My review is a very similar situation to the other review by Bernard in July 2014. We have ordered a total of 23 Units from this company. The units for a while would come in and we were happy with the concept of the product. The deliveries were taking longer and longer to come in over time. Talking to someone at the business after a ton of emails and phone calls became increasingly difficult. I had the owner’s Bruce Banko’s cell phone number of which I would call often and he would come up with excuse after excuse. Finally it had been about two months and the 8 units I ordered totaling over $ 1600 did not arrive. I kept emailing and calling and no response. Finally Bruce called back and came up with more excuses about a new product and his health issues. Then their return of phone calls and communicating with me stopped. As if this is not bad enough on 9÷18÷14 their company fraudulently charged me $ 718.95. No product was even ordered at all and they just charged my card. Stay away from this company! Read the reports with Better Business Bureau. They are a scam. I have been contacted by other real estate investors that they have stolen money from them as well. Apparently now they are doing business under another name.
Bernard J.
Évaluation du lieu : 1 Westminster, CA
On May 25th, I ordered and paid for nine(9) A/C Trax Residential Units with 1 year of service at $ 199.00 per unit with activation fees of $ 29.00 per unit and shipping and handling costs of $ 34.95 for a total cost of $ 2,086.95. As of 7÷29÷2014, the units have not been received. Text messages were sent requesting the estimated time of arrival of the security devices. On 6÷9÷2014, I was sent a text message stating that the order and shipment would be checked. On 6÷13÷2014, I was told via text message that the order should have shipped yesterday and that an update would be requested. On 6÷18÷2014, I was told that information was being requested right now. On 6÷27÷2014, I was told that I would be contacted by «days end» and that the units should have arrived already. The message on 6÷27÷2014 is the last message that I received. I have since left multiple phone messages with none of my calls returned or answered. I feel swindled after paying $ 2,086.95 without even a returned call or an explanation. Again, the date of this report is 7÷29÷2014. Check the Better Business Bureau rating for this company for another data point.