We did a cross country, full-service, move through Allied Van Lines, coordinated by ABC Moving. Overall, the move went smoothly and the price was good. The estimate was easy, the packing was done quickly and professionally, and the items arrived on time and in perfect condition. The only issue was with our car shipment. They seemed to have made an error with the pick-up and we felt rushed at the last minute calling them wondering if/when the car was going to be picked up. They managed to get it picked up about an hour before we needed to leave for the airport. it in the end it worked out but the extra stress was not ideal.
Cassandra C.
Évaluation du lieu : 1 Austin, TX
Do NOT use this company I think they keep somehow opening new accounts on here so you won’t see the bad reviews. I moved from Westborough, MA to Austin, TX. ABC/Allied Van Lines misled me on price, delivered a week late, lost items and significantly damaged other items. To make matters worse, they are dishonest. They attempted to process an unauthorized transaction on my American Express. When I had the charge reversed, they altered the authorization I had signed in order to attempt to collect the higher amount(about 3 times higher). I am surprised they don’t seem to even know how serious an offense it is in interstate commerce to literally erase a section of my paperwork. Fortunately, I have the original paperwork and the email where they sent me the altered one, which clearly provides proof of the dishonest attempt to collect an incorrect amount from me. You will be much better off to do a lot of homework and pick a small company to do your move. I have since used local movers to move within Austin and found excellent people. And I learned the small companies do long distance moves. Just do your homework and you will get a better price and have a great experience. No need to use a nationwide mover which I thought would guarantee quality!