Contemporary OB-Gyn Associates

Horrible wait times. Typically have to wait 30 minutes to an hour after my specified appointment time to see a doctor. If I were late, they would charge me a fee. They have good PAs and RNs, but they never stay too long. I can no longer stand to pay for bad customer service

I had a life-​changing surgery for the first time at Contemporary OB-​Gyn Associates for a procedure that had permanent results with no turning back. Surgery can be scary with so much uncertainty. The only minor surgery I ever had before that point was dental or having my tonsils removed as a kid. Twenty something years later, I was scared to death!
The staff at Contemporary OB-​Gyn Associates were so patient and understanding. They dealt with my hundreds of questions, OCD-​like cautious nervousness and scrutiny prior to surgery. My surgeon was Dr. Andrew Block and he was excellent! Dr. Ronald Jacobs referred me to him as an expert for the type of procedure I wanted. They are both so friendly and approachable.
Dr. Block is recommended as the top laparoscopic surgeon for a salpingectomy, tubal ligations and similar. He is transparent, kind and very empathetic. He will have conversations with you prior to surgery to make sure this is something you want to do and also make suggestions or alternatives.
Contemporary OB-​Gyn has different locations. I’ve been to the Silver Spring, Laurel and Rockville locations. I think it’s great that they have different office locations to accommodate your schedule. I give this such a high rating because Contemporary OB-​Gyn walked me through a surgery process that always has risks. They took care of me.

If you like long waiting times, confusion at the front desk, multiple doctors visits and paying multiple co-​pays for what could be done in one visit, this is the place for you!!! As a doctor talking to a patient having a follow-​up appointment, asking the patient «How can I help you today» is truly discomforting, you called ME back into your office, don’t you know why? I used to go to this practice at the Laurel, Riverdale and Rockville locations in my early 20’s and it WAS top-​notch, now, not so much… It seems like a co-​pay collecting factory not really concerned with women’s reproductive health. I understand the cost of health care has gone up, but the level of service and integrity shouldn’t go down.

My appointment was scheduled for 2:50pm. Almost an hour later I’m still waiting to be seen. This is the second time I’ve been here and have had to wait absurd amounts of time. The first time I chalked it up to them working me in due to a complication with my IUD, but apparently this is the norm. When I asked how long it may be the receptionist actually laughed. Save your time and sanity and go someplace else!

I’ve been coming here 8 years. I see Dr. Glass who is AMAZING by the way. But as of today 2÷26÷2013, I received my card to remind me to make my annual appointment. I called and the SOONEST appointment I could get was MAY 7TH! That is crazy! So I ask to see any doctor even though I prefer Dr. Glass, the soonest was May 1^st. I have my annual March of every year and NEVER had a problem getting an appointment here. Unfortunately the practice went from 7 doctors to 3, which is what the receptionist told me. I really do not want to part with this facility, but I’m not too sure :-(

Nina was a delight to see when you come in but she hasn’t been back in a year so I guess she no longer works here :(
There’s a new b yotch in town named «Marian»? Sp?
She sounds like she’s from the Caribbean based on her accent
She is the worst when it comes to efficiency and customer service
I have been a patient here for 10+ years I am loyal to dr. block. usually I dismiss the rude people because its not always rude here and I understand people have bad days. But today is the third time I had to take Marian’s crap attitude
My appt was at 9;50am today. I see a 5 people in the waiting area so naturally I ask if dr is running late, she sighs and says he just left holy cross hospital. Not sure why she wouldnt bring that up herself. i think to myself traffic is gonna be hell I doubt he will make it to Laurel before 11. So I informed Marian politely and in my meek voice that
I have a meeting at 1130 so can i leave if he doest make it in time? i already paif my co pay for petes sake. I figured i didn’t say it sternly or loud enough so I figured she didn’t hear me cuz there’s no acknlowledgement, response or eye contact she just grabbed papers shuffled them so I asked nicely «did I hear me ?“without any tone or attiyde she rolls her eyes and goes «oh I heard you but what do you want me to
Do about it?» I want u to acknowledge you heard it bitch that’s all. Two can play at this attitude.
If it wasn’t for Dr block’s skills and attention iI would just leave this practice altogether.
Its not super busy its actually so quiet you can hear a pin drop
She’s just chilling at her desk so its not like she was frazzled by the influx of people.

I don’t even know where to start this place is so fantastic. I loved the front desk staff especially Nina. I had an EXTREMELY difficult pregnancy and I do believe it I’s because of the care of this practice that I now have a beautiful healthy daughter. I was referred out to a high risk specialist, they were also great. I had some weird insurance issues and they straightened them out for me awesome! Dr Goodman is not warm and fuzzy but he is am outstanding doctor he never took notes or carried a lap top yet he still knew everything that was going on and had a solution impressive I thought. My husband was allowed in the exam room for everything and the doctors always spoke to both of us. I was admitted to Holy Cross many times during my pregnancy and the drs were always attentive. I see Dr Glass now she is fantastic. Dr Goodman is great however I have some issues that require warm & fuzzy which Dr Glass is. I will say the wait times can be long but the care is so excellent I didn’t mind. They have a great MA Leah who was always compassionate, efficient and informative. No more babies for me but it’s also a great GYN practice as well.