Paul Davis Restoration

I was so unimpressed with this company. We had a fire on a rental house, their representatives showed up WHILE THE HOUSE WAS BURNING. Out of our desire to get the house back to normal ASAP, we decided to hire out this company. They did excavate out the house quickly– within a week or two, it was down to the studs. After that… nothing, for months. It was like pulling teeth to get anything done. We were lied to about dates, made false promises and left with huge uncertainties. Deadlines passed and 3 months after they’d originally estimated the job would be completed, they did. This was a simple, under 1000sqft house.
Furthermore, their contractors left a LOT to be desired. I’ve done house renovations & know the processes… they put up walls, put on trim, THEN did a rough paint job. They tried to reuse the burned, damaged HVAC, saying «well just clean it up», despite the insurance company saying they were paying for a new system. With enough phone calls, we got a new HVAC, despite their shady contractors.
Ultimately, 8 Months after the original fire, our house was done, and looks fine. I fully believe that if it had been our own personal house, not a rental, they would have been quicker. They put our job on the backburner to focus on other jobs, leaving our house untouched for weeks at a time. This left an angry customer and I certainly will not recommend them.