Sizzler

Worse customer service ever. The General Manager is by far the most rude person I have ever met. He treated us like crap. He was out of line with me and my husband on 2 separate occasions. The food has always been pretty good and the other staff members are awesome, but this General Manager should not work with people he is horrible at it. I will never go back to this restaurant again because of him and how rude he is.

We had such a bad experience that this is a goodbye letter.
All staff were teenagers and we just had to leave. The manager contacted us and gave us a coupon, very nice of him.
Obviously the coupon will never be used

Husband ordered steak and fries, my son got chicken tenders, and I got the salad bar.
Salad bar was okay, the avacados and some fruit we’re going rotten though.
After waiting 30 minutes for the two meals, we cut into it and both were raw. We sent them back and the manager promised that it would be cooked more and returned with fresh fries and mushrooms. After another 20 minutes of waiting for a food, the steak was still raw, and was returned with a cold baked potato and no mushrooms, and my sons fries were cold as well.
Our waitress was horrible. She came to our table twice in the hour we were there. And as we were leaving we saw her rush to our table to collect the tips. To her surprise she found a nice note from us, in place of her tips. And she gave us a death look.
Needless to say, I don’t like food poisoning or crappy servers. We will NOT be going back.
As I understand that people get busy, this was a very slow night. There weren’t very many people, so these kind of mistakes should NOT have happened. This is the second time this year that we HABE had to send back undercoooked food back to the cooks. They should just shut it down like they have with others. It’s TERRIBLE!

I had a hankering for cheese toast at sizzler and was able to talk my husband into it :) We hadn’t been in a quite some time and were really pleased with the service we received at this location. They were more than generous on the cheese toast and rolls and even offered to cook my husband chicken to go with the salad bar when he inquired if they still served it with their salad bar. VERY GOOD SERVICE!

I used to have a pretty bad opinion about Sizzler. I’m in a new city now, and have experienced a complete turn-​around. The service was fast, seating wait time was short (even on a busy night), the food was out quick and tasted delicious. Our waiter was attentive but not bothersome. My faith has been restored.

Loved my lunch today and it wasn’t the food! Our waiter was very attentive! Made me feel special.

We had a great experience having lunch here today. My mom ordered the Malibu chicken and all you can salad car and I ordered the meat trio (steak, shrimp & Malibu chicken). Both meals were good and the salad bar had a lot of fresh fruit and vegetable choices. Service was excellent, server was very attentive, we even had the general manager making rounds.

Cafeteria food at Fine Dining prices. My wife got the Riblet/​Chicken Tender Dippers, but was served chicken tots from the children’s menu. The Riblets were dried little pieces of bone with fat hanging from them. I had the Classic steak, which tasted OK, but it was approximately room temperature when it arrived at the table. The presentation was horrible; one little steak on a plate with a small bowl of mashed potatoes. Not even a pennies-​worth of garnish. The waiter was friendly enough, but he forgot our whole two dinner rolls twice. We were half-​through with the cold and boring meal before these biscuits made an appearance. At these prices, you’d think the Salad Bar would be included. Not a chance.

I hung out at this Sizzler quite a bit later, mostly due to coworkers wanting to come here for their seasonal deals during the holiday and after. This is the closest one if you work on base. The building seems ok from the outside, but the interior ceiling area had notable dust, and we have seem a leaking issue once.
I cannot tell different with food from another location, steaks are always a bit overpriced, and other items were mediocre at best. They do have decent side items like sweet potato fries. I can only see myself coming here for their salad bar, as avocado goes well with everything. Toast was better than regular bread, but you always have to request them. Service had been good here, their management was always happy to take care of slow services and bad dishes that came out.

When we ordered they did not have any baked potatoes. And said that it would be an hour before they had any. The salad bar was dirty and most things were empty. We waited a long time for our food because the chicken was frozen and they had to thaw it and cook it. We didn’t get told that until we had been waiting for 30 minutes .The steak was over cooked and dry. More like steak jerky. The sides we did get were cold and not fit to eat. When we went they were not busy and there were many empty tables. So they don’t have any excuse for the lack of food and how dirty the restaurant was. This place needs to be closely looked at. They need a manager that knows what they are doing. Avoid this place.

Tried this location again after a long hiatus. Salad bar was a bit better, but still a bit sad compared to other locations I’ve been to.
Listened to the people seated behind us repeatedly complain to the waitress about their food quality and having to wait for 45 minutes for it to show up. Glad we just had the salad bar.
The 3 of us ordered water with our meals and we waited for… oh that’s right, it never showed up. I assume there’re management issues at this location. I recommend avoiding this particular Sizzler.

Already typed review on day of visit. Can’t it just come over when I have to go on computer to finish review. Don’t remember what I typed but my family enjoyed their visit. Staff friendly even though super busy on all you can eat shrimp day! Salad bar well stocked. Took potatoe home so had more room for shrimp! Steak was a tad dry but I do order it cooked completely through-​no pink. A steak is ideal when pan seared on outside & slow cooked on inside, which is not ideal for a busy restaurant trying to feed the masses. The food was what I expected for the quick service & low price.

Everything said in the previous reviews are unfortunately completely true. I had gone here also coming back after several years of actually being to a Sizzler and after this I will not be back again. It is a complete mystery to me how a steak and mashed potatoes can be managed to be made horrible but here they manage it. Everything was tasteless at best and just awful most of the time. The steak I had was like ground beef and was tasteless. The gravy on the mashed potatoes was repulsive. The condition of the salad bar and quality of its contents were awful. I write this review to prevent other unsuspecting guests from wasting their money here. I’m not sure is all Sizzler’s are like this now but I not going to venture to find out after this experience. Stay far far away from this one!

I so wanted to give them 3 stars; they were so nice. But alas, the actual food was SO BAD! My wife’s steak was as hard as their brownies, the tortilla and the taco salad shell were not very fresh (the tortilla was a bit hard, and the shell was a bit soft.) The rolls were the best part by far, but they weren’t served with butter, they were served with a very sweet cinnamon butter. The worst part is that the entire salad bar and desert bar, (and self serve sodas) looked like a disaster area. I know we were there a little later at night (830ish), but you would have thought they just wrapped up with a fourth grade field trip. Yes, seriously messy.
Ok now for the good part. We. casually mentioned that my wife’s steak wasn’t very good. The server asked what he could do to make it better, and we told him it wouldn’t be necessary to do anything for us, and that we weren’t upset at all, just underwhelmed. Within five minutes the manager was at our table with cash in hand, refunding my wife’s meal, and giving us ten extra gift certificate bucks for next time. We thanked him for his gesture and that was that.
Bottom line: service was three to three and a half stars, good customer relations was five stars, but food was unfortunately one or one and a half stars. I’m the end the food just wasn’t good, and as nice as they were it still doesn’t help with that. I might go back and try them one more time with my «free bucks», but it won’t be soon.

I hadn’t been to a Sizzler in years. I was dragged, kicking & screaming (or at least sulking) to the Sizzler on 4^th South in SLC about 6 months ago and it was GOOD! Not great, but got a good steak & salad bar for about $ 12.
We don’t eat out a lot and good food for a good price is a winner so we have been to the Layton restaurant about 3 times since «re-​discovering» Sizzler and each time was ok but the food wasn’t as good as SLC.
We went in last Thursday to the Layton restaurant and the food was dreadful and they have changed their pricing so you have to pay more.
I guess I’m done with the Layton Sizzler and will have to (maybe) try the SLC restaurant and see if there is any chance of me ever going to a Sizzler again.