Discount Tire Store – Lathrup Village, MI

Naturally, I’m not delighted about buying new tires. However, the folks at this Discount Tire are wonderful. Had a bit of a challenge today, in that the wheel cap was stuck on, so they had to break it off. At a time when I’m having way more personal problems than I can handle, it was just one more bit of news I didn’t need. However, the kind folks at Discount Tire saw my stress, and said they’d take care of it. The part needs to be ordered, so it’ll be a bit of time, but they’re taking care of it. They’ve been great in the past, which is why I’ve kept returning to this location through multiple cars, and they’ve just shown me great reason to keep coming back in the future. Thank you, Discount Tire!

Best local tire shop! I’ve used other companies only to be disappointed. The staff was extremely friendly both when I called as well as when I came in to order tires. I wanted tires that they did not have in stock and they were extremely knowledgable and helpful with ordering them. At first I was only getting tires for my wife’s vehicle but they told me about a rebate that they were running that provided a lot of money off the tires, so I went ahead and ordered new tires for my car as well. When the tires arrived, they called and scheduled installation. They had both cars done in less than 90 minutes total. I’ve waited 2 – 3 hours before for one car at other tire stores! They were by far the best tire place I’ve been and will send all my friends there. Also, as a tip — if you don’t want to wait at the shop, there is a nice Panera a few minutes walk north that is nice to grab a drink and wait at.

Exceptionally fast and affordable. Didn’t feel like they were trying to upsell me, in fact, I’d say the opposite. I’ll be back.

I agonize over where to get home and auto services in MI because, more often than not, I am disappointed. Good service is extremely hard to come by here in my experience.
However, when I need a tire, a tire repair, or anything else tire-​related, my decision is easy. I go to the Lathrup Village Discount Tire. (I cannot vouch for any OTHER location and would NOT assume that my review applies anywhere else.) These guys have never let me down. Service here is EXCEPTIONAL and has been for years. I was back today for a slow leak in the left front tire of my Audi. They fit me in at the end of their very busy day. They were courteous, fast and honest. They confirmed my suspicion that the problem was just a sealing bead /​rim leak — corrosion from our lovely MI road salt. They cleaned it up, applied a tire bead sealant and charged me nothing. Note — I didn’t even buy these tires there. Service is alive and well at the Lathrup Village Discount Tire. I will buy my next set of tires there without hesitation.

These guys are awesome. Best discount tire I’ve been to. I came in after work to get my tires rotated and they checked me in super fast apologizing that they were very busy and it was probably going to take an hour and fifteen minutes to get to my car and offered to schedule an appointment for later in the week. I told that I would wait because it needed to get done and I had a book with me. I was out the door not even 40 minutes later with my car ready to go. Everyone was super polite and very professional. It was very nice to find a place that understands that my time is valuable and was honest about the wait and offered to schedule me later. It was even better that they exceeded expectations and got the work done efficiently. I will be coming back for sure.

extremely quick service. called around to several tire places and the size tire that fits my car is nearly impossible to find and no one had it in stock. the guys at discount tire were the only ones to suggest a tire nearly the same size that worked for my car. my car now drives so smoothly i don’t even need the alignment i thought i also needed. i would recommend these guys to anyone and will return if i have any more problems!

For some reason, I can’t catch a break when it comes to tires, regardless of the car. I bought my 2008 car in July 2012. Everything seemed to be going well, except for a noise in the rear right tire. We’ve had it checked out, but really couldn’t find anything. So, after a tire rotation, it seemed better.
A week or so later, that same tire started losing air daily. My husband couldn’t find an obvious leak, so I took it into Discount Tire. As painful as it is for me to get up early, I knew I had to be there around the time that they opened to avoid a long wait. I looked for locations online and saw the online appointment option. This was at about 10 pm, and I was still able to schedule the appointment for 8:15 am the next day. It was pretty easy to do from my phone, which isn’t always the case.
This was my 1^st time at this location, and it was crankin’ at 8:15 am, after only being open for 15 minutes. Staff was great. I spoke with a few different guys, and their customer service was awesome. They explained to me that the wheels have eroded because of the chrome and it just happens in MI. Ryan (I think that was his name) was very happy to clean up the rims for me, but was honest with me. He said that it really won’t do much good because it was so eroded (and he showed me). He said he would be happy to clean it up and try to reseal it, but I will likely still have an air leak in the rim. Another guy came out with my invoice and it was free of charge. I do not have any kind of warranty here. Very cool!
I noticed they had wheels displayed for $ 100 each, so my husband and I will probably go back to check them out. I don’t really know anything about wheels or tires, but my husband said it was a good deal via text. I’ve always had good experiences with other Discount Tire locations, and this one was just as great. They seemed to move quickly and work with customers that came in. They didn’t try to sell me anything or convince me that my wheels will fall off if I don’t spend $ 500 right then. I really appreciate that as a stereotypical target for auto places.
We’ll definitely be back!
**Side note: They have giant speed bumps. It’s clearly for safety and probably a prevention for cars to cut through since it’s on the corner of 11/​Southfield. The driveways are a little tight, but at least there is more than one if a car is blocking it.
Edited to add: He didn’t put the valve stem caps back on any of my tires! C’mon! I’m still happy with my experience, but that kind of sucks.

