Rooterman North

One of the pipes froze during last weeks cold days. The pipe was bursting out of the wall and water was gushing all the way in to the cellar. I called this company and tried to get him over here asap. The response was I can but I wont come over today? This was disturbing to say the least. I figure everyone has there reasons so I put the phone down and called the next one.

I own a three unit apartment house in Haverhill, all family occupied. I initially thought I had a blocked sewer vent. I phoned Monday morning and a tech, Mike, arrived quickly, and went to assess the problem. He found a much bigger problem… a 133 year old cast iron pipe had rusted out beneath the cement floor. He had to chip through and dig out several small holes to get to the cleanouts as previous owners had cemented over them. He was able to assess the entire situation and to make it possible for the households to use water and use toilets the rest of that day and night until it could be completely repaired the next day.
The next day, Mike arrived with a second worker, also Mike, and they both worked all day digging a trench, removing shelving that blocked access to the pipe, replacing the pipe, and backfilling. These guys got rid of the debris, and cemented the floor.
I have already suggested this company to friends if their services are needed.
To anyone reading this review and needs a drain cleaning service, I can assure you this company is fantastic. Ask for «older Mike», the tech to come to your house.
I would use Rooter Man again without hesitation.
Thank you.

My huband and I are first-​time homeowners (read: clueless). When our septic tank was causing our appliances to not drain properly, and our basement to flood (on New Years Eve with a house full of guests, no less), we called Rooter Man North and they showed up the same day. It took some time for the first guy to find our pump, but his supervisor came out and things went smoothly from there. They found a clog in the motor, fixed that, and pumped the tank. They were patient when we were looking for our Title V and stayed until they were sure the clog had been fixed and that we would not run into further problems. It was freezing that night, and they could have easily left and returned the next day when the sun was back out and it was warmer… however they stayed until the job was completed and charged us reasonably. We’ll use them again.