Old Mill Veterinary Hospital

We’ve been coming here for years… And today is the LAST day for that. First, I’m tired of paying too much just because they are conveniently located next to the kennel we used, but we’ve always been ok with it because it was so convenient. But todays issue is that we have a pug with an eye problem that will require she has eye drops every day for the rest of her life (unless we have the eye removed) because she does not produce tears. Her eyes get very scabbed over and infected when she does not have drops every day. We get the meds (at about $ 50 a pop!) just about every month or so. I called today to ask for our usual refill and was told that they would not give it to us unless I bring her in first. (?) I told them there was nothing on the bottle saying no refills after a certain date and that I couldn’t bring her in for the next two weeks, could they just give me enough to get us through an appointment in just two weeks? «No.» I had no heads up. Her meds just ran out! The offered for me to bring her in and leave her… but that is super stressful for her AND they also were going to CHARGE me to do that. I feel like this is their fault for not telling me that I couldn’t refill again in advance so I could plan for it and make sure I could bring her back BEFORE we ran out. Now, if I have to take her to a vet, it is going to be to a new vet that tells me when my dogs meds can and can’t be refilled so I can make sure she doesn’t suffer as a result of the vet not sharing this info in advance. I’m also going to start looking at better kennels since the only reason I was tied to this so-​so kennel was because of the vet/​kennel combo. If this is the way they care for dogs… and the owners… PASS.

We love Old Mill! Everyone is super sweet and they treat my pooch like family! While we do not have a regular vet that we see when we go, each one we’ve seen has been helpful, informative, and really great with my pup (who is a nervous nelly, I have to pretend I am going with him when they take him to the back) Vanessa is the best tech there as well. I definitely recommend them to everyone I know!

We love Old Mill Veterinary Hospital! We moved to Leesburg last Spring with our Senior Basset Hound, Rosie. Our neighbor recommended Old Mill and we are so glad she did. We appreciate the thought and consideration that the Vets and Techs put into decisions related to Rosie’s care. And, we love the fact they seem to be on the forefront of cutting edge treatment options.
The entire staff has been great… from my very first phone call to make the initial appointment, to my visit there yesterday to pick up refills of Rosie’s medication. Everyone is polite and helpful when I call… and, no matter how busy they are when we walk in, they always meet me and Rosie with a smile.
Even though we’ve only been in Leesburg a short time, we consider it home… and we plan to be here for a long, long time. For as long as we call Leesburg home, we can’t imagine trusting the care of our beloved Rosie to anyone else!

Ok, so we are new in town and decided to check this place out. All I have to say, is that if you don’t know what to do with your extra cash come here and they will gladly take it from you. We were totally blindsided with the bill. Our previous vet would a least give us the courtesy of telling us how much things are going to be beforehand. Here I guess they just assume that you have money to burn. Needless to say we won’t be back and «News flash», you’re not the only vet in town.

We just lost our precious boxer, Diva and EVERYONE at Old Mill was absolutely wonderful. I just want people to know the Drs., vet techs etc… Could not have been any more compassionate or kind. This is an outstanding veterinary complex with outstanding people. I honestly cannot even think of words to express how grateful I am to everyone there for all the support and kindness, especially Vanessa. She really is an angel. Thank you from the bottom of my heart.

I do really love this vet. We began using them out of convenience since we board the dog 1 – 2 times a year at the adjacent kennel. I love that I can have her get her annual check up while she is at the kennel, it’s so convenient. And then I know they have her records while I am gone in case something comes up… the vet is right there.
These vets offer urgent care, they will let you get counsel over the phone from a tech or vet to see if you should treat at home first, and they keep in mind the big picture and are NOT looking to sap more money out of you the best way they know how. They focus on the patient, and the family priorities.
Last week I had to call and request an «urgent» appointment. They put me on the phone with a tech, who talked to the vet, and ended up calling in an Rx and providing instructions on treating her at home through the weekend, instructing me to bring her Monday if she wasn’t improving. Guess what? She is «all better». :D
I feel so lucky to have connected to this vet which was, ironically, a simple convenience because the boarding was recommended to us.

I’m waffling about only 3 stars.
Old Mill has caring Drs and competent, friendly techs. Service there has been good, and I felt my dogs were well cared for.
The reason for only 3 stars is as of late — they seem to have bought into corporate pharmaceutical hype and are pushing anything that comes down the pike in terms of this vaccine or that. Just listen to the sales pitches coming from the «on-​hold pitch-​voice»
Do yourself a favor and do some research on the drugs they are pushing. Nothing is a panacea, and everything being pushed by corporate pharma has drawbacks, however, it DOES pump up any bill you get.
So — 5 stars for service /​1 star for selling out to big Pharma

I’ve been taking my dogs to Old Mill for almost 12 years. Dr. Chris Hussian and his staff are extremely friendly, very knowledgeable and genuinely care. My best friend (Browser) who was a Boxer/​Retriever had surgery on both hips and he pulled through beautifully. My other dogs have undergone allergy related weight issues, hyper-​activeness, and normal routine care. They know each dog by name, treat them like their own pets and are straight forward with hard news. You can’t go wrong with this Vet. (STAY AWAY FROM THE KENNELS)

We’ve been taking our 2 dogs to OM for over 7 years. We have seen a number of different doctors and all have been very thorough and kind. Our dogs got in a fight with each other with one being somewhat injured and requiring surgery. They were able to get us in right away and took great care of her. A number of times we have had to call last minute for a bordatella vaccination and they are very accomodating about getting us in right away. They also send you paper/​email reminders when your pet needs their annual exam and shots. We’re very happy with the care our pets receive there and drive from Sterling to Leesburg for that reason.

I’ve taken my dog to this place about four times and found the staff to be pleasent and helpful. They’ve gone out of their way to help my dog and make my life easier. I find their prices reasonable, and I trust the two vets that I’ve had look at my dog. I would recommend this veterinary hospital to a friend.

They take excellent care of our dog who is allergic to a lot, but she is in great health. They did all of the allergy tests and followed them up with the proper treatment. She is on the correct diet now and all allergy symptoms are gone. The staff is very friendly and they treat my dog as if she is their own.

We have been taking our dog here since we adopted him several years ago. The staff is very friendly, the offices are open late!!, and open on weekends! They have an online pet portal as well to see when you need vaccinations/​etc as well as setting up appointments.