Let me start off by saying that I love jersey mikes. They make the best turkey sub around, but whoever is working the 4pm shift today(6⁄18) needs to be fired. I walk in and they don’t even acknowledge me. Instead they’re both messing around on their phone talking to each other. One finally starts to make my sub, stops to go check his phone, the other guy comes up to do it, stops and then finally, and I hate to use race but it’s the only way to describe him, but finally the young white kid starts making the sandwich. One of the guys didn’t do a thing the whole time but just go back and start playing on his phone and the whole time just seems to have a bad attitude like he shouldn’t even have to be there. I’ll come back and edit my review once the two working here are fired because they give this place a bad name. Two entitled punks who don’t think they have to work hard for their money.
Katie M.
Évaluation du lieu : 5 Herndon, VA
After having jersey mikes I can’t even imagine going back to subway or any other sub place… so fresh and good!
Tammy P.
Évaluation du lieu : 4 Ashburn, VA
Although we have a non ideal experience with the online ordering, the food was awesome. The manager also responded quickly to our experience and that means a lot to us.
Michael H.
Évaluation du lieu : 5 Leesburg, VA
Excellent food, excellent service. I’ve never had an unpleasant experience here. If you’re going for affordable sandwiches, look no further.
Darnell B.
Évaluation du lieu : 1 Leesburg, VA
The food here isn’t bad per say but the employees don’t exercise cleanliness all the time. For instance there was a guy making sandwiches and we noticed a bugger hanging from his nose. When we brought it to his attention all he did was wipe his nose with his hand and continued to make the sandwich. Naturally, I walked out at that point. So when you eat there approach with caution! I won’t eat at that one again.
Jane S.
Évaluation du lieu : 2 Leesburg, VA
Subs are good. Cant go too wrong with that. Sometimes you encounter the occasional worker that doesnt want to be there. Ive had 3 – 4 bad customer service experience. One time i called in and asked for a large and the old guy said yeah i know i have a big one??? Shaking my head… Do like the subs though.
Paula J.
Évaluation du lieu : 1 Leesburg, VA
Horrible service. Walked in and no one was up front so I ha to yell for someone to come upfront and I asked for a fountain soda. I was next door with my daughter at the salon and wanted to get her a drink. After I got the soda the guy left the counter and just left the amount due on the register, I had to leave money on counter and walk out. He didn’t even care that I was in there or care to help take my order. Have never eaten there and now I know I never will.
Sean C.
Évaluation du lieu : 1 Martinsburg, WV
Watch out. they added tipping to their credit card terminal and it doesn’t work when you push it. I watched the employee push the terminal for many people in front of me. There is an option where you leave a tip or can push no. I tried to push no, the employee appeared to push no for me. When the receipt printed out the employee walked away. I had to tear the receipt out of the printer myself. I was surprised to see I left a $ 3 tip, without my consent. If you are going to be so stupid to force your customers to have a tip option on the terminal for a sub shop. Yes, I like jersey mikes but why would you tip someone to make you a sandwich. Anyways if you are going to have a tip option on the terminal, the terminal should work without the employees having to push it. It is unethical for the employees to push the options for you if they are having to push an option that’s decides if they get a tip or not. If I want to leave a tip, I should be able to make that choice myself. Many people probably don’t even look at the receipt and that is how this employee gets away with it. I am sure it shows up on the POS system when someone leaves a tip on the terminal. I was highly displeased with this experience, because it leaves you in an awkward situation. People go to quick service restaurants because they don’t have to leave a tip, that’s the whole reason you go there…
Private V.
Évaluation du lieu : 1 Baltimore, MD
The subs are mediocre for the price. I have visited several Jersey Mikes locations and this one takes the cake for being awful. I was offended by the tipping machine at this location. Customers should not have to tip at a place were they have to get their own drinks and clean their own tables. I don’t think the service/food is anything to write home about.
Johnnie Y.
Évaluation du lieu : 4 Ellicott City, MD
I really like their Philly cheesesteak. I definitely prefer Jersey Mike’s over Subway. 4 – 5 times I tried and it didn’t disappoint yet.
Alicia T.
Évaluation du lieu : 5 Leesburg, VA
Jersey Mikes has converted a Subway fan. I like the turkey sub mini«mikes way» with chips. The staff is very friendly at this location too. Everything tastes very fresh and always comes out correct. Our favorite sub shop for sure!
K H.
