Arcadian Shop

My initial reaction was that the Arcadian shop was high priced with a limited selection. And, the first couple of times, I was disappointed. But, over the past few years, I have really learned to appreciate it. Now, it has become my top choice for many items.
The big advantage of the Arcadian Shop is the knowledgeable staff. For example, I went to the store to ask about hiking poles. I am a neophyte about such things and asked several questions. The staff gave me a complete understanding of what to look for and how to choose. But, of course, I thought their prices were high. So, I visited EMS (in the Berkshire Mall), Eddie Bauer (in the Lee Outlets), LL Bean in Burlington and REI in Framingham. Guess what? I came back and bought at Arcadian Shop.
I had a similar experience buying a water bladder for my backpack (which was from LLBean). They spent the time to explain several brands and even which size would be right for me. They moved me away from ordering from Amazon. I appreciate it when there is good local help.
My advice is to make your presence known to the staff. They feel a bit understaffed during the busy times. Part of it is that they spend a really long time with each customer.

Located at the trail entrance of Kennedy Park, equipped with all your outdoor sporting needs. They are the epicenter for signing up for the Josh Billings Runaground and make it super easy to get your team signed up and ready for it. They sell a variety of sporting goods and have a fantastic trail side café as well. Kennedy park is a great place to trail run, mountain bike, snowshoe etc… The views at the outlook at spectacular. It holds a special place in my family’s heart since that is where my husband proposed to me. Our dog loves to come with us as well!

This place is located at the trailhead of Kennedy Park, and as others have noted it reminds me of what REI used to be like back in the day when they were just a shop in Seattle and before they expanded nationwide. The staff is friendly and very knowledgable, the store is well stocked with all the best cycling, hiking, and outdoor gear you can think of, with some great deals on bikes. Even better, the store is dog-​friendly.
I was pleasantly surprised at the Café. It has a simple menu of lattes, sandwiches, and paninis, but they were outstanding, perfectly made with fresh ingredients, and especially satisfying after an hour of hiking. The young lady serving us was very professional, very friendly and made a very, very good sandwich! We also tried a scone, which was great. Definitely worth a stop if you’re passing through the Pittsfield area and looking to stock up or fuel up for some physical activity.

I make it a point to always swing in here when I am in the Lenox-​area. It has the potential to be an amazing shop, but it only has the inventory & selection to make it a decent shop.
They run a lot of sales, which is great, but finding my size seems to be an issue. I feel like they have a little bit of a lot of great things, but aren’t well stocked enough to truly make it a one stop shop.
The staff is always friendly and willing to help, and the store also offers a quaint little café.
I think if I lived in the area I would have a great appreciation for a lot of the activities and events they promote, but I am not around enough to take advantage. There also are trails for hiking, and x-​country skiing attached to the back of the parking lot.