Kohl’s

I realized there was a closer Kohl’s to me when I looked it up on Unilocal.I brought my teen son here to make some selections for clothes for a dance he was attending. I was able to find all the items in one location. He even seemed interested in the process which is a feat in itself for someone who loathes shopping.
The store is clean, well lit but difficult to find an employee for a price check. The price checking stations were down and no one seemed concerned about it but hesitant to assist when you wanted to check a price.
Checking out was easy but spent 15 minutes because a tie had a sensor on it and we had the darnedest time trying to determine what article of clothing was setting off the alarm.
Periodically they will have in store promotions, email coupons if you sign up and the offering of Kohl’s cash that is accumulated from purchases of a certain amount.
Not a terrible experience and I would utilize this location again.

Larger than average, better laid out, and I found something I’ve been looking for that my local KohlMart doesn’t carry. Nice people, and the computer took an extra 50% off my clearance purchase. A-​OKohl!

This Kohl’s location is a perfect example of how the helpfulness of the staff can make or break a shopping experience. Most of the associates are friendly enough at the cash registers, but distinctly unhelpful in the aisles. I can’t count how many times I’ve asked for assistance locating a certain item and been pointed in its general direction, then stared at as if to say, «Why are you still here?» Nothing gets my Amazon app opened faster than that. The dressing rooms are spacious and comfortable, even if the entrance is cluttered with huge racks of unwanted clothes waiting to be returned to the racks. The delivery service Kohl’s uses is Lasership, a company that ranks several notches below the Big Two in terms of speed and reliability. Each of the four items I’ve ordered from
has taken at least 10 business days to arrive (and, in one case, not at all). Call it a first world problem if you like, but that’s unacceptable in 2016.
As for pricing, smoke and mirrors are in supply every day at your local Kohl’s. I’ve been known to get almost comically excited about big savings, but it’s somewhat ridiculous for Kohl’s to try to convince me that they regularly offer 50−75% savings on a given item simply because they’re so awesome. Clothes in the clearance section just inside the front doors are offered for rock-​bottom prices, but the selection is usually so sparse and picked-​over that you’ll be lucky to find anything you’d actually want to wear. Non-​clearance clothing is laughably overpriced. Small appliances and home goods are priced comparably with what you’ll find online (give or take a dollar or two), provided you can wait a couple of days for shipping. It’s fun to check your receipt at the end of your visit for your total «savings,» but don’t be fooled into thinking that Kohl’s is the cheapest game in town (hint: it’s not, by a long shot). Earning Kohl’s Cash can be fun, but when you stop to consider that the amount you spend on your return visit is most likely going to exceed the value of the Kohl’s Cash, you wonder how much you’re actually saving. My average number of visits per year totals about five, one of which is Black Friday. Black Friday and the month leading up to Christmas are probably the best times to visit for irrefutable deals, but what store can’t say that? When it comes to finding deals during the rest of the year, you’re better off looking online. We are witnessing the slow death of the traditional department store model and Kohl’s isn’t doing itself any favors.
(One extra star for the gloriously clean bathrooms.)

I used to come to this location back in the day and was turned off by the lack of cleanliness in the store. However, I was pleasantly surprised when I popped in last week to use a Kohl’s cash before it expired. The store was pretty immaculate and even the sales racks were neat and tidy. Everything was organized by style/​color/​size and the dressing rooms were pristine. I typically drive to the Annapolis location, but this one may become my new favorite!

Online pick up suck! I can’t pick up my order cause the employee can’t scan my phone! So they make me go back in line and wait for another employee! Why can’t you freaking put in the order number manually. How incompetent can you be!!!

DON’T EVER ORDER ANYTHING FROM THIS COMPANY. I ordered six pairs of slacks and they were shipped early. Lasership (their crappy shipping service) lost my order and Kohl’s wanted me to wait 8 — 10 days before I could either get a new order shipped or get my money back. This even though the package never left the Lasership facility for delivery to me!
I was told that I would have to place a 2^nd order to get my merchandise and they would/​could issue a credit after an investigation. They wanted me to do this even though I couldn’t trust them to get the first one to me correctly or whether they would be issuing me a credit on it. I am beyond irate and incredulous! I’m being treated like a criminal even though the package never left the shipping company’s warehouse nor was ever on the truck for delivery to me.

It was been years since I have walked into Kohl’s Department Store. I used to dread coming here because whenever my Mom mentioned Kohl’s, it specifically meant «time to get school uniforms.» Well now that I am 24 years old and can actually walk around by myself I would have to say that it is a lot better. The entire store has been reorganized, the bathrooms are astonishingly clean, the baby section is quite vast and the home section is the finest. I went on New Year’s Day this year and it was perfect timing to go since everything was on sale. I ended up getting Christmas presents for next year! I would have to say that as a Fashion Major and brand conscious person, I would not purchase clothes from here. They resemble Walmart and tend to only buy/​design brands for the elderly or children. The junior section is awful and the women’s section is a hot mess.

I needed to use a gift card I’d received and I’ve never had such a hard time getting inspired to buy something! For all of the sales, discounts, and coupon offerings they advertise, none of the prices were really that great once I did the math.
I finally decided on a KitchenAid mixer ice cream attachment that was «originally» $ 99, on «sale» for $ 79.99, and I had to tear out a coupon from the circular for 15% off-​bringing it down to $ 67.99 +tax…the same price it is on Amazon, Macy’s, and everywhere else.
I get it, Americans love feeling like they’ve gotten a deal… but not when it’s just smoke and mirrors for jacked up prices.

I have never been so offended in my entire life. My mom and I went shopping for my birthday and she bought me almost $ 400 worth of clothes from a different Kohl’s. I brought all my new stuff home only to find that three of the items did not fit. I knew that my mom had the receipt so I proceeded to check the website to see their return/​exchange policy. It clearly said no receipt, no problem. All I wanted to do was exchange the items. I brought them into this location because this store was closer to my house and proceeded to the customer service desk. The woman that assisted me was absolutely the RUDEST person I have ever dealt with. She accused me of stealing the items and told me that kids constantly steal. I’m 24 years old, hardly a «kid» and I would never do such a thing. I told her you can watch the video footage of me walking in the store with the items, you can even call my mother who also applied for a credit card at the time she purchased these. If their return policy stated they needed a receipt I definitely would have gone to my parents house and picked it up but never would I have imagined how I was treated in this store. I absolutely hate to say this but I 100% believe this was a race issue. I also would not complain if she had just said maybe one or two things but she made me stand there for 15 min uncomfortable with her attitude and demeanor. Wont be shopping here again.

Great store, organized and clean.
Pretty haunted when I go there not a soul shopping on weekdays.
I hardly pop-​in this store unless I see something in an Ad that interest me.
Great markdown plus clearance sections. (a must if you shop in KOHL’s)

The bane of my existence. I have never had a GOOD shopping experience at any Kohls. I don’t even know why I come here. This past weekend, I was on the hunt for new bras and searched for my brand online. Surprisingly, Kohls had the best price on the bras I wanted so I reluctantly got in my car and went to this ungodly store. Once inside, I found the bras and noticed that they weren’t on sale like they were online. I walked to the back of the store to customer service and waited for 10 minutes because one representative needed assistance from the only other customer service rep because she «couldn’t do math.» Once home girl got her lesson in addition, I was called to the counter. I asked the representative if the bra I was holding was on sale. She said it wasn’t. When I pulled up the price of the SAME EXACT bra on my phone from
, she then proceeded to tell me that the stores DO NOT price match with their website. Say what??? Really? I politely told her that Kohls was ridiculous, told her I would not be purchasing the bra in my hand, and walked my happy behind out the door. Never again.

Kohl’s, not really sure what this place is. I mean it has everything under the sun, is it a department store, is it a convenience store? Meh, I don’t know.
This Kohl’s is located in Laurel off of Rte 198. Not necessarily easy to spot from the road, but once you enter in the shopping center with the Target, Chick Fil A, and Weis, its hard to miss. The parking is good, I can’t say it ever looks busy when I go…
I must be honest, I don’t frequent Kohl’s often because IMHO the clothes aren’t the BEST quality. My experience is similar to Courtney, as the clothes just don’t last. More often then not the store is clean, and the staff are helpful. On this date, (the day after Christmas) it wasn’t the case. But hey, I understand.
I am happy that they do have other nifty things like luggage and workout gear. They also have frequent coupons that assist with savings.
I can’t say that I will go out of my way to go back, but it’s there.

What can I say? Kohl’s rocks! I really like this particular store — the folks who work there are very helpful and friendly. I went on 0600 on Black Friday and basically had the store to myself. I heard there was a huge rush at midnight. When I got there, everything was neatly put back, and the shelves re-​stocked. I found everything that I needed, plus what I didn’t need but wanted. Earned some Kohl’s bucks too, so that will come in handy for the Christmas shopping. I always go to this Kohl’s. LOVE IT.

I won’t buy clothes for myself here because they never last more than one or two washings without losing their shape, breaking or stretching. However, they sell Carter’s brand for kids. The selection is decent, but nothing special. The prices are comparable to other places, but they do offer coupons regularly. I came here on my last visit in search of a bathing suit for my son. I found the last size 18 month bathing suit in the store, thankfully. I would rather go to the Carter’s store in Columbia than come here, but it works in a pinch.

This Kohl’s has great staff. They always are helpful and friendly and seem to have real teamwork.
My only 2 complaints are; 1) there are often boxes of stock left in places that make it hard to shop some aisles, 2) when I hurt my ankle I opted for one of their in store wheel chairs rather then crutches… bad choice. Most of their aisles are too narrow for a wheelchair to get thru comfortably.

One of the best that I have been to so far. Friendly staff, always stocked, and never really crowded… I’m glad, no one really comes to this Kohl’s. But, if they do, they must come way later…