We have used TN Bowes services since we had our house built in 2000. We continue to subscribe to their yearly maintenance service and have always been pleased with their technicians and the quality of their work. Their technicians always wear protective shoe coverings and make sure everything is clean and tidy before they leave. The main office personnel are friendly and helpful whenever we call. I would highly recommend this company for any of your heating or conditioning needs.
Stephanie C.
Évaluation du lieu : 5 Callaway, MD
We had to call on a Saturday and the tech who responded, I believe his name was W.T., couldn’t have been nicer! Very helpful over the phone to make sure we tried troubleshooting ourselves. He also clearly explained weekend rates before he came out, which was within 15 minutes. Thankfully issue was minor, which made us feel silly, but he did tell us about their service plan and we purchased one. We were very impressed with W.T.‘s professionalism and kindness. Definitely the kind of guy you want showing up when you are clueless about your cooling system!
Tanya P.
Évaluation du lieu : 5 Kill Devil Hills, NC
Very polite and professional company. We’ve had them here for a repair of our AC unit, and they have come out twice to do yearly servicing. We bought one of their service packages which actually gives us a discount on repairs and they always let me know how my system is looking health wise and give me small tips on what to do to keep it going good. The woman who answers the phone(possibly the same lady all three times I’ve called) is very professional and has a good sense of humor. Thanks T.N. Bowes!
Lisa M.
Évaluation du lieu : 5 Bushwood, MD
Came home late from work tonight to find the upstairs unit was not working. Ran over to the neighbor who recommended TN Bowes as they have after hours service. Called, left a message on the emergency line and received a call right away. The tech(Keith) arrived in 45 minutes as promised. Within a moment he know what the issue was, fixed the problem and hung around for a few minutes to make sure everything was ok. Keith was kind, prompt, professional and honest.
Ray P.
Évaluation du lieu : 4 Leonardtown, MD
They came over to look at my air conditioning. They did a great job and had friendly service.