Sky Trampoline Arena

I’m only giving it two stars because the kids love jumping on the tramps, but it needs different management. The concession stand is pathetic. As of today, they are out of 5 of the 6 sandwiches. The yogurt machine is out of order as well as the coke machine. You can have water, lemonade or monster. If you did buy a drink, they no longer give free refills. I think she microwaved the churros. They are chewy and cold inside. I think we have jumped for the last time.

ATTENTION MILITARY: Not recommended for the younger crowd. We brought our 2 year old son here to play. There is an area that is 3 years old and younger which is great if it is enforced. The larger kids would come jump even though there’s a sign that it’s only for 3 and under. I brought it up to the employees but they didn’t care to enforce or do anything so we left. Waste of money. Don’t take your kids if they are under 3 years of age. Employees are young kids who are rude and made smart ass remarks to my husband and me.

Our family had a really bad experience here. Last week we went on a weeknight to avoid crowds. We paid and went in. There is one area for kids under 3 and it is a very oddly shaped dome that was difficult for my 2 year old to jump on. My older children went to play in the other areas BUT they closed the main jumping spots for an aerobics class. The basketball hoops were dominated by older boys and a rowdy game of dodge ball was going on in the other area. My girls are 10, 8, and 4 years old and were told to leave the dodge ball area. I knew there was a zip-​line, but it was closed. When I asked why it was closed they said they were understaffed. I asked three different times for them to open it and they said they would, but never did. Finally I demanded my money back since there was exactly ZERO areas where my children could actually jump on a trampoline. They opened it quickly after I threatened to demand a refund. It was just okay. We won’t be back.
We much prefer the GET AIR in Kaysville, which has more options for young children and seems cleaner, more well-​lit and with a more accommodating staff.

This place is not breast feeding friendly. They break the law by telling mothers to cover up. That is Illegal!

I think this is as good as a trampoline park as any. Our kids always want to come to this one when we think of going to a trampoline park. The area is really big for the kids to play in. They have a good variety to choose from ad well. Our kids like the zip line but the cable is not very long so that is a bit disappointing. The location is perfect
My wife was going to order a hot dog but she looked at the snack bar and didn’t dare try it because the hot dogs looked to be old on the machine. They were out of all their sandwiches too. How can a business be out of food? I looked at the snack bar and it looked ok to me. Prices seemed ok as well.
My recommendation is skip the snacks and enjoy the jumping.
We did have a kid get hurt during our time here and they were pretty good about it.

The first one I came here it was Sunday which is military day for buy one get one free. Second time they said I could do military buy one get one for one hour for $ 10 or unlimited jump for $ 10. The front girl seems to hate her job or working with customers or just doesn’t know what the specials are. It’s fun but they need to figure out what promotions they are running instead of one weekend one thing and the next another.

I was a little disappointed because I felt that it was more for children. The zip line was not even worth going on. It truly was a piece of junk. It wasn’t as fun as I thought. I was very disappointed. It was clean, I’ll them that, but it just wasn’t as fun as I hoped. I will definitely look at the reviews next time I go there.

I am very disappointed in the service that was provided to me, and especially my wife who is full term on her pregnancy. We decided to take my 8 year old and her friends for her birthday party. We were glad our older daughters had some free passes so we could bring them to help. I had to work so my wife bless her heart took 7 girls under the age of 8 and my two older daughters to help. When we presented the free passes the told us they were expired. The passes have no expiration date at all. The manager told us even though they don’t have a expiration date that their policy was not to except the passes, and that’s what they are trained to do. Needless to say the customer service is awful and if that’s how they train their employees then upper management is terrible as well and love to pass the buck. I will not be visiting again. The sad part is they would have had a customer for life but they lost one over $ 20.00. Bad move.

Pretty cool place and decent prices.
Good staff, good crowd, never too crazy, seems to be well maintained and clean. I’ve only attended open jump with the kid. Never done a bday etc.

So, the facility itself is nice. There is a lot of variety in what you can do from dodge ball, to foam pits, etc… The equipment is all new, so everything is in good repair.
However, and this is a big however — we have a few gripes. One is that there is supposed to be a zip line up in the foam pits and it’s never been up when we’ve gone. We’ve paid twice to go now with that particular activity in mind both times. It’s been disappointing that it hasn’t ever been available.
More importantly though, we’ve found the staff (not the desk staff, but the guys who are supposed to be referring the activities) to be totally apathetic and rude. Every time we’ve gone they’ve either been playing basketball, or football the entire time. When they are at their posts (which isn’t often), they’re not even watching the kids at all. We were really bugged when we went today by those same workers. There were a bunch of little kids in the big trampoline area and a bunch of the workers came in with a football and started throwing it around practically trampling on the little kids while they played. They knocked my four year old over and scared all of the little kids so bad that every single child exited the area. That is very, very frustrating to experience when we paid good money (this place is more expensive that the others in the area) to get in. It’s especially infuriating to watch my young children be put in danger by the very people who were supposed to be looking out for their safety.
So, in summary — the facility is great, but they need to either do some serious training with their staff, or their manager needs to be supervising them more closely.

I am really disappointed with this business. Had a group excited to jump. Got there at 9 pm, hours posted when you call or get online are until ten pm. We got there and they said they were closing because it had been slow. It’s bad business to do such a thing. When we asked why they were closing the woman explained in a very rude and condescending way how they can’t have 9 employees for 5 people to jump. We weren’t treated well, and none of us will return. Bad way to get customers