Menards

This Menards stinks. Lousy staff. Has SKREWS up my purchase every time. Doesn’t know how to do a return. Can’t give a refund properly. Me and my business will not be back. Thank heavens for Home Depot and west lakes.
Don’t even think about using a coupon!

I had heard about this store for years and they finally built one less a mile from me. I wasn’t sure what to expect.
Menard’s is everything I thought it would be and more. It has a nice, down home, folksy feel. You enter near the lighting department and that sets the tone for your visit. Bright, cheery– those marketing people knew what they were doing!
I have been there several times and *WOW!* help is always handy if you need assistance. I have wondered aimlessly for days in other stores waiting to find a sign of customer help life. No so here. The assistance I got has been amazing. I had a DIY plumbing project and staff answered all my silly questions patiently and thoroughly. They made sure I had all the supplies I needed for my project, too.
I had done returns to make and the process could not have been more seamless. When you enter the front door, the exchange and help desk are on the left side of building entrance but before you enter the gates to the main store. Again, they were very helpful, friendly and quick.
Love this store and they are doing it right.