Hampton Inn

This hotel is very unorganized. I came in late around 9. I had been sent a confirmation number though concur and they still have my room away. I travel a lot and I stay at a lot of hotels. I will never stay at this hotel. I had to search for a hotel at 9pm and I had to find one 20 miles away.

I did not stay here, however I did do some visiting at this hotel. For a one week stay this is a great place to stay. They offer a very good managers special (hot food and drinks). The lobby was nice, however maybe it’s me, but I think the rooms need a updated décor. All in all the rooms looked nice for an short stay. Now the reason I give this place high rating, is due to the customer service. The lady I believe her name is Pam or maybe Kim (sorry– the one who helps with the afternoon social) has excellent customer service. She is the bomb, she goes above and beyond– heck Hilton properties need to put her in corp office so she can train others in this industy. She is very personable and it’s hard to find folks like that in today’s world. Thanks to the friendly customer service and actually the best, since I have been in this area…

This was a lovely hotel I have absolutely no complaints. They do not have a kitchen there but they have a small dinner free of charge every night. Last night it was nachos. We went swimming at the indoor pool and it was on the smaller side but really clean and nice. Good workout room. Clean hotel room. Cozy and comfy. Everything was great!

Stayed here last night and I really liked the room and service. The hotel is rather small (which I didn’t mind) but the room was reasonably sized and priced. You can tell that they put a lot of thought into maintaining this establishment and are very considerate of how it makes the guests feel. They left hand written postit on your bedframe to let you know that they have just cleaned the sheets for you. The breakfast was better than expected with actual food (waffle, french toast, omelet. etc) rather than the standard coffee and toast combo.

i’ve seen better. the location is great for me since it is close to work. didn’t think this place was updated recently. nothing impressive.

It’s a nice hotel, clean and in a good location. When I first checked in, the staff called my room to see if everything was in order — I appreciated that. They have breakfast in the mornings, nothing special but it’s nice to have a little something extra.
I was having issues with my shower (only steaming hot water would come out). They sent someone up to look at it, she came in looked at it and didn’t do anything. Another person knocked on the door and then entered with her own key, without my consent — something I was pretty upset about given that this is my room. She came in, looked at the shower and said the water really isn’t that hot. Well, okay then. Thanks for your help.
For the most part, the hotel has been fine but I really didn’t appreciate the way they handled my concern with the shower. And I don’t like that an employee came into my room without my permission.

Great hotel. Friendly staff and very helpful. Great location. Next to restaurants, bars, and shops.
The room was very clean. Bed was comfy.
On week days they have free dining and beer and wine. Breakfast was good.
I would totally stay here again.

I’ve seen numerous commercials for the Hampton Inn & I’m happy to announce, this hotel lives up to their hype.
I loved that the beds were ginormous & super comfy, it was difficult for me to get out of bed in the mornings. I also loved that you’re able to get a breakfast to go baggie in the mornings & they offer fresh fruits for customers who want to sit down & eat breakfast.
The Hampton Inn has a different menu every night of the week for people who want to eat a little snack before heading to their dinner destination & there’s always a friendly employee working at the front desk in case you have any questions.
I wasn’t able to use their pool since the hours conflicted with my work schedule, but their mini 24 gym was perfect. I could put my clothes in the washer & workout until it was time to put them in the dryer.
Whenever I’m planning my next visit on the mainland, I’ll remember my experience at the Hampton Inn & try my best to stay at this hotel.

Just an awesome place to stay. The staff couldn’t have been any better. My son had surgery with broken leg. They all treated us like VIPs. They asked daily how he was doing and did everything possible to make our stay enjoyable. Incredibly friendly staff made us feel like family. Great free breakfast daily and light dinner Monday thru Thursday.. Room was super, twin queen beds, two tvs, fridge and microwave. I will definitely stay here on every visit to Layton.

Decent room (bed is firm –not the great sweet dreams bed at doubletree or the better Sheraton beds or the oooohhhh so nice Heavenly bed at Westin). I used the online rooms aver coupon to get a nice room for $ 79 plus tax –so not complaining! The room and hotel are clean and the make your own waffle breakfast with the buffet eggs, sausage and potatoes make it a deal (I didn’t check but heard there were cookies and milk in the evening) Manager’s happy hour –a few beers and wine-​menu last night was nachos-​ok –nothing great. We walked next door and had really good Vietnamese.

Great place to stay! Offers the best Lagoon package I have found in this area. Plus, with Hamptons 100% satisfaction or your room is free policy, you definitely can’t go wrong. Very clean rooms and courteous desk help make this a return destination.

Decent hotel. Good breakfast. Room has coffee maker. No fridge. Beds are ok. Free wifi in room.
I don’t like the wait at front desk when we checked in on Jun 30. We checked in after 2pm and they still need to check if the room is ready.

I’ve stayed here a few times and it’s been fine. It might be a fluke, but this particular location seems to have less comfortable beds. Otherwise, I’d probably give it another star.
The staff is responsive and very service focused.

Very friendly staff that will always greet you with a smile and try to meet all your accommodations. The hotel grounds all look very new as well as the rooms. The maids keep the place very clean, and make sure to refill all toiletries (soaps, shampoo, conditioners) daily, something I don’t see a lot of hotels do anymore (they usually only tend to fill toiletries the first day and after several days). The breakfasts are very delicious, with three hot items rotating every day. While we were there, they served eggs, biscuits, gravy, bacon, french toast sticks, and omelettes. Also served is coffee, cereal, yogurt, and fresh fruits. During the evening hours, they break out some freshly baked cookies, and an old-​school popcorn machine. Awesome!!! You can also play the PS3 and Wii at the LCD TV in the lobby, or just hang out and watch some TV.
Other amenities include a very clean pool, a hot tub that can fit about 6 people at most, a gym, and a business center (though I’d avoid as the computers seem to run very slow and need some spring cleaning). But overall, this Hampton Inn seems to go above and beyond other Hampton Inns and I’d definitely consider staying here if you’re in the area. There are also a bunch of restaurants (Bandido’s, Kim Long’s Vietnamese, Golden Corral, Famous Dave’s, and more) as well as a Target Supercenter that is just walking distance down the block.