Évaluation du lieu : 1 Leesburg, VA
Ewww. Not because the food is gross. It’s b/c the workers cannot follow instructions. I asked for onions so the guy put two onion slices on my regular sub, are you afraid of them? Don’t be stingy but then again you piled on what seemed to be a pound of lettuce… what’s up with that? Next I asked for a Turkey on White so they put cheese on it, I never asked for the #7 so don’t give cheese when not requested or how about ask me? And lastly, I asked for mustard and the guy practically emptied the bottle onto my sandwich and now I have a mustard soup sandwich. Who wants more mustard than sandwich? NOONE! And yes, I had them remake it and they still dumped on the mustard. If the condiment used is the only thing you can taste, you’re using too much! I should have just bought a jar of mustard for lunch(cheaper & healthier) than the mustard soup sandwich made here. Thanks for ruining my lunch. Never eating at this particular store again! I’m beyond grossed out.
P.J. L.
Évaluation du lieu : 1 Leesburg, VA
I showed up after a long day of work and all I wanted was a Jersey Mike Sub. The time was 8:55PM. The closing time posted on the door was 9:00PM. I passed a women in the parking lot who had just come from your store with food. So I thought great I too can get my sub for dinner. I went to the door, and as I walked up, an employee locked the door. Through the window I could see another customer completing his order and three employees. Yet I could not get in. They just ignored me. REALLY. You are in Leesburg, a booming town with lots of night time activity, yet because your employees wanted to leave early, all be it 5 minutes, it is still before the posted time, I GOHOMEHUNGERANDTICKEDOFF. Thanks a lot.
Kristyn Holt M.
Évaluation du lieu : 4 Leesburg, VA
I know it’s a chain but we love it here! Meats and cheese always cut fresh. Toppings always fresh too. «Mike’s Way» is the way to go on all subs! This is the place to go for a quick hearty and juicy sub
Sarah P.
Évaluation du lieu : 3 Rockville, MD
4 stars for the adult sandwich, it was good. 2 stars for the kid meal — $ 5 for a very small sandwich, a processed hockey puck of a cookie, and the only drink choices were water or soda(no milk or juice). I was just disappointed in the quality of the kid’s food choices.
Blaire R.
Évaluation du lieu : 4 Loudoun County, VA
I’m not a big fan of these kinds of chains, but I do like Jersey Mike’s, especially as an alternative to something like Subway. But be prepared to wait on line if you go on a weekend!
Jaime F.
Évaluation du lieu : 4 Leesburg, VA
I love this place! I eat it for lunch at least once a week. The only reason I gave it 4 stars is because they are still working out the kinks for the online orders. I have found that they ignore the ‘comment’ section when you order online. Example: If you say ‘light on the mayo’ or ‘Can I get an extra cup of dressing on the side?’ you will not get it. Otherwise it is GREAT!!! The bread is always fresh and the toppings are ample. They have a large selection of meats but only two cheese: swiss or provolone. I’ve had about 5 different subs and have still not been disappointed. The #9 is my ultimate favorite with turkey, rare roast beef(perfectly cooked!), and bacon, Mikes way(lettuce, tomato, onion, mayo, oil and vinegar, and spices). I always add a bit of the spicy red peppers and some mustard to mine, the the original way is great too. It can get really busy on the weekends and at lunch time during the week. This can slow down the ordering process but you can watch them make your sub in front of you. The hot subs are good as well but the hot pastrami is a bit on the salty side. The chipotle philly is worth a try if you would like a little zip to your regular philly sub. They have chips or pickle as a side but no fries. There is no reason to ever go to Subway(Wrongway) or QuizNOs ever again!!! Those places are not in the same class and are a disgrace by comparison.
Evy C.
Évaluation du lieu : 4 Washington D.C., DC
Fresh, high quality meats and cheeses sliced fresh while you place your order. Today, was my first experience but will not be my last. Had a hard time deciding what to order… and when I finally did, I had sub envy seeing what the person behind me ordered. The line was a bit long, but it was moving. The staff is youthful and friendly. I ordered the Club Supreme… it was yummy. Be sure to order your sub«Mike’s Way»…you won’t be disappointed.
Matt H.
Évaluation du lieu : 3 Ashburn, VA
The subs are good, but I would have to say they are nothing special, but the meat is sliced right there in front of you. The toppings are all good and fresh. I typically get my subs«Mike’s Way». The staff is friendly, but a little too friendly at times. The guy that takes your order just wants to keep talking to you about things you don’t care about and all I want to do is move on down the line and not talk. I think that person is told to do that because it doesn’t matter which person is actually taking the order.
Eric N.
Évaluation du lieu : 4 Yokohama, Japan
I finally had the chance to get some Jersey Mike’s a few weeks ago with Nando F. My parents live in Leesburg and we had no idea they opened one up near the CiCi’s. Considering how they advertise as «best sandwiches in the US» or something like that, we had to try it. I’ve also seen this chain on the food network a while back. Well I got tuna albacore sandwich. I can’t remember what my friend got but both of us were pleased with our sandwiches. Pretty good and its nice to have a different place to go to back home when all there is are Subways and Quizno’s.