AVWORX

I wanted to like this place. It’s local. I wanted to support someone brave enough to open an A/​V specialty shop these days. Having sold audio in a past life, I remember positive feelings of the good old days of selling Hi-​Fi equipment and I also remember the negatives. I’m sad to say that these still exist at AVWORX.
I talked with them when planning a basement theater project. They put together a system that I mostly agreed with, but it wasn’t anything that a little research online couldn’t have replicated. All of the component prices were at or above online prices but the kicker was added sales tax. To me, it made no sense to purchase from them when I could get a much better deal online. The places I bought from will fully stand behind the purchases, so there was no reason to pay a premium locally if there was no added value.
AVWORX recommended spending $ 800 for 3 HDMI cables. I did my research and found that HDMI either works (you get a picture) or it doesn’t (you get no picture or obvious snow in the image) — there’s no middle ground. Don’t let anyone tell that nicer cables have a ‘sharper picture’. When asked why these cables are better than a nice, much lower priced, Monoprice cable, the response was «peace of mind». Sorry, that sort of magical-​mythical AV sales tripe may work on the uninitiated, but not on the educated.
This was a process for me. There were a lot of unknowns in my project. Part of me wanted to just have someone else handle it. But every time I returned to AVWORX, I kept getting the feeling like «I know this stuff better than they do, I should just research more». As I whittled down the project more and more, AVWORX became more belligerent saying that they normally don’t just do small jobs. That gave me the final push to do my research and install things like my in-​ceiling speakers myself. They turned out great.
In the end, I was left with enough of a bad taste in my mouth to actually go online and write this review. Bottom line: If you have money to spend and don’t know a whole lot about A/​V, they want you as a customer. If you’re smart and want a nice system, you really should use the internet to help you along. It can be a little daunting, but communities like
can help a lot. You’ll save a ton of money and have the satisfaction of building something yourself.