Wow… Wow! That was amazing! Sincerely amazing! I have never seen such low level service and total lack of professionalism in my life. Minimum wage is way over paying these people. It just keeps getting worse. I don’t care if it’s «just McDonald’s.» It’s a job… customers really do pay your bills. I know I won’t be back. Note to Management: They are your employees. Your employees are a reflection on you. Note to Franchisee/Owner: your management is a reflection on you. And it’s an embarrassment.
Chuck J.
Évaluation du lieu : 1 Indiana, PA
I know it’s stupid to review a McDonalds, but this was quite possibly the worst fast food meal I’ve ever had. We stopped in on the way to a sporting event, just wanted a burger and feeling sentimental about the Big Macs I used to love as a kid. I should have known better. The store was filthy, food and rubbish on the floor, including behind the counter. The tables were dirty. All of them! We ordered, asked for ketchup that wasn’t offered and were directed to a station with two ketchup pumps, straws, and napkins – both pumps were empty, station was sticky with lots of spilled ketchup. I went back to counter and asked for ketchup. The Clerk rolled his eyes and dumped 23 packets of ketchup on my tray, the smartass. I told him pumps were empty, but no one ever came out to fill them – and the store was not busy. Only one customer at counter, although the kid running the drive-thru was hustling – James or Jamie? Poor kid, it was like he was working alone. The counter clerk – a really tall, cadaverous looking kid, and a chubby kid with glasses filling orders behind him, were screwing around a lot. Got back to our table – fries were cold and rubbery. Difficult to bite through! I took them up and ask for more – the replacements were little better, but we were in a hurry and decided to deal with it even though still pretty awful. The sandwiches weren’t much better. I had a big Mac that was almost as cold as the fries – the cheese wasn’t even melted. The two stooges(tall kid and chubby kid) were laughing loudly, the chubby kid singing an old Journey Song in a loud, high falsetto – it might have been cute if the place wasn’t a wreck and the food awful, but it was just annoying. I know that I shouldn’t expect much from McDonalds – and I don’t even want to talk about charging $ 4.19 for a Big Mac! – but from where I’m sitting today, I can’t imagine myself ever going to any McDonalds again.