A couple years ago I bought a set of Michelin tires with an 80,000 mile warranty for my wife’s car from this location; I’d been doing business with it for many years. I bought the tires in part due to the recommendation of the salesman.
When I took the car to my mechanic a couple months ago for an oil change and a rotation, he didn’t bother to rotate the tires because, he said, they were close to shot after only 32,000 miles. I was pretty ticked off about this, especially since the snow was going to start flying soon.
I went back to store and talked with one of the salesmen about this issue. I learned that soon after I bought the tires, Michelin downgraded the warranty to 50,000 miles. The salesman measured the wear on my tires and told me that while they weren’t worn out yet, they were wearing faster than normal. He offered to call Michelin and ask the company to offer me a remedy.
Michelin said they couldn’t do anything for me until the tires were down to the wear bars and told me to keep driving on them until that happened. I might have been willing to live with that if it was spring, but I wasn’t going to accept that solution with winter just around the corner.
My salesman asked me what he could do to keep me a happy customer. I told him I’d take a pro-​rated credit based on the wear I should have gotten out of the tires on a new set of tires of my choosing. He had to get his manager’s approval to do that, but the boss OK’d the deal.
I wound up selecting a new, premium tire for my wife’s car for about half the price I otherwise would have paid for them. It took a couple days to get the tires delivered to the store, but once they came in it was a quick visit and I was on my way.
The manufacturer wasn’t ready to fully stand behind the product, but the folks at this Discount Tire store did. What more do you want from a business? They kept me as a customer by doing that.

Turns out driving back and forth across the Midwest will do a number on your tires, especially if you don’t invest in the $ 200 posh tires that promise to cushion your car better than a velvet, silk, and rubber diaper. Getting down on my last treads, I priced out my options and ended up turning to Discount Tire. Lathrup Village won out for strong reviews scattered across the net, availability of my peculiar tire size, and immediate next day appointments before work.
I give the shop kudos for having everything ready in advance; my tires, the necessary tools, and the rest. What they couldn’t predict was my error in not double-​checking my interior door panel. The online tire wizard identified my tires as the only option they could be for my make, model, and special trim of car, and I had my nice set of affordable, highly rated Kumhos already picked out. And then we realized my wheel size was an inch smaller, and approximately three cars known to man including the invisible Bond car and an ancient Studebaker use that precise size. Talk about sticker shock as I went from a common class to the depths of tire esoterica. Fortunately they had what I needed on hand. I kicked myself for not being sure but every last reference guide including my own manual told me they took one size when, in fact, they didn’t. The additional thoroughness on part of the associate took away some of the sting of a deeper hit to my pocketbook but when it comes to cars, what can you do?
I curled up in a red chair, cringed at the appearance of snow tires, and buried my nose in a book. No sooner than I’d passed a chapter, the associate was back to let me know the progress on my tires. We performed a snow banishing hex with plenty of knowing nods and frowns at the lightening grey sky. Haha, it worked. West Virginia got 20 inches and Detroit none! I see power in my Discount Tire allies, and will return at the end of November to renew our pacts holding the fierce blizzard demons and snow monsters at bay, or at the very least, banishing them where they belong to the likes of Ohio. Take that, Turnpike!
A job thought to take an hour in fact took twenty minutes. So much for dodging out of a dull morning meeting where I take minutes and daydream of a real job where people use me for my actualized talents instead of busywork. Hmph. There wasn’t any discount the tire associates could apply, and my fruitless search for coupons netted nothing except $ 75 off four grand, super-​premium tires for monster trucks. At least I get lifetime rotations and replacement in case I run over a shard of a broken Ohioan heart at their bitter winter this year, while Michigan enjoys a light cookie dusting.
Great service and friendly staff here make them a real winner. They rolled with the wrong tire size and had me out the door in just over 22 minutes. Impressed? You could say that.