Excellent service. We were lucky enough to have James come out to examine the health and condition of the trees on our property for no charge. This is such a great way to run a business because we will be using him for all our arbor needs. He knows his stuff and has been in the business a long time. Very responsive and knowledgable. What we thought was to be an American Elm turned out to be a(VERY large) Chinese Elm — thank goodness! I’m not sure we could afford to keep an American Elm vaccinated and healthy enough to survive!