Thermal King Windows

We had TK out for an estimate a little more than a year ago. Their commercials say the appointment won’t take more than an hour.
Wrong.
The salesguy showed up at 8 p.m. and didn’t leave until 11 p.m. Several times throughout our appointment, my husband asked him flat-​out if they would be even close to being within our budget. When it became obvious that we wouldn’t be buying from them, the guy tried every tactic possible to get us to change our minds. It was only after the fifth or sixth time that my husband said no – based on other reviews, I should’ve just said my husband wasn’t home when he originally showed up – that he left, again, three hours later.

I think Thermal King Windows needs to rethink their policies.
My fiancé and I had booked an appointment to have someone give us an estimate for windows. My fiancé is rarely home during the day, where as I am very frequently. We booked the appointment for 2pm today, thinking we would both be able to be there. Unfortunately, he wasn’t able to be.
So the man (argh, forgot his name already!) came out, he was a bit early (awesome!) dressed professionally (awesome!), and came in the door, mentioned that the cool air felt nice, then asked if Ben was home. Of course I said how he had gotten called out. So, not even out of my entry way, he started to tell me that they only give estimates with both home owners present. He left at 1:58, before the appointment was even scheduled.
He didn’t bother to ask if we both owned the house (considering he knew we we weren’t married, that’s a leap) or who even wanted the job done or would be paying for the project. He also didn’t bother to ask if we were even looking to sign anything that day – they would have been our first estimate. Key word being ‘first.’ I decided to check Unilocal to see if the company was always so flaky, I’m glad I did.
My fiancé often works 10 – 12 hour days. He doesn’t want to come home to hear a sales pitch, he wants to come home and relax or have a fun evening out. I don’t think we’re going to be doing business with this company.
I’m glad he only wasted 5 minutes of my time.