Pearle Vision

I went here for a routine eye exam. Dr. Robertson was very nice during the exam. She explained what she was doing and troubleshooted issues I mentioned to her. The front line staff was very polite and nice. One problem I had with the store was that the prices quoted to me were significantly high for my lens. So I ended up going to a private provider for my lens. My insurance company explained to me that, that’s the case when you go to a retail eye store vs. a private provider. My only issue was I kept asking them did this include my insurance discounts and they assured me they did which I don’t think was the case. They also tried to charge me for an extra 30.00 on top of my copay for dilating my eyes which I thought was strange seeing as how I’ve worn glasses since I was 6 and dilating eyes has ALWAYS been part of the routine eye exam. I made mention of this and they didn’t make a fuss at all about me just paying the copay. I guess my advice is to definitely compare prices and be aware of what your insurance covers or you will end up paying hundreds of dollars more for your glasses when you don’t need to.

I’m only giving two stars because the doctor was nice and the staff was friendly, otherwise they would get one star! I went in July to have my eyes tested, they saw me right away. I wanted to try contacts since the first and last time I had contacts was when I was 17. I STILL don’t have my contacts in and it has been 2 months!!! Let alone with the trials they gave me, no one showed me how to put them in and take them out and I had to YouTube it! For Gods sake I told them it had been 10+ years since I wore contacts and didn’t really enjoy that experience back then! I will be taking my prescription elsewhere to get filled this place is super slow!

Came in at 4 in the afternoon with two pairs of broken glasses that I needed fixed ASAP. The gentleman that was working was able to fix them right away. There while time he was talking to me and making me entertained. Really made a stressful time for me super easy to deal with.

I went for an eye exam and to order new glasses about 4 years ago. The eye doctor (a lady) was extremely rude. I will not return.