Nature’s Green Magic

I purchased a Groupon for the deluxe detail package. I set an appointment for 9:30 and was there a few minutes early. I let the man know that I did have a couple boxes in the trunk from work and asked if they would just move the items for the detail. He let me know that they would. After being In the waiting room for an hour and 15 minutes in a room with no TV or curtesy refreshments (though plenty of magazines) they informed me that my car was ready. I asked the young man before setting foot in my car if they had cleaned under the before mentioned boxes and he said absolutely. As soon as I opened my car I knew that they had done a poor job. I had just a few days before cleaned my car personally and new exactly what needed to be done that I was unable to do. The floor mats and the area between the seats had barely been touched and was still filthy along with my dash and side passenger door. They claimed they didn’t have an attachment that reached these places… A business specializing in detailing cars… I was confused. When I discovered that I decided to check out the trunk. Low and behold the two boxes I had mentioned hadn’t been touched and underneath was still not cleaned. There also was no scent added and you could tell that they only quickly wiped over the interior, Hadn’t fully shampooed my carpets, nor conditioned my leather. After bringing this to there attention they then took another 20 minutes to vacuum the mats and SOMEHOW get between my seats. I’m annoyed even having purchased this on a deal, I can’t imagine my disappointment had I payed the $ 119.99 that they advertise this package for. I definitely saved my friend who was about to go to get the same package time and money.

Tried to charge me $ 30 extra dollars to have the triangular part of my back seat windows tinted. I already paid $ 100 (too much) for a job I could have gotten done for cheaper and faster. The company Should print the ads more clearly instead of bait and switch salesmanship, which is illegal.

Great car wash been here since day 1 but as the months go by little worse car wash as we go along. I’m part of the wash club so this is great; 50 dollars unlimited wash and cleaning. The one problem I have been noticing is they clean your windows with a dirty towel so the dirt now on your window and has major streaks on the glass! I currently am waiting for my car to be finished its been about 1 hr and 20 min and I think that’s to long currently 2 cars were ahead of me; but just mine now! So this rating based on the way the service has been the last couple months along with the car wash. I will give them the benefit and try going here another month or so!

Hi— don’t go here— I had my radar detector stolen here— only a soso wash— had to redo my wheels– inside was ok— filed a police report– discovered this place is officially a tint shop– repeat– don’t go– except at your own risk

The wax job they did was great. I went there for them to wash my car though, and my rims are filthy and they put something on my leather seats that made them have spots all over them. After I got my car done I had to go back and fix what they didn’t do. I have spots everywhere. What did they use, it’s disgusting.

I am really happy that we came to this place!!! They have the best team and customer service I’ve ever seen)
We was doing window tinting and I can definitely say that it was good job with good price!!! I will highly recommend this place to all my place!
By the way one of my friend already came to this place for car wash and was really happy about the job!!!
Definitely 5 star!!! A+++++
Thanks a lot!!!

I unfortunately can’t rate based on the actual cleaning, just the poor customer service. I checked the website twice for hours and days they’re open, M-​S till 6pm. I got there at 5:40 and was told they couldn’t take my car because they take the last car at 5.
This would not have been a problem, I would have shown up at 5. But when I see a place closes at a certain time, I go with that. A restaurant that closes at 9 will seat a customer up until 9 (even if everyone in the back of house is grumbling about it.)
They made no attempt at even trying to help just that we take the last car at 5 and they’re backed up today as if I should know these things.
I suggested they put that on their website, I have a feeling they don’t care.