs. And if there’s any way to sneak and take an Über from the airport, I’ll be doing that. No wonder they’re putting the taxi companies out of business. Good riddance.

Called for a taxi at 4:40 PM. Canceled the taxi at 5:40 PM. Had to make alternate plans. Cannot wait until Über returns to Nevada.

So while visiting in Vegas we used several different cab companies. We called this one and the dispatcher had a bad attitude, acted like she we were wasting her time. She wasn’t helpful, didn’t ask how many people were in our party or anything. We waited 40 minutes and called another company that took care of us. Just use any other company unless you want to be treated like crap.

The cab driver was rude mean and impatient. I’m not from here and I was unsure about where he was letting me out. I asked him if we were at a particular interest in and he said «I don’t know yea sure»
I didn’t see the address just a big parking lot. He was rude. He even cursed at me when I said «well excuse me for wanting to be sure I’m in the right place» he said he has no time he has «good customers» to tend to. Cab #5315 A mean mean impatient rude aggressive man

This is the WORST cab service ever! The phone operators are ignorant, rude and unprofessional. Requested a cab waited 30 min to call and find out it was never assigned… And the operator gives us attitude?!? Don’t use this company you will regret it!

Cab arrived. Driver entered condo complex flagged him down and asked if was there to pick me up his response was did you call a cab. Entered cab heater was on. Asked if he could turn on a/​c driver complied arrived on time. Airport

Called 3 times, first I was told there was 2 calls in front of me, would be 15 – 20 minutes. Someone else who had been waiting less than us, their A+ cab came and picked them up. After waiting 25 minutes, called again. Told about 10 more minutes. Waited another 15 minutes and called again, was told he was 5 minutes away. Waited another 10 min and then another cab company, A+ showed up and we said screw these losers and left with them. Don’t waste your time waiting, call a cab company that will actually show up.

WARNING. Most horrible experience, EVER. First, my group got a driver who kept yelling at us rudely to get in the taxi so he wouldn’t get a ticket. We got dropped off at a supermarket near downtown. I got their number so I could easily get a cab back.
I called at 2:30pm, was told a driver would arrive shortly. I called again at 3:00 to check, and was told that a driver hadn’t been found yet but would be very soon. I called at 3:20 and was told «15 minutes» until the driver would arrive. At 3:50, I called and was hung up on. I called several more times to talk to someone and each time I connected, the other person immediately hung up. It’s now past 4pm and I’m still waiting. Just called another company who is on the way. Be warned — do NOT use this company.

This is a pretty basic cab company, but I experienced some great customer service just now and wanted to share it.
I took the cab to the airport and realized within in minutes of my cab driving away that I had left my phone in it – not great! So I sprinted to the payphone to call the company so I could contact the driver and get the phone back. However, none of the numbers that I tried, including the one on the receipt were active! Total nightmare. I went on the web and searched and called all kinds of numbers… nothing worked.
I was able to use the Find My iPhone feature to lock the phone and used the sounds and messaging feature to talk to the driver, who returned the phone to me. Yes, I had to pay the phone’s fare, but it was worth it.
But seriously – what’s the cab company’s phone number?
Good luck out there…