Public Storage

have updated this report. The district manager called and made a effort to rectified the incidence that happened this weekend. OK

This is probably the best experience I’ve had at a public storage! Thank you Julissa for making everything seamless! Aside from her customer satisfaction, the prices are very affordable! You’re awesome JULISSA!

Great location space people
Timely. Clean. Easy. Have had it over three years all is good

I’d made an online reservation, arrived 30 minutes before closing but Julissa was nice to assist me anyhow with a positive attitude. She was extremely helpful, showed me potential units. When I expressed what I was looking for, she even looked up other nearby PS locations to find me the best deal for what I needed. Didn’t end up renting a space from this location due to other circumstances but Julissa has great customer service and I still highly recommend!

Julissa & Jennifer are both very nice and competent. I’m searching around for more stuff to store just so I can enjoy the experience again ;)

Myesha was very helpful in getting my company all the storage space we needed. Very friendly and professional too! I have used several Public Storage sites throughout LA, and this spot is definitely one of the best ones!

Myesha, Arianna and the young lady that assisted me today we’re all extremely professional, kind and friendly. Customer Service was high on their list and I am a very satisfied customer.

Myesha helped me decide what size space I would need. She was professional in manner and completed all of the paperwork quickly.
Thanks!

The property manager Melody, was extremely professional, courteous and knowledgable.

Just closed my acct after two years and ran into one of the most helpful people in their front office. I was on my way to Budget to rent a small truck to move a sofa and the off-​duty employee offered to find a measuring tape to see how to fit it in my vehicle. He saved me a rental and time. He went out of his way. I would recommend this location to anyone needing storage.

I’ve had a great experience at this Public Storage location. The staff have great customer service and each time I have interacted with the office, Alex and Julian have been great! I highly recommend this location. It’s clean, safe, and reliable.

Public storage has lost me as a customer for life because of this location and one employee who’s name starts with a Y. She will force you to buy a $ 18 lock and give her your social security number or make you a deal to do one or the other to rent the unit. I was shocked since I don’t have to do either of these to rent a unit. She had my driver’s license and all my information and I got this strong feeling she is doing something illegal with peoples social security numbers. Public Storage policy online says you don’t have to buy a lock from them at this location nor do you have to give your SS #. I called the main number while there with her and she got very defensive and angry. I asked for her to erase my information on the computer and she refused and called the cops on me! I did absolutely nothing, did not even raise my voice. It was easy to see this lady was crooked in the mind and was defending whatever scam she was running. Absolutely insane experience. I went to another storage place and signed up with no issues. AVOID public storage at all cost!

this is my dad’s storage locale. however, i’ve been trusted with it’s care as well as its’ populating. i move things in and out of here almost every month. the access points are easy. the location right off the freeway is very convenient. the ladies that work here are really quite friendly. they even remember me when i come in to pay the bill every month.
the building is always clean and the lights always work. also always smells like lysol. carts are readily available for usage with yoru DL.
oh yeah, don’t get this location confused with the one further north on Century. we had one there too, but, that one was a little more shady with all the homeless walking around and busier being next to a gas station and the airport traffic.