Today we decided to take our two children out to eat this afternoon. We waited 10 minutes before anyone asked us what we wanted to drink and we ordered a couple appetizers which took an additional twenty minutes to get the appetizers and thirty minutes more after that to get our meals which were horrible. I could understand the wait if they were busy. Unfortunately they were not maybe ten couples there. It’s not like they were short on wait staff either there were six waitresses a hostess and a bartender and all but two decided talking was more important than the customers. I will not go back a complete waste of time and money especially in this economy. I guess good customer service is no longer required in this day and age it’s just sad.
Nathaniel H.
Évaluation du lieu : 4 Williston, ND
Our waitress(Tiffany) was absolutely amazing! Best waitress I’ve had in a long time. I have them four stars because the service was amazing, but the food was over cooked. The wontons on the chicken wonton taco’s were way over cooked and my father and I both ordered medium steaks and both came out well done. The service was great though and that makes all the difference to me. I’d rather have okay food and excellent service than okay service and excellent food.
April D.
Évaluation du lieu : 2 Lebanon, MO
NEVER go here for lunch if you have a lunch hour! Takes almost 50 mins to get your food any day of the week during lunch hours of 11 – 2!!! Food is good once you get it! Drinks are great. However I have noticed their new menu has raised prices and lowered portion size. We won’t be back unless we have time to kill.
Kyle D.
Évaluation du lieu : 5 San Diego, CA
APRILWASAMAZING! This place deserves more than the 2 stars it has just for her. I went in for lunch 2 separate days over the course of 4 days and sat at the bar and she helped me both times. She felt terrible for not remembering my name the 2nd time but I didnt expect that she would, but that’s just how she is, she loves to get to know everyone and pretty much knew all her customers at the bar on a first name basis. One of her regulars even asked her how she could remember everyone’s name. The food was great too. They had some great affordable lunch specials with lots of different choices. Also a really cool 3 for $ 11 deal where you picked 3 items off this list of 20. I got the chicken quesadilla, meatballs(with bread) and brisket nachos and loved em all.
James B.
Évaluation du lieu : 4 St. Robert, MO
Totally not what I expected from reading the previous reviews. Service was fast and super friendly. The food was hot and delicious. The waitress came back very often and asked about our meal and if we needed anything. Glad I went!
Zach J.
Évaluation du lieu : 2 St. Robert, MO
We stopped in on a Sunday afternoon for lunch as Lebanon was a halfway meeting point for me and my girlfriend. We were greeted right away and seated. It then took the waitress 16 minutes to take our DRINK order! We watched 3 other table get drink and food orders taken that were seated after us. She finally came over and said she didn’t know that it was her table and that she was new. OK. Well numerous other staff members walked by and said nothing. Oh it continues. We put in our food and drink order at the same time since we had 16 minutes to look over the menu. We got an appetizer and 2 lunch entrees. 32 minutes later(yes we timed it) we received our app. Chips were so greasy that they were borderline soggy. 18 minutes after the app our meals came and I had no complaints with those. They were great as in any other Applebee’s. Our lunch entrees were fine but the service is awful. Applebee’s will always be a favorite of mine, but not at this particular location.
Andrea S.
Évaluation du lieu : 1 Scottsdale, AZ
This place is horrible. Bad service and disgusting, questionable food. We came in for lunch while driving cross country in the hopes of a fresh salad and a good sandwich. We sat at the bar with the thought of having quicker service so we could get right back on the road, yeah that didn’t work out. The three guys already sitting there started to complain pretty quickly about their wait for the food. It had apparently been about 26 minutes since they ordered. No one should wait that long for lunch at a damn Applebee’s. Our food ended up arriving about 20 minutes late and when I started eating my salad, it was clear that it had just been tossed together with ZERO care put into it. There were miscellaneous items that were not meant to be there(celery ends, olives(gross) and dead lettuce that was turning brown), also the chicken was Barely cut, they were cube like but still attached to one another as if the person cutting wasnt doing it hard enough or their knife wasn’t very sharp. I lost my appetite very quickly when I started to wonder about the cleanliness of their kitchen if they were going to allow such random items into my food. Granted, the manager did come over and apologize and pay for my and my friend’s meal, but this was only After I had to call over the bartender to let her know there was something wrong. I would avoid this place at all costs until they get their shit together.
Larry V.
Évaluation du lieu : 3 Austin, TX
Typical, delicious entrees, salads and sides up to par with other Applebee’s I’ve visited, all at reasonable prices.
Eric T.
Évaluation du lieu : 2 Lebanon, MO
I would have to say this is the worst of the Applebees I’ve been to. The food is generally mediocre, not that I’ve never had a good meal there, but never great. The biggest thing that keeps us away is that the place is just too slow. I’ve never been able to go there during a lunch hour without being late back to work, and dinner is always much slower than other comparable restaurants.
Lee S.
Évaluation du lieu : 1 Lebanon, MO
This place gives other Applebee’s restaurants a bad name. Consistently poor service is further exacerbated mediocre food and subpar cleanliness. The management cannot seem to grasp these as facts for their place of employment. Shoving your head into the sand seems to be the everyday attitude. Why hasn’t Corporate Applebee’s done anything about this place?
Zach E.
Évaluation du lieu : 3 Washington, DC
Normally I wouldn’t give an Applebees a rating higher than two stars, but the bartender, Mark, was great. My quesadilla burger was above-average for Applebees fare. As expected, it was more than I could eat though. There don’t seem to be many options for dining in Lebanon; Applebees is probably one of your better bets.