Foster, Allen and Thompson

If you plan on using an insurance broker for any type of coverage, I would caution you to check your policy after it has been placed. I’ve learned a very valuable lesson about the loss of an itemized AND only piece of jewelry under my personal property portion of the policy. The typical insurance run around has occurred with the broker accepting zero responsibility for not reading the declaration page thoroughly and not asking the homeowner if they wanted to continue coverage on an item that was in place since 1997! When we changed carriers in 2011, it was not brought to our attention that we were required to submit the original bill of sale and an appraisal since we did that when the ring was originally purchased. Being busy with packing and moving, we didn’t bother to check our policy to ensure our coverage remained the same but for the change in address and home value. Shame on Rodney Thompson for not asking the question and shame on me for not following up to ensure he did his job. Lesson learned and my engagement diamond that I have had for 23 years is now lost and not replaceable. This will never happen again and I will never trust the brokers that have the career experience and knowledge to look out for their customers. Commissions are apparently more important than people. Buyer beware